FreshCopCandy Anmeldelser 

40
•
TrustScore 3 av 5

3,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Being from the states I never get to try candy from across the pond. I saw the videos these guys put out online and decided I’d give it a try! The candy came in a very cool jar I’ve never seen before... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I ordered over there to try new candy’s.. however I wrote them an email to see, where my order is but the email got back to me saying: the email doesn’t exist!!!! Until now 24.09 I still didn’t got m... Vis mer

Vurdert til 2 av 5 stjerner

The candy was good. I ordered 4.5 Kg. Of sweets but I received a 2 nd. bill about 29€ of import fees into Germany. I tried contacting support but no one answered and when I finally came through they b... Vis mer

Vurdert til 5 av 5 stjerner

Fast delivery, well packaged, and you can tell they are the best quality sweets, Thankyou I will be ordering again and again 😁

Informasjon om virksomheten


Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

40 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,2

Alle anmeldelser

(40)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

I ordered over there to try new…

I ordered over there to try new candy’s.. however I wrote them an email to see, where my order is but the email got back to me saying: the email doesn’t exist!!!!
Until now 24.09 I still didn’t got my package !

11. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

The candy was good

The candy was good. I ordered 4.5 Kg. Of sweets but I received a 2 nd. bill about 29€ of import fees into Germany. I tried contacting support but no one answered and when I finally came through they basically told me "well we can't do anything about it." So yea.

16. januar 2023
Vurdert til 1 av 5 stjerner

Got nothing yet

Got nothing yet, no tracking info.

14. januar 2023
Logoen til FreshCopCandy

Svar fra FreshCopCandy

Hello Jeff,

Your order was dispatched 05/01 and unfortunately, the shipping method you chose is 'Economy Shipping' which is untracked, clearly stated for this option.

Kind regards

Vurdert til 1 av 5 stjerner

Never fully fulfilled my order and when…

Never fully fulfilled my order and when I asked them to all I got was nothing from them no help nothing never do business with them they are more then happy to take your mony and not send all what u have paid for

20. desember 2022
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Svar fra FreshCopCandy

Hello Chris,

We have a record of many support emails helping you with your order.

The offer was 1x FREE Selection Box per customer as stated. Adding multiple selection boxes to your cart didn't change this offer. No payment was taken for the selection box as it was free, clearly stated on your receipt.

Kind regards.

Vurdert til 5 av 5 stjerner

US Customer

Being from the states I never get to try candy from across the pond. I saw the videos these guys put out online and decided I’d give it a try! The candy came in a very cool jar I’ve never seen before and was filled with a perfect mix of the candy I requested. 10/10 would recommend to a friend!

5. august 2022
Logoen til FreshCopCandy

Svar fra FreshCopCandy

Awesome Ben! Glad you liked them :)

Vurdert til 1 av 5 stjerner

Not happy

The candy looked amazing and I was so excited after seeing some tik tok videos about them. I ordered 3 packages of watermelon mix, blue raspberry mix, and classic mix gummies and it took about a month to come which was expected since I live in America, but the classic mix 1 kg was all smashed and ruined everything melted into one big ball, and the other 2 bags had some stale and some of the gummies melted as well . When I emailed them about it they stated it wasn't there fault and if the candy melts or gets damaged they don't replace it or give refunds. I even sent them a picture with out the the candy bags opened to show them the damages and they emailed stating there was nothing they could do. That was a bummer regarding how much I paid for each bag and the delivery fee. I wouldn't order again all the candy gummies a week later all got really hard.

29. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Delicious

Quick delivery. The sweets were delicious and packaging was lovely and kept it fresh.

4. mai 2022
Logoen til FreshCopCandy

Svar fra FreshCopCandy

Thank you Stacey :)

Vurdert til 1 av 5 stjerner

I never get my order and the folow…

I never get my order and the folow number at the royle mail has no Informationen. I dont know where my order is and if I get my order now.

26. april 2022
Logoen til FreshCopCandy

Svar fra FreshCopCandy

Hello Patrick,

Hope you are well, and thank you for your order.

We have just checked and can see that you haven't emailed us about these issues, so we will reach out to you! We do ask for all customers with any enquiries and/or issues to reach out to us via email to give us a chance to look into it and, where necessary, get the problem sorted!

Please keep an eye on your email inbox :)

Have a good day!

Vurdert til 1 av 5 stjerner

Not even shipped to me

Not even shipped to me. Ordered and paid for expedited shipping. Tracked the package and when it said delivered and it wasn’t at the location. I looked and it wasn’t even send to the correct address actually it wasn’t send to the correct country. Emailed and never heard back, commented on Tik Tok as well. Hoping this gets resolved this was a gift for Valentine’s Day!

7. februar 2022
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Svar fra FreshCopCandy

Hello Aly,

Hope you are well and thank you for your order.

It seems you were sent the wrong tracking number, we emailed you with the correct tracking and the order was delivered 4 days after dispatch.

We hope you enjoyed your first order with us and any other feedback is greatly appreciated!

Kind regards,

FreshCopCandy

Vurdert til 4 av 5 stjerner

Sweets were amazing

Sweets were amazing, but the extra gifts in the box were both out of date 🙁 Would have been 5 stars otherwise.

7. februar 2022
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Svar fra FreshCopCandy

Good evening Tracey, thank you for your review! We threw some free extras in that are just past 'best before' date, as they are still completely fine to sell however, we would rather give them out for free to reduce waste. Here's some info https://www.food.gov.uk/safety-hygiene/best-before-and-use-by-dates

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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