Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

All of the interactions I have had with Freename have been positive. Their chat support team is helpful and responsive. Good customer service, good product, looking forward to continuing to work w... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Customer service was quick, efficencent and direct to my needs. My needs included how to list and verify my domain! Once talking with customer service, my need was resolved within a day! Thank you tea... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Sieht sehr nach Verarschung aus. Ich kaufte eine Domain die man dann natürlich erst minten muss, nachdem man dafür bezahlt hat. WalletConect sollte eigentlich dafür sorgen, dass man sein... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Cris, was the wonderful human that I was in communication with via the live chat on their website this evening. Im an exquisitive little bean, so he got a bunch of questions sent his way. All were ans... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

166 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I’ve had a great experience with…

I’ve had a great experience with Freename. The platform is easy to use, and domain transfers and management are smooth once issues are resolved. Their support team is very responsive, patient, and helpful whenever I face technical difficulties. They take the time to follow up and ensure problems are fixed, which I really appreciate.

Overall, a trustworthy service for Web3 domains and I highly recommend Freename to anyone looking to manage or invest in Web3 domains with confidence.

25. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Freename

Hi Irfan,

Thank you so much for your review! We're thrilled to hear that you had a great experience with us. Your review means a lot to our team and motivate us to keep delivering the best service possible.

We welcome you back anytime.

Warm regards,
The Freename Team

Vurdert til 1 av 5 stjerner

BEWARE THEY CAN'T FORWARD A DOMAIN

I decided to give Freename a try instead of one of my usual registrars, and it turned out to be a massive mistake. I’m trying to launch a small business on a shoestring budget, and their low domain registration price initially seemed like a good deal. Unfortunately, I discovered too late that something as basic as domain forwarding isn’t even available.

Because of this, the domain I paid for is essentially being held hostage. I can’t transfer it to a full-featured registrar like GoDaddy for another two months, and the only other option would be to pour more time and money into moving to an entirely different hosting platform — which would mean rebuilding my website from scratch. At this point, I may just have to bite the bullet, go to a real domain registrar, and pay for a year’s registration of a .net version of my domain so I can move forward.

From the moment I registered the domain, my DNS settings page has shown this warning:

“Using external name servers limits the feature set and domain integration Freename can provide. Services like email redirection, websites and more will not be available for this domain until you switch to Freename's DNS servers. Learn more about DNS in our Knowledge Base.”

This message makes no sense because I never changed any name servers. To make matters worse, the “Knowledge Base” link just loops back to the DNS settings page, providing zero helpful information.

When I reached out to customer service, they were not helpful at all. They never addressed why the DNS warning appears in the first place and essentially told me to go pay for another hosting service instead, because they don’t offer something as basic as domain redirection.

If you’re thinking of using Freename to save a few dollars, don’t. It’s not worth the frustration or the wasted time.

18. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Freename

Hi Sam,
We appreciate your feedback.

We acknowledge that the domain forwarding feature is not yet available in our newly launched Web2 domain registration service. This feature will be integrated very soon.

Your feedback is very valuable to us — thank you for taking the time to share it. We will act quickly to address the issues you mentioned.

We couldn’t find any support request under your name, so we kindly ask you to reach out to our support team. We’ll do our best to provide an early solution in the meantime. We understand your frustration, and we’re working hard to roll out the full feature set as quickly as possible.

Sincerely,
The Freename Team

Vurdert til 5 av 5 stjerner

Amazing Support

I've needed help from the support team several times and was impressed with everyone that I worked with. Chat usually only took a few minutes to connect and they were excellent. Knowledgeable, considerate and amazingly patient.

13. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Freename

Hi,

Thank you so much for your review!

We're thrilled to hear that you had a great experience with us. Your review means a lot to our team and motivate us to keep delivering the best service possible.

We welcome you back anytime.

Warm regards,
The Freename Team

Vurdert til 1 av 5 stjerner

This is trash...

This is trash...
there is no clear documentation on how to use the domain. The requirement to Mint is confusing and does not make sense. The website is designed to convice you to purchase. its click bait.

5. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Freename

Hi Ivan,

We’re genuinely sorry to hear that your experience didn’t meet expectations. This is not the standard we aim for, and we truly value your feedback.
We understand your frustration and we’d be happy to guide you through the domain and minting process step-by-step.

We invite you to reach us at support@freename.com or via Live Chat on freename.com — we’ll answer your questions and make sure you feel confident moving forward.

Sincerely,
The Freename Team




Vurdert til 5 av 5 stjerner

Any issues that came up were answered promptly and thuroughly through email.

This is an excellent platform for domain ownership, especially for Web3. People have good potential opportunities to make money here. Highly recommend.

5. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Freename

Hi,

Thank you so much for your review! We're thrilled to hear that you had a great experience with us.

Your review means a lot to our team and motivate us to keep delivering the best service possible.
We welcome you back anytime.

Warm regards,
The Freename Team

Vurdert til 5 av 5 stjerner

Such an incredible opportunity to have…

Such an incredible opportunity to have bought a TLD and already had someone register a domain off it… how cool… feel like I own the town… chat live help has been exceptionally in helping answer all my questions.

5. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Freename

Hi,

Thank you so much for your review! We're thrilled to hear that you had domain registered on your TLD and received royalties.

Your review means a lot to our team and motivate us to keep delivering the best service possible.
We welcome you back anytime.

Warm regards,
The Freename Team

Vurdert til 5 av 5 stjerner

My observations about Freename

Honestly, I am impressed!

The management of Freename is doing everything right:

- Hiring the best people
- Focusing on development speed and customer centricity
- Producing excellent results
- Providing the best customer support imaginable
- Following a great vision and pursuing goals with discipline

Thank you for that, Freename!

3. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Freename

Hi SD,

Thank you so much for your review! We're thrilled to hear that you had a great experience with us.

Your review means a lot to our team and motivate us to keep delivering the best service possible.
We welcome you back anytime.

Warm regards,
The Freename Team

Vurdert til 1 av 5 stjerner

scam don't buy

are you kidding I purchased my domain names then I sent you several email re enquiries I had in relation to my purchase and this is my first reply from you.
that is why I have not purchased any more and recommending others not to buy from you either.
What a waste of my time and money oh well my lesson learned another rip off scam on the internet.

3. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Freename

Hi Andrew,

Thank you for sharing your experience. We're genuinely sorry to hear that your experience didn’t meet expectations. This is not the standard we aim for, and we’d love the opportunity to make things right.

Could you please reach out to us at support@freename.com with more details? We’re committed to resolving this and ensuring you feel heard and valued.

Your feedback helps us improve, and we appreciate you taking the time to let us know.

Sincerely,
The Freename Team

Vurdert til 5 av 5 stjerner

I like the service

I like the service. Straightforward no fuss. You know what to expect.

31. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Freename

Hi Orsen,

Thank you so much for your review! We're thrilled to hear that you had a great experience with us.

Your review means a lot to our team and motivate us to keep delivering the best service possible.
We welcome you back anytime.

Warm regards,
The Freename Team

Vurdert til 5 av 5 stjerner

Bought my 1st TLD .naturely

Very attentive and helpful with all my concerns. Thanks

25. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Freename

Svar fra Freename

Hi Clint,

Thank you so much for your review! We're thrilled to hear that you had a great experience with us. Your review means a lot to our team and motivate us to keep delivering the best service possible.
We welcome you back anytime.

Warm regards,
The Freename Team

Vurdert til 1 av 5 stjerner

You buy a TLD and then it costs…

You buy a TLD and then it costs thousands the buy the the second level domain

16. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Freename

Hi Simon

We’re sorry to hear about your experience. This isn’t the experience we want for our customers.

We would like to better understand the issue and asked more information through Trustpilot or please reach out to Support so we can assist you .

Thank you for your feedback.
The Freename Team

Vurdert til 5 av 5 stjerner

Customer service was extremely fast

Customer service was extremely fast. The representative was quick, attentive, polite and knowledgeable. Great experience with my account.

3. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Freename

Svar fra Freename

Thank you for your Feedback. We are always happy to assist you.

Vurdert til 5 av 5 stjerner

the best of the best

The best of the best, very easy for newbies, best support - answer fast and many socnet have their support and open chats. Recomend.

30. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Freename

Svar fra Freename

Thank you for your kind feedback. Please feel free to reach us anytime for any queries regarding Web3 Domain and TLD.

Vurdert til 5 av 5 stjerner

Freename.io is a platform that stands…

Freename.io is a platform that stands out with its exceptional customer service. Their support team is highly responsive, knowledgeable, and consistently demonstrates a genuine commitment to addressing user concerns and queries. The proactive and user-focused approach of Freename's customer support team sets a high standard in the industry, making it an ideal choice for those seeking a platform that truly values its users' needs and experiences.

20. mai 2025
Logoen til Freename

Svar fra Freename

Thank you for your feedback.
If you need any further assistance please feel free to reach us.

Vurdert til 1 av 5 stjerner

TOP SCAMMERS

TOP SCAMMERS. DO NOT BUY

19. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Freename

We are web3 Domain and TLD registrar.
Our team have reached to you previously to confirm if you have faced any difficulties and how you can manage your TLD on TLD portfolio page.

We would be happy to assist for any difficulties you have faced. Please feel free to reach our live support or email us directly.

Vurdert til 5 av 5 stjerner

Easy and smooth process to purchase…

Easy and smooth process to purchase domains.
I now own 4 Top Level Domains. Amazing the royalties section where you have slides to adjust the price of second level domains bought under your TLD

2. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Freename

Svar fra Freename

Thank you for your feedback. We are building web3 naming ecosystem that also generate royalties for web3 TLD owners.

Vurdert til 5 av 5 stjerner

Top notch service

Top notch service, customer service is fast and sufficient. The best place in web3 to make money. 10/10 highly recommended.

28. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Freename

Thank you for the kind feedback. We are providing 24/7 customer support and we are always happy to discuss about domain names 1:1 over call.

Vurdert til 5 av 5 stjerner

Aftermarket.freename.io

Web 3 Domain zu kaufen > Aftermarket.freename.io
Web 3 Domain anmelden > freename.io

15. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til Freename

Svar fra Freename

Thank you very much for your kind feedback.

Vurdert til 5 av 5 stjerner

Excellent and rapid support

I made a mistake in my order and contacted support. I was expecting a chat bot and FAQs that lead nowhere, and a lengthy process to rectify it (as is standard these days), and was amazed at the rapid and excellent response I got from Siful and the team.

16. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til Freename

Svar fra Freename

Thank you for your kind feedback. We are always happy to serve our customer and hear from them.

Vurdert til 1 av 5 stjerner

Sieht sehr nach Verarschung aus.

Sieht sehr nach Verarschung aus.

Ich kaufte eine Domain die man dann natürlich erst minten muss, nachdem man dafür bezahlt hat.

WalletConect sollte eigentlich dafür sorgen, dass man seine eigene Wallet dafür verwenden kann um die Sicherheit zu erhöhen.

Doch Leider hängt WalletConnect auf der Seite in der ewigen Warteschleife.

Wenn man den Support kontaktiert, wird man nur ignoriert.

Man wird dadurch gezwungen, die Domains an die Custody Wallet von freename zu binden, wodurch freename am Ende die volle Kontrolle über die Domain hat obwohl ich sie käuflich erworben habe für fast 180$.

Ich rate hier zu äußerster vorsicht!!!

2. april 2025
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Svar fra Freename

Hello Hakan,
we contacted you to help resolve your issue with WalletConnect, but we haven’t received any response.

Please get back to us at support@freename.io or write to us in the chat so that we can assist you

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv