Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

I have used this food delivery a few times. Delivery takes a long time always over an hour sometimes closer to 2 hours so plan accordingly. It would be nice if the delivery person checked the order... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

The app doesn't adequately allow you to customize your order, forcing you to use the comments section, which is often ignored by restaurants. I really hate that you can't earn point any longer and res... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Food arrived in a timely manner. One of the main dishes ended up having a hair in it!! Called foodler almost immediately & still waiting for a refund the next day. I know things happen, but it was pre... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Takeaway
  2. Leverandør av matprodukter

Opplysningene stammer fra ulike eksterne kilder

Foodler believes a restaurant should focus its energy on things that a restaurant does best - which is making a great meal. We also believe that users should be able to find restaurants easily, compare them, and place orders from those restaurants - all in one place. We are dedicated to making both the restaurant and user experiences great. We are constantly adding new features, and hope you'll give us a try.


Kontaktopplysninger

2,5

Under middels

TrustScore 2.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Good food delivered pretty fast

The food was delicious but there was no asparagus in the salad and they called me a few times to get substitutions for our order because they were out of chicken and onion rings. I did give 5 stars because the food was cooked correctly and the portions were huge. We will try them again!

29. juli 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Foodler has excellent customer service …

Foodler has excellent customer service they are attentive to their clients needs and don't add extra fees to delivery like the other food delivering apps. They also use more local restaurants than chain restaurants and help bring awareness to restaurants that without the app that you would not have been aware of. Foodler is great for the customer and they bussiness they serve. Also if a restaurant drops the ball in their service towards the customer, they go above and beyond the call of duty to rectify the situation.

27. juli 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love this app

Love this app. When you don't want to cook in summer it's easy to use. Makes it easy to step out your neighborhood for something different.

27. juli 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Food was great

Food was great, however there was no silverware included, so I had to go in search of some, when you are at a hotel that is a challenge

26. juli 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fast, friendly, reliable

I've been using Foodler for years now to order from a few different places between moves and vacations where I crash with friends and they've had a pretty solid selection everywhere I've been. Many are hits and will fit your palate and budget; few are duds. On top of that their customer service team is reliable, fast, and friendly (but of course, it helps if you don't let any hanger get the best of you and ask nicely in the first place!).

25. juli 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Was Very Upset, But Foodler Made It Right!

I was very upset at the way Foodler support treated me at first, but whoever runs their social media accounts escalated my complaint to a supervisor who was very nice and not only made things right, but the customer service gesture was more than generous! Foodler is back on my favorites list!

25. juli 2017
Anmeldelse skrevet uten oppfordring
Logoen til Foodler

Svar fra Foodler

Hello Echo,

I'm so sorry to hear about your recent experience. Please contact us at support@foodler.com with your account info so that we can reach out to.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Vurdert til 1 av 5 stjerner

Food took almost 2 hours to be …

Food took almost 2 hours to be delivered. It was cold and nasty.
Going to think twice about ordering from Foodler again. Foodler asked for my review to be removed. Foodler believes my issue was with the restaurant and them. Well I believe it had to be both Wagammama and Foodler. Over 2 hours for the food to be delivered and then it was cold. I called the Foodler customer service at the 1.5 hour mark and they did wave the delivery fee, which I appreciated. The fact is the food was 2 hour delivery and it was cold, that's it. Delivery guy was nice and I did tip him since the fee was waved.
Foodler, feel free to have my review removed again.

Best,

Very disappointed

.

25. juli 2017
Anmeldelse skrevet uten oppfordring
Logoen til Foodler

Svar fra Foodler

Hello Greg,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Vurdert til 1 av 5 stjerner

Wrong order and charged the same for …

Wrong order and charged the same for less value of current order and my girlfriend is so mad and extremely disappointed.

24. juli 2017
Anmeldelse skrevet uten oppfordring
Logoen til Foodler

Svar fra Foodler

Hello Tam,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Vurdert til 2 av 5 stjerner

I have tried now about six or more …

I have tried now about six or more places. Every time I ordered I got something that wasn't good, except for only one order. And that order took a $7.00 deliver fee to get here. The last order I got, they sent me the wrong dinner. I ordered Tempura and they sent shrimp that was prepared some other way. Not sure what the dish was actually. But it wasn't what I orderd. So far, I am not very happy with what I am getting from these restaurants. Suzanne G

22. juli 2017
Anmeldelse skrevet uten oppfordring
Logoen til Foodler

Svar fra Foodler

Hello Suzanne,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Vurdert til 5 av 5 stjerner

Awesome app I can find EVERYTHING …

Awesome app I can find EVERYTHING that's open around me at any time of the night or day & order online with ease !! No hassles language barriers or having to explain what I want or give my address 5 x' s before I can even get anywhere!! With the WONDERFUL ADDED BONUS OF DELIVERY COMING 100% FASTER & NEVER having to worry or bother with giving out my credit card!!! There's also the added benefit with 95% of the places on there of allowing cash on delivery as well but, I like being able to just answer the door say thank you & be done with it!! GOOD LET ROCKS!!! Plus you get all the addedbenefits of points & gifts for credits accrued as,well!! LOVE LOVE LOVE FOODLER!!

22. juli 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great company with even greater rewards!

Great company! They have the best selection of restaurants in Boston and tons of other cities. Once you have enough points, you can redeem them for awesome prizes, including FREE T-SHIRTS! FREE UMBRELLAS! FREE COFFEE MUGS! I love Foodler!

22. juli 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I wish I could give these horrible …

I wish I could give these horrible people a 0 star

Their customer service reps are so rude!!!!

21. juli 2017
Logoen til Foodler

Svar fra Foodler

Hello Mimi,

I'm so sorry to hear about your recent experience. Please contact us at support@foodler.com with your account info so that we can reach out to.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Vurdert til 4 av 5 stjerner

Praise be to Wing-It (and foodler!)

Wing-It has the tastiest wings in the Allston neighborhood, no competition.

Foodler is a game changer and beyond easy to use. Although my orders are rarely complicated, I've been pleased with each and every experience thus far.

21. juli 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

They couldn't deliver on time

They couldn't deliver on time. It had been 30 minutes and my order was still at the restaurant getting cold and it was going to be another 30 to 45 minutes. Never order from them!

20. juli 2017
Anmeldelse skrevet uten oppfordring
Logoen til Foodler

Svar fra Foodler

Hello Cheryl Lynn,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv