As a broker I had an unusual case involving a self-employed applicant. The team at Foundation were incredibly helpful from my initial enquiry, working closely with me to understand how much they c... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I am a broker and was assisting another adviser with their case while they were on holiday, working with very limited information. After several exchanges between the lender and the client to g... Vis mer
Great lender when it come's to criteria, and for specialist cases. Underwriter's lack a little on the knowledge to underwrite such specialist cases, but when you have a BDM like Cheryl, it just m... Vis mer
Selskapet har svart
Just a really straightforward scam! Targeting the low-income, i.e. desperate and perhaps less financially literate people. Maybe one of the most disgustingly predatory arrangements I've ever seen. Do... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Foundation, we're built to support brokers with the clarity, structure, and real-world insight specialist lending demands. Backed by over 25 years of experience, our breadth, flexibility and expertise bring structure to complex cases. Through our strong heritage, we build trust and lasting relationships, putting brokers and their clients at the heart of everything we do. We make complex lending clear. We make it easier to navigate and to move forward. We make it work for you. We make mortgages happen.
Kontaktopplysninger
Storbritannia
- foundationlending.co.uk
4,1
Bra
189 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 83 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Overall the process was very easy and…
Overall the process was very easy and stress free. Simple process for the application, underwriting was quick and the valuation came back promptly.
15. mai 2024
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
My first time using FHL
My first time using FHL for a client limited company BTL and despite my initial reservations everything went better than expected.
From the ease of discussing my clients specific case to ensure it fits, ability to review declined DIP (due to incorrect entries on Equifax credit file) and ability to overturn, relatively smooth application process with a user friendly system, ease of submitting associated documentation and keeping the required documentation request reasonable and not asking for the kitchen sink like some lenders.
Overall the process was very easy and stress free.
Only point stopping the 5 star is the inability to physically speak to the case handler (unless they call you) and having to wait for them to pick up your note from the online system. However this did not cause to much of a probem
22. mai 2024
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
easy to work with
easy to work with, clear updates and ability to speak with team, no delays with processing or decisions, overall excellent
23. mai 2024
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Speedy underwriting
Simple process for the application, underwriting was quick and the valuation came back promptly. Small query over the use of the property, but you listened to what I said and made a mortgage offer immediately after.
22. mai 2024
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
The staff here are very helpful
The staff here are very helpful. No long wait for calls to be answered and no feeling of being passed around departments - the person who answers takes ownership of each enquiry.
17. mai 2024
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Job well done
The process was straightforward, it was fast, uncomplicated, not excessive shopping lists and clear communication.
16. mai 2024
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
I believe FHL have an excellent team to…
I believe FHL have an excellent team to support brokers and getting through some tricky situations that require a certain amount of holistic and sensible approach.
1. mai 2024
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Great flexibility, broker support and processing time
Great flexibility, broker support and processing time. An excellent lender. Highly recommend
2. mai 2024
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
An understanding and personal view…
An understanding and personal view point mortgage assessment, all conducted in a timely manner.
2. mai 2024
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
excellent communication
excellent communication , responsive and common sense underwriting .
12. april 2024
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Application to offer in 3 weeks.
12. april 2024
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
The best BTL and Ltd Co BTL Lender
I have placed a number of BTL and Ltd Co BTL cases with Foundation over the past couple of years and have found them to be the best lender to deal with by some distance. One one occasion, this included 14 applications in one day for a Portfolio BTL Landlord and the whole process was completed within a few hours due to the ability to 'copy' cases across for the same client. The intermediary website is excellent and the post application service is also quick and straight-forward. Rates have also been good in recent months with free valuation options. In recent months both my BDM Cheryl and UW Rob have been excellent on service and a pleasure to deal with.
10. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Mortgage finance
Always a very good experience with Foundation. Access to and discussion with decision makers is second to none.
5. april 2024
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Foundation couldn't have done more to…
Foundation couldn't have done more to get my clients mortgage to offer; always attentive and went out of their way to help out! Thank you
4. april 2024
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Another good experience dealing with Foundation
Another good experience dealing with Foundation on the regulated side. Great communication from both my BDM Fiona Robertson and also the underwriter on this particular case Eleanor. Case was not straight forward but it was underwritten with a proactive point of view and such a great outcome for the client when the rest of the high street turned her down.
21. mars 2024
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Very quick response to changes we had…
Very quick response to changes we had to make. Sally the underwriter went out of her way to get a new offer produced which was very much appreciated
13. mars 2024
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Excellent service and support
Although the application has not fit the criteria, the exception has been made. Great support and service from the underwriter Rob Dickinson and BDM Sheryl Power. Thank you :-)
29. februar 2024
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Fantastic Service
Denise the underwriter was very personal and very human about the whole process
29. februar 2024
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Amazing
Amazing, quick and efficient service, a pleasure to work with - happy clients too!
28. februar 2024
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Foundation are always a pleasure to…
Foundation are always a pleasure to deal with, nice and clear communication from the start of the process with a smooth system that makes keying an application a breeze.
Fiona Robertson is a superb help with all of my more specialist cases and always comes back to me in a timely manner.
1. mars 2024
Svar fra Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.