Order my delivered quickly and outfit lovely my little boy loves it. Also loved the email thanking me for ordering for the first time
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Lovely 3 piece tracksuit for 13 year old son. Good quality material and perfect fit. Struggle to find bottoms to fit him as he is tall but really slim. The waists are usually massive but Frequency l... Vis mer
Selskapet har svart
Not the best quality material, good fit and look nice but wash terrible. I have 4 tshirts and all are full of bobbles and pulls after 1/2 washed. Wouldn't buy again Edit - Hi i reached out on 16... Vis mer
Selskapet har svart
First time ordering from Frequencyuk , very quick shipping , few days it was delivered , great quality clothing at good prices . Another company on my list to use again in the very near future
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Frequency, born in the heart of Liverpool, is dedicated to providing premium, high-quality activewear for men and children, designed for performance and accessibility. We believe that everyone deserves access to exceptional activewear without compromising on affordability. Our mission extends beyond clothing; we strive to cultivate a vibrant, supportive community, leveraging the power of movement to enhance both physical and mental well-being. Rooted in our local heritage, we are committed to giving back to the Liverpool community that inspires us. We actively partner with vital organizations like Sean’s Place, championing men's mental health and fostering open conversations. Through regular community events, we aim to create inclusive spaces that promote wellness, connection, and resilience. Frequency is much more than just a brand; it’s a movement. We are driven by the belief that physical activity is a catalyst for positive change, empowering individuals to achieve their fullest potential. By providing durable, stylish, and attainable activewear, we enable our community to embrace an active lifestyle, fostering mental clarity, and building stronger, healthier lives, right here in Liverpool. We are dedicated to making a lasting, positive impact, one workout, one event, one community at a time. Everything is energy and that's all there is to it. Match the frequency of the reality you want and you cannot help but get that reality. Together, we can raise our FREQUENCY!
Kontaktopplysninger
Storbritannia
- info@frequencyuk.co.uk
- frequencyuk.co.uk
4,7
Enestående
282 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very happy with tracksuit.
28. november 2025
Svar fra FREQUENCY
Hello Louise,
Thank you for your feedback! We are so glad to hear you are happy with your tracksuit. We appreciate your support and can’t wait to welcome you back soon!
Best regards,
FREQUENCY
It came earlier than was told
It came earlier than was told, my order was correct, amazing quality will be buying alot more...and the kids selection box was a nice touch
2. desember 2025
Svar fra FREQUENCY
Hello Jonathan,
Thank you so much for your kind review! We are delighted everything arrived early and just as expected, and it's great to hear you are happy with the quality. We truly appreciate your support and can't wait to welcome you back soon!
Best regards,
FREQUENCY
Great materials used in all products
Great materials used in all products, its not bad prices and there's aways some sort of sale on,honestly its the brand I would pick all day even over the likes of montrex.
1. desember 2025
Svar fra FREQUENCY
Hello Brett,
Thank you so much for this amazing feedback! We are thrilled to hear that you love our products and appreciate our prices. Your support means a lot to us, and we can’t wait to welcome you back soon!
Best regards,
FREQUENCY
Customer services were amazing and…
Customer services were amazing and resolved an issue with my order instantly. My parcels were delivered on time as arranged too
1. desember 2025
Svar fra FREQUENCY
Hello Christie,
Thank you so much for your kind words! We are thrilled to hear that you had an amazing experience with our customer service and that your parcels got delivered quickly. We appreciate your support, and we can't wait to welcome you back soon!
Best regards,
FREQUENCY
Brilliant price and quality of clothing…
Brilliant price and quality of clothing keep up hard work guys fast delivery aswell
1. desember 2025
Svar fra FREQUENCY
Hello Kelly,
Thank you so much for your wonderful review! We are delighted to hear that you love the quality and the price of our products! Your support means a lot to us, and we can't wait to welcome you back soon!
Best regards,
FREQUENCY
Svar fra FREQUENCY
Hello Oscar,
Thank you so much for your review! We are really glad to hear that your experience with us was very good! We can’t wait to welcome you back again soon.
Best regards,
FREQUENCY
Quick and professional
Quick and professional. Would have been 5 stars but I can not find how you do returns
28. november 2025
Svar fra FREQUENCY
Hello SJ,
Thank you for your lovely review! We are really pleased to hear that you found our service quick and professional. For returns, you can find all the information you need on our website here:
https://frequencyuk.co.uk/pages/returns
If you need any help at all, please feel free to get in touch and we will be more than happy to assist you.
Best regards,
FREQUENCY
It arrived on time an is a perfect fit 👌
28. november 2025
Svar fra FREQUENCY
Hello Michael,
Thank you so much for your review! We are really glad to hear that your order arrived on time and is a perfect fit. We can’t wait to welcome you back again soon.
Best regards,
FREQUENCY
They asked for a pin an i wasn't home…
They asked for a pin an i wasn't home still hasn't been delivered
28. november 2025
Svar fra FREQUENCY
Hello Michael,
Thank you for your review. We are sorry to hear about the issues with your delivery. We can see that your parcel was rescheduled, and we have reached out to you via email to assist and help resolve this for you as quickly as possible.
We really appreciate your patience and understanding, and we hope to get this sorted for you soon.
We also wanted to let you know that we will be introducing more flexible delivery options very soon, to make things easier for our customers.
Best regards,
FREQUENCY
Excellent service ordered wrong…
Excellent service ordered wrong tracksuit so had to return it and order a new tracksuit my new order was delivered within 2 days and refund for first order was back into my account within 2 days incredible service plus new tracksuit was again great quality
27. november 2025
Svar fra FREQUENCY
Hello Paula,
Thank you so much for your amazing review! We are thrilled to hear that your experience with us from returns to fast delivery, was so smooth. It’s great to know you are happy with the quality of your new tracksuit too. We truly appreciate your support and can’t wait to welcome you back soon!
Best regards,
FREQUENCY
👍😊 Great as always.
27. november 2025
Svar fra FREQUENCY
Hello Amanda,
Thank you so much for your kind words! We are delighted to hear that you enjoyed shopping with us. We truly appreciate your continued support and can’t wait to welcome you back soon!
Best regards,
FREQUENCY
Amazing quality
Always fantastic service from Frequency, fast delivery, great prices and amazing quality. Looking forward to wearing my new t-shirt for hyrox London this week
27. november 2025
Svar fra FREQUENCY
Hello Michael,
Thank you so much for your fantastic review! We are really glad to hear that you are happy with our service and quality, that means a lot to us! We hope you enjoy wearing your new t-shirt at Hyrox this week. We can't wait to welcome you back soon!
Best regards,
FREQUENCY
Can’t fault the customer services…
Can’t fault the customer services ordered the wrong size pants an had a swift exchange on the wrong size for the right size brilliant communication 👊🏼
21. november 2025
Svar fra FREQUENCY
Hello Mark,
Thank you so much for your lovely feedback! We are really glad to hear that you were happy with the service and communication we provided. We truly appreciate your support and look forward to having you shop with us again!
Best regards,
FREQUENCY
Svar fra FREQUENCY
Hello Johnny,
Thank you so much for your lovely feedback! We are delighted to hear that you are happy with the quality and service. We really appreciate your continued support and can’t wait to have you shop with us again!
Best regards,
FREQUENCY
Still waiting for a parcel from dpd… shit
Still waiting for a parcel from dpd paid next day delivery now 7 days down the line still no delivery and don’t say we tried delivering to you but no one was in because it’s a lie no one has came
1. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra FREQUENCY
Hi Edvinas,
Thank you for your feedback. We are sorry to hear about the delivery issues you experienced. We weren’t able to get in touch directly as there was no contact information provided, but we would really like the chance to resolve this for you as soon as possible. Please feel free to reach out to us at info@frequencyuk.co.uk, and we will be happy to assist.
Thank you for your feedback, and we hope to hear from you soon.
Warm regards,
FREQUENCY
Svar fra FREQUENCY
Hello Carl,
Thank you so much for your review! We are delighted to hear that you are happy with our products and service. We truly appreciate your support and look forward to welcoming you back to Frequency soon!
Best regards,
FREQUENCY
Sent the wrong size and delivery took a…
Sent the wrong size and delivery took a bit longer than I expected.
Unfortunately I couldn't return clothes as needed them the next day after delivery. My son still wanted to wear the clothing. It did look small on him and he won't get much use out of the tracksuit, especially the pants.
24. november 2025
Svar fra FREQUENCY
Hello Zoe,
Thank you for taking the time to share your experience. We are very sorry to hear that the wrong size was sent and that the delivery didn’t meet your expectations. We completely understand how frustrating this must have been, especially when you needed the clothing right away.
We have reached out to you via email to see how we can help and to discuss the matter further. Your feedback is very important to us and will help us improve our service in the future.
Kind regards,
FREQUENCY
Svar fra FREQUENCY
Hello Shaun,
Thank you so much for your kind words! We are thrilled to hear that you were happy with our products and that your delivery arrived on time. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
FREQUENCY
First time I’ve ordered from the…
First time I’ve ordered from the website…extremely good quality products, fast efficient delivery and good customer service-when I needed to contact.
Will definitely be ordering more from them in the future!
24. november 2025
Svar fra FREQUENCY
Hello Tracy,
Thank you so much for your fantastic feedback! We are delighted to hear that you were happy with your first experience with us and that our customer service met your expectations. We truly appreciate your support and can’t wait to welcome you back for your future orders!
Best regards,
FREQUENCY
Fabulous quality clothes
Fabulous quality clothes, the tracksuit set are amazing, I buy all my sons clothes from frequency now
24. november 2025
Svar fra FREQUENCY
Hello Louisa,
Thank you so much for your wonderful feedback! We are thrilled to hear that you love our products and that Frequency has become your go to for your son’s clothes. Your support truly means a lot to us, and we can’t wait to welcome you back again soon!
Best regards,
FREQUENCY
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