FREQUENCY Anmeldelser 

281
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

First time ordering from Frequencyuk , very quick shipping , few days it was delivered , great quality clothing at good prices . Another company on my list to use again in the very near future

Selskapet har svart

Vurdert til 5 av 5 stjerner

Amazing customer service fast delivery we only buy this brand for our boys now as quality is amazing good compared to other brands which we have had an has signs falling off

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Vurdert til 5 av 5 stjerner

Lovely 3 piece tracksuit for 13 year old son. Good quality material and perfect fit. Struggle to find bottoms to fit him as he is tall but really slim. The waists are usually massive but Frequency l... Vis mer

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Vurdert til 4 av 5 stjerner

Not the best quality material, good fit and look nice but wash terrible. I have 4 tshirts and all are full of bobbles and pulls after 1/2 washed. Wouldn't buy again Edit - Hi i reached out on 16... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Butikk med treningstøy
  2. også i
  3. Barneklesbutikk
  4. Butikk med sportsklær
  5. Herreklesbutikk
  6. Streetwearbutikk

Skrevet av virksomheten

Frequency, born in the heart of Liverpool, is dedicated to providing premium, high-quality activewear for men and children, designed for performance and accessibility. We believe that everyone deserves access to exceptional activewear without compromising on affordability. Our mission extends beyond clothing; we strive to cultivate a vibrant, supportive community, leveraging the power of movement to enhance both physical and mental well-being. Rooted in our local heritage, we are committed to giving back to the Liverpool community that inspires us. We actively partner with vital organizations like Sean’s Place, championing men's mental health and fostering open conversations. Through regular community events, we aim to create inclusive spaces that promote wellness, connection, and resilience. Frequency is much more than just a brand; it’s a movement. We are driven by the belief that physical activity is a catalyst for positive change, empowering individuals to achieve their fullest potential. By providing durable, stylish, and attainable activewear, we enable our community to embrace an active lifestyle, fostering mental clarity, and building stronger, healthier lives, right here in Liverpool. We are dedicated to making a lasting, positive impact, one workout, one event, one community at a time. Everything is energy and that's all there is to it. Match the frequency of the reality you want and you cannot help but get that reality. Together, we can raise our FREQUENCY!


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

281 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(281)

123 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Clothing is always great quality always…

Clothing is always great quality always really happy love that i can get dad and lad sets for me and my son also communication with customer service was perfect abby really helped me out !

13. mars 2026
Anmeldelse skrevet uten oppfordring
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Good Morning Dylon,

Thank you for leaving us such a great review, we are thrilled to hear you love our products and our customer service has met your expectations!

We cant wait to welcome you back!

All the best,
FREQUENCY

Vurdert til 5 av 5 stjerner

These went above and beyond for me

These went above and beyond for me. Absolutely buzzing with them I ordered the wrong size for me little lad for his birthday and one quick email and they got it sorted for me the right size landed the next day just in time for his birthday. Thanks a bunch guys there’s a reason use are on the way up. It’s the little things that matter and use seem to get it 👍 awesome company to deal with and the quality of there clothes is up there with the best of them if am honest

10. mars 2026
Anmeldelse skrevet uten oppfordring
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Hey Ian!

Thank you so much for your fantastic feedback! We are delighted to hear that you were happy with your experience with us, we truly appreciate all of our customers and will always do our very best. We are grateful for your support and can’t wait to welcome you back soon!

We hope your little lad had a great birthday!

All The Best,
FREQUENCY

Vurdert til 5 av 5 stjerner

Great product great quality

Great product great quality

5. mars 2026
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Good Morning Jordan,

Thank you so much for your fantastic feedback! We are delighted to hear that you are happy with the quality of our clothing. Thank you for taking the time to leave us a review. We cant wait to welcome you back!

Best regards,
FREQUENCY

Vurdert til 4 av 5 stjerner

Quick n great service n turnaround

Quick n great service n turnaround

19. februar 2026
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Hi Benji,

Thanks for leaving us a lovely review. We are so happy you had a great shopping experience with us.

We cant wait to welcome you back!

All the best,
FREQUENCY

Vurdert til 5 av 5 stjerner

I’ve bought FREQUENCY products several…

I’ve bought FREQUENCY products several times now in the past 3 months. The service has always been great and I love the quality of their products. I thoroughly recommend ordering from them. You won’t get any better out there 🔥

19. februar 2026
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Hey Dino!

Thank you so much for a great review, we are thrilled you love our products! We are so proud to have you part of the FREQUENCY FAMILY!

All the Best,
FREQUENCY

Vurdert til 5 av 5 stjerner

Easy to order

Easy to order. Arrived quickly. Packed well.

16. februar 2026
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Hey Diana,

Thank you for taking your time to leave us such a positive review! We are glad to hear you are happy with your experience shopping with us! We cant wait to welcome you back soon.

Kind Regards,
FREQUENCY

Vurdert til 5 av 5 stjerner
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Hey Daniel,

Thank you so much for leaving us a 5 star review, It means the world to us that our customers love our clothing, and they experience a great service!

We truly appreciate your support!

All the best,
FREQUENCY

Vurdert til 5 av 5 stjerner

Great quality

Great quality

11. februar 2026
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Hey Sara,

Thank you so much for your fantastic feedback! We are delighted to hear that you are happy with the quality of our clothing. Thank you for taking the time to leave us a review, we look forward to you shopping with us again soon!

Best regards,
FREQUENCY

Vurdert til 5 av 5 stjerner

Fantastic customer service and even…

Fantastic customer service and even better product 👍

16. februar 2026
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Hey Luke,

Thank you so much for your fantastic feedback! We are delighted to hear that you were happy with your experience. It means the world to us that we provide great customer service and even better products! We cant wait to welcome you back again soon!

Best regards,

FREQUENCY

Vurdert til 2 av 5 stjerner

I was expecting the coat on Friday

I was expecting the coat on Friday.
I waited in and received a text to say “as requested the delivery day has been changed to Monday”
I did not request this change as I needed the coat for Sunday for my daughter’s birthday & paid £7 for the expected delivery service.
It’s not the first time I had had trouble with this delivery service. Awful and unreliable.

5. februar 2026
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Svar fra FREQUENCY

Hello Stacey,

Thank you for taking the time to share your experience. We are very sorry to hear that the delivery didn’t meet your expectations. We completely understand how frustrating this must have been, especially when you needed the clothing right away.

We have reached out to you via email to see how we can help and to discuss the matter further. Your feedback is very important to us and will help us improve our service in the future.

Kind regards,

FREQUENCY

Vurdert til 5 av 5 stjerner

Amazing Service made up

First of all website is brilliant, great products, very reasonable prices. The service was great, quick delivery and kept me up to date. Really lovely coat as well

2. februar 2026
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Good morning Matthew!

Thank you so much for taking the time to leave us a review! We strive on providing the best products and service to our customers, so we are thrilled to hear this, it really does mean the world to us!

Thank you again for being such a loyal and valued part of the Frequency family.

All the Best,
FREQUENCY

Vurdert til 5 av 5 stjerner

Great service

27. januar 2026
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Hey Jack!

Thank you for your continued support and taking the time to leave us a 5 Star review! We are thrilled to know you are happy with our service and cant wait to welcome you back!

All the best,
FREQUENCY

Vurdert til 5 av 5 stjerner

OUTSTANDING QUALITY LOVE THE VIBRANT…

OUTSTANDING QUALITY LOVE THE VIBRANT COLOURS OF MY LITE WEIGHT JACKET ILL.DEAL WITH AGAIN ANYTIME

29. desember 2025
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Hey Karl,

Thank you for taking your time to leave us such a kind review! We are glad to hear you are happy with your purchase and we look forward to you shopping with us again soon!

Kind Regards,
FREQUENCY

Vurdert til 5 av 5 stjerner

Bought a number of items over the past…

Bought a number of items over the past years for both child and adults and all been amazing quality.
We had a slight issue this week on a new top that had pull marks across the back, I contacted frequency, they replied promptly and offered to send a new top free of charge. Excellent customer service. Thanks

3. februar 2026
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Hi Rebecca,

Thank you for taking the time to leave us such an amazing review! We are delighted to hear that your experience with our customer service was resolved quickly and you're happy with the outcome. We can’t wait to welcome you back soon.

Best Regards

FREQUENCY

Vurdert til 5 av 5 stjerner

Quality stuff

Quality stuff. But most of all I had an issue with a product and their customer care was excellent. Dealt with Chloe she was so helpful. Great quality products and customer service top notch.

25. januar 2026
Anmeldelse skrevet uten oppfordring
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Hello Anthony,

Thank you so much for you kind words! We are thrilled to hear that you had a wonderful experience with our customer service team and that you love our products! We can't wait to welcome you back soon.

Best regards,

FREQUENCY

Vurdert til 5 av 5 stjerner

Great clothes fantastic quality and…

Great clothes fantastic quality and brilliant customer service response and solutions when my parcel went missing with DPD. They made it so easy unlike some other companies that let you do all the chasing. They sent out a new parcel the very next day. Can’t fault them at all!

27. januar 2026
Anmeldelse skrevet uten oppfordring
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Hello Rachael,

Thank you for taking the time to leave us such an amazing review! We are delighted to hear that your experience with our customer service was seamless and that our team could quickly resolve the issue with your parcel. We can’t wait to welcome you back soon.

Best regards,

FREQUENCY

Vurdert til 4 av 5 stjerner

Dpd is an absolute nightmare

Dpd is an absolute nightmare, really let me down with failed delivery attempts no proof of delivery waiting over a week for next day delivery. I get it's not frequency fault but won't be reordering until another courier take over deliveries.

Positive response regarding looking into alternative courier 👍

5. januar 2026
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Hello Katie,

Thank you for your feedback. We are sorry to hear about the issues with your delivery. We have reached out to you via email to assist and help resolve this for you as quickly as possible.

We really appreciate your patience and understanding, and we hope to get this sorted for you soon.

We also wanted to let you know that we will be introducing more flexible delivery options very soon, to make things easier for our customers.

Best regards,

FREQUENCY

Vurdert til 4 av 5 stjerner

Excellent customer service and great…

Excellent customer service and great product only downside was no weekend delivery at the time

7. januar 2026
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Hi Stephen,

Thank you for your great review! We're absolutely thrilled to hear you had such a positive experience with our customer service and that you're loving the product. That means a lot to us.

We also appreciate your valuable feedback regarding weekend delivery. We just wanted to clarify that we do offer a Saturday delivery option at checkout! We understand how convenient weekend deliveries can be, and we're always working to enhance our shipping services to meet your needs.

We hope this helps for your future orders, and we look forward to welcoming you back to Frequency again soon!

Best regards,

The FREQUENCY Team

Vurdert til 5 av 5 stjerner

Great tracksuit

Great tracksuit
Really nice material and affordable

5. januar 2026
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Svar fra FREQUENCY

Hello Matthew,

Thank you so much for taking the time to share your feedback on our tracksuit!

We're really glad to hear you enjoyed it and found the material to be so nice, as well as affordable. We work hard to bring you premium quality without the premium price tag, so your comments mean a lot to us.

We truly appreciate your support and hope you continue to enjoy your new tracksuit!

Best regards,

The FREQUENCY Team

Vurdert til 5 av 5 stjerner

Top Brand, Top Quality - Would Recommend

I cant recommend this brand enough. The quality of the gear is better than the bigger brands such as Nike, it’s unmatched!!
I only ever wear Frequency to workout and have done for many years, and will never change. Well done, guys.

5. januar 2026
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Svar fra FREQUENCY

Hello Joss,

Thank you so much for your amazing 5-star review! We were genuinely thrilled to read your feedback.

Your comments truly mean the world to us. This is exactly what we strive for – to deliver top quality and an unmatched experience that our community can rely on, both inside and outside the gym.

Thank you again for being such a loyal and valued part of the Frequency family. We're proud to have you with us!

Best regards,

The FREQUENCY Team

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