The Fracture process made my photo (s) come alive. The reactions from all the folk who saw the end result were thoroughly impressed. Thanks for the professional job and customer service. Don Aronson
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The quality of the prints is excellent. Ordering is clear, shipping and notifications are good, and the customer service is the best I have encountered. I've purchased from Fracture 7 or 8 times. On... Vis mer
The glass prints arrived and the skin tones were way off - very orange compared to the image I uploaded. I requested reconciliation via refund or redo but they have not responded in several days. No p... Vis mer
Selskapet har svart
Ordering was easy; order delivery updates prompt and up-to-date. Packaging was compact but secured the prints well, along with the mounting screws. Plastic ribbon tape helped ensure the prints did... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.
Kontaktopplysninger
13000 Tech City Circle, 32615, Alachua, USA
- support@fractureme.com
- fractureme.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 87 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I started using fracture to send gifts…
I started using fracture to send gifts to people. Everyone always had very positive feedback... I recently had the opportunity to use fracture for my own personal use... There was a slight problem with one of the photos coming in with cracked glass. Falen, was a terrific customer service rep... And addressed the issue right away... I can't say that about all companies that I've dealt with in my lifetime... And companies are great until there's a problem... And then you know what a company is really made of based on the problem.... I would highly recommend fracture for gifts or for personal use... A great company
Hello we had a very important print job…
Hello we had a very important print job honoring our daughter that passed away. I needed help with formatting the photo we were using. Customer service was very helpful and did an amazing job delivering a beautiful product. Thank you for a great effort and showing sensitivity to our situation.
Little support, unexpected product
I'm so frustrated that this company won't respond to my inquiries, and I would potentially use them in a commercial (frequent use) way..the glass has a foam backing to it, which may be great for hanging but is terrible if you planned to put some light behind it (like in a window). You might as well use acrylic or metal, as it looks exactly the same for lesser price..I contacted them a week ago with no replies. I also had trouble uploading anything over 5 MB and never received help despite my inquiries, so had to use inferior artwork.
Opening the box for my picture I sent…
Opening the box for my picture I sent to be made was such a great surprise! Every time I walk by the photograph, it leaves me completely in Awe! The picture came and it was WAY better than expected! I ABSOLUTELY LOVE this company! The ordering was simple, super easy for a 63 year old. Picture came in a box packed with extreme care. I am over-the-moon in love with this product and will definitely be ordering more!
Easy to order fast delivery and looks…
Easy to order fast delivery and looks great bought as a gift and she loves them
Not crazy about the non - glare glass
Not crazy about the, 'non glare', glass. Pictures came out flat looking, dull. Unlike your normal glass front which helps to give a photo, pop.
Quick service and beautiful quality
Quick service and beautiful quality. I think the pictures were pricey but I did get a small print for free because they had a promotion ongoing when I ordered my larger print. Wish the costs were alittle more in line with other company offerings.
Not cheap but a good way to get a…
Not cheap but a good way to get a favorite phone photo up on the wall or shelf. I chose the matte finish to avoid glare but think that next time I might try the shinier finish. Overall I would do this again.
Love thesseeeee!
The selection of pictures I selected were amplified by the craftsmanship that fracture brought to the experience. I couldn't wait to hang my photos. I love these!!!!
Pretty Bay Picture
Ordered an ex large print of our Granddaughters. We received it very quickly and it is stunning. It was packaged very well and it was very
Easy to hang. We will definitely be using this company again.
Underwhelming
Underwhelming is the best way to describe the quality of the print. I did use the discount but still thought it was overpriced & didn't meet my expectations. This is the first time I used this process and the last.
My family
I can't believe the way these photos came out ,There beautiful the color in them are awesome Cristal clear
I am so happy I did this with fracture thanks guys😀😊👍👍👍
They look amazing!
They look amazing!! I received them exceptionally fast!
They look awesome
They look awesome. And I received them very fast!
Second print was great!
First attempt was OK but not stellar.
Company volunteered to try again. The second print that was sent out was great! Packing/Shipping A+ Service A+
I would recommend.
Beautiful images
Beautiful images, perfectly portrayed. Customer service was amazing. Keep up the good work!
Best option for wildlife large format
Tried several photo print options for wildlife as a central theme in our home. Fracture is by far the best and shows the photos most impressively!
Memory of my beloved affectionate pet & family member.
My beautiful loving male dog bled to death in my arms from a ruptured tumor we had no idea he had; exactly 8 years to the day we picked him up from the breeder. I sent you one of my favorite pictures that captured his pure tender soul sleeping and it arrived the day his ashes were ready for me to pick up. I really appreciated how quickly the order was processed and I received his picture and the realistic quality of his features.
Quality & Service
I ordered four photos on Monday and they were delivered on Friday - so quick!!
Items were secured well so everything arrived safely.
Quality is wonderful. Everyone loved their gifts.
Will definitely order again.
I am pleased with the product
I am pleased with the product, my pictures look great. I am very pleased with the fact that when one picture broke during delivery Fracture quickly replaced it for a new one after I emailed them the pictures of the box and damaged photo. Fracture had the replacement to me within a week.
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