It was fairly quick and the necklace I bought may be the best jewelry purchase I've made in a long time. I got it to commemorate my husband leaving and it makes me feel better every time I touch it.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I was so excited to receive my Anxious AF Stainless Steel Necklace, until I opened it & realised the small disc that's engraved is so ridiculously tiny, it doesn't matter how close you are, it is ill... Vis mer
I received my item within a couple of days of ordering. I notoriously turn green with any plated jewellery and can only wear real solid silver (not my colour) or real solid gold (hella expensive). I b... Vis mer
Really quick delivery and great products. Zome very amused friends with their Christmas presents. It's always a slight unknown ordering after seeing an insta add buy I had no problems at all and the n... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
The antithesis of typical friendship gifts, FRANKLY is the home of brutal, honest and satirical jewellery gifts. Whether you are buying a gift for yourself, your bestie, or your partner, our pieces are a subtle f*ck you to the world, that reveal parts of ourselves not often found in dainty and delicate pieces like ours.
Kontaktopplysninger
Unit 13c Miners Way, CT3 4LQ, Hersden, Storbritannia
- help@franklycollective.com
- franklycollective.com
4,3
Enestående
105 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 83 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quirky yet personal gift
Quirky yet personal gift, good quality would definitely buy again 😊
27. november 2023
My Besties and Myself Love It 🥰
28. juni 2023
Love it all! So cute and exciting!
The website has some really nice products and the backing paper makes them even better! Now that is some creativity right there! The products themselves, are just lovely, I'm so happy with them! I haven't stopped wearing my necklace, and I can't wait to share the non-bio sibling one!
9. januar 2023
Love em!
Easy website to use, good showcase of jewellery and reasonably priced. Quick delivery and love the finished product! Two happy besties.
1. januar 2023
Lovely Item
Lovely, high quality necklace and quick delivery. Love it, thanks :)
5. desember 2022
Anmeldelse skrevet uten oppfordring
Quality product and fast dispatch.
12. desember 2022
Svar fra Frankly Collective
We are so pleased to hear this! Thank you for your lovely review 💕
Fab product and amazing service
Fab product that I bought as a gift for a friends birthday. Amazing communication with the company due to the postal strikes, received the order in plenty of time.
Will definitely be ordering from here again!
6. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Frankly Collective
Hi Helen, thank you so much for your kind review, we are so pleased that you love your order! 💕
Can’t wait to buy more!
Great product that I cannot wait to give to my friend for Christmas and also great communication between the customer service team as to tracking the parcel I ordered, due to the post office strike they were quick to respond to let me know it had been sent, will definitely buy from them again!
5. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Frankly Collective
Thank you for such a lovely review Anya, we hope your friend loves her gift! 💝
My order still hasn’t arrived a week…
My order still hasn’t arrived a week and a half after ordering it
5. desember 2022
Svar fra Frankly Collective
Hi Hope,
We are so sorry to hear of your disappointment . Sadly the Royal Mail strikes have caused significant disruption within the delivery network, creating a huge backlog that is taking time to get through.
We can assure you that your order was shipped from us on the 29th November, and should arrive with you shortly.
As Royal Mail have been going through a period of strike action which affected collections and deliveries on the 24th November, 25th November, 30th November and 1st December, and with more scheduled over the coming weeks, deliveries are taking longer than usual, and we thank you for your patience.
Kind Regards
Frankly Customer Care Team
I've still not received my order or a…
I've still not received my order or a response from my contact with Frankly chasing it. Terrible service so far. Very disappointed.
1. desember 2022
Svar fra Frankly Collective
Hi Emma
We are so sorry to hear of your disappointment . Sadly the Royal Mail strikes have caused significant disruption within the delivery network, creating a huge backlog that is taking time to get through.
We can assure you that your order was shipped from us on the 24th November, and should arrive with you shortly.
As Royal Mail have been going through a period of strike action which affected collections and deliveries on the 24th November, 25th November, 30th November and 1st December, and with more scheduled over the coming weeks, deliveries are taking longer than usual, and we thank you for your patience.
Kind Regards
Frankly Customer Care Team
I haven’t received my item so I am…
I haven’t received my item so I am unable to review
1. desember 2022
Svar fra Frankly Collective
Hi Lauren
We are so sorry to hear this!
We can confirm that your order was shipped from us on the 24th November, and should arrive with you shortly.
As Royal Mail have been going through a period of strike action which affected collections and deliveries on the 24th November, 25th November, 30th November and 1st December, deliveries are taking longer than usual, and we thank you for your patience.
Kind Regards
Frankly Customer Care Team
Svar fra Frankly Collective
Thank you so much for your lovely review!
Absolutely LOVED my Frankly necklace &…
Absolutely LOVED my Frankly necklace & so did my bestie. Gorgeous quality & SUPER fast delivery! Thanks Team Frankly!
12. november 2022
Svar fra Frankly Collective
Thank you so much for your lovely review!
I did like my end product but the chain…
I did like my end product but the chain looks cheap
27. oktober 2022
Svar fra Frankly Collective
We are so sorry to hear this, we can assure that our chains are made to last, but if you do experience any problems at all, please drop us an email at help@franklycollective.com so that we can assist 💕
Svar fra Frankly Collective
So lovely to hear 💕 Thank you for your review
Beautiful necklace
Arrived on time, packaged beautifully and the necklace is just perfect
21. oktober 2022
Svar fra Frankly Collective
Thank you so much for your lovely review, we are pleased you are happy with your purchase :)
Svar fra Frankly Collective
Thank you so much, we are pleased to hear you love your necklace and that it arrived quickly :)
Quick delivery, good quality.
Arrived quickly, nice customisable packaging included with the item for onwards gifting and necklaces appear to be good quality.
16. september 2022
Svar fra Frankly Collective
We are so pleased to hear you love your order 💗 thank you for taking the time to leave us this lovely review 💗
I was anxious for my parcel to be…
I was anxious for my parcel to be shipped as it was a friend I was traveling to visit, I got a really prompt response back and it was great!
13. juni 2022
Svar fra Frankly Collective
So pleased to hear this Kate, thank you for leaving this lovely review 💗
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