I’ve had a couple issues with my scooter. I contact Freeboy notify them about my one year manufacture warranty bang taken care of any question I had I got the answer. They guide you through your proc... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was worried that it was going to take a long time to ship. I let them know that I use my scooter to make deliveries for a living, and needed the part asap. They were very understanding, got the part... Vis mer
Very good site to buy electric scooters and bikes. Not only do the prices beat all other budget brands but I’ve now had 4 diffrent models and they have all exceeded my expectations customer service is... Vis mer
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Terrible customer support, bought a replacement rear motor for my j30 max and it's not working properly after 4 months and 30 emails later and they say its my controller that's not sending the correct... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Freeboy is an electric mobility brand focused on freedom, exploration, and high-performance riding experiences. We design electric scooters for commuters, outdoor riders, and modern explorers who want practical transportation with personality and excitement. （1）What We Offer: • Electric scooters for adults, folding electric scooters, and fast electric scooters • Popular models including Freeboy J11, Freeboy J15 Max, Freeboy electric scooter 1200W, and H8 electric scooter • Performance-focused riding with strong motors, durable construction, and comfortable handling • Reliable commuting and adventure-ready electric scooters designed for everyday use （2）Why Riders Choose Freeboy: • Many customers searching for a Freeboy electric scooter want a balance of speed, comfort, portability, and reliability • Riders looking for the fastest electric scooter, electric scooter 40mph, or electric scooters for adults fast enough for commuting and outdoor riding often discover our products • We focus on ride quality, braking performance, stability, and pneumatic tire scooter comfort for smoother everyday riding experiences （3) Customer Service & Support: • Dedicated customer service team for pre-sale and after-sales support • Most products include free shipping • One-year warranty support for eligible products • Repair assistance and replacement part support available • Customers can contact us anytime with setup, maintenance, or riding questions • Active social media channels and rider community for sharing experiences and feedback (4) Our Vision: Freeboy is built for people who value independence, curiosity, and authentic experiences. We believe electric scooters should do more than move people from place to place — they should help riders explore more, travel freely, and enjoy the journey in their own way.
Kontaktopplysninger
1312 17th St, 80202, Denver, USA
- 9363513169
- contact@freeboy.co
- freeboystore.com
3,7
Middels
25 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
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very helpful with the right parts
very helpful with the right parts, orders arrive on time
27. juni 2026
Svar fra Freeboystore.com
Thanks for the kind words! Making sure customers get the correct parts is just part of doing this right — happy it worked out smoothly for you. Enjoy the scooter!
Svar fra Freeboystore.com
Thank you for your feedback. We understand that replacement parts can sometimes seem expensive. The charger purchased is an original H9 charger designed specifically for compatibility and safety with the H9 scooter. We always strive to provide genuine replacement parts and reliable after-sales support for our customers.
FREEBOY SCOOTERS new kid on the block
Very good site to buy electric scooters and bikes. Not only do the prices beat all other budget brands but I’ve now had 4 diffrent models and they have all exceeded my expectations customer service is amazing you have to remember we’re foreign to each other a lot and translate has its moments but they’ve gone way over the top to make me happy with my deal before I spend a penny. Defo deserve recognition. H14 is a kukirin c1 replica but bigger motor Then the j15 is basically an m4 pro or j30 depending on power needs. Give them a shot you’ll be chuffed you did
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Freeboystore.com
Thank you so much for your detailed review and for supporting FREEBOY! We're delighted to hear that you've owned several of our models and that they have exceeded your expectations. Providing quality products, fair pricing, and responsive customer service is always our goal. We also appreciate your understanding regarding communication. As an international brand, there can occasionally be language differences, but our team is always committed to helping every customer and providing the best possible experience. Thank you again for your trust, recommendation, and kind words. Feedback like yours motivates us to continue improving and bringing better products and service to riders around the world. Enjoy your rides, and we look forward to serving you again in the future!
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