Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

I have used this food delivery a few times. Delivery takes a long time always over an hour sometimes closer to 2 hours so plan accordingly. It would be nice if the delivery person checked the order... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

The app doesn't adequately allow you to customize your order, forcing you to use the comments section, which is often ignored by restaurants. I really hate that you can't earn point any longer and res... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Food arrived in a timely manner. One of the main dishes ended up having a hair in it!! Called foodler almost immediately & still waiting for a refund the next day. I know things happen, but it was pre... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Takeaway
  2. Leverandør av matprodukter

Opplysningene stammer fra ulike eksterne kilder

Foodler believes a restaurant should focus its energy on things that a restaurant does best - which is making a great meal. We also believe that users should be able to find restaurants easily, compare them, and place orders from those restaurants - all in one place. We are dedicated to making both the restaurant and user experiences great. We are constantly adding new features, and hope you'll give us a try.


Kontaktopplysninger

2,5

Under middels

TrustScore 2.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I "heart" foodler!!

I "heart" foodler!!
I've used foodler for YEARS and can't remember the last time I just ordered food over the phone. Actually, I don't see the point in EVER ordering food over the phone. We love you FOODLER!

25. august 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

drivers keep forgetting deliver drinks

24. august 2017
Anmeldelse skrevet uten oppfordring
Logoen til Foodler

Svar fra Foodler

Hello Zhuoqun,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Vurdert til 1 av 5 stjerner

Terrible

Was in Boston August 19, placed order was charged twice for same exact order and they refused refund. They did two exact orders and I was billed a total of over sixty dollars for only an order I place of Thirty dollars.

23. august 2017
Anmeldelse skrevet uten oppfordring
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Svar fra Foodler

Hello Osorio,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Vurdert til 1 av 5 stjerner

driver was horrible

driver was horrible. When i explained to him how to buzz my condo unit and get in the building his reply was....."you can't come down and get your food?". I told him i had kids sleeping and he really didn't care.

I would like to remove the tip from the order/sale if possible.

22. august 2017
Anmeldelse skrevet uten oppfordring
Logoen til Foodler

Svar fra Foodler

Hello Mike,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Vurdert til 2 av 5 stjerner

My order was delivered on time but the …

My order was delivered on time but the driver forgot my soda. It has been an hour still have not recieved it. This ruined my order

22. august 2017
Anmeldelse skrevet uten oppfordring
Logoen til Foodler

Svar fra Foodler

Hello Ira,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Vurdert til 5 av 5 stjerner

Foodler is the best food service out …

Foodler is the best food service out there. I had used grubhub before finding Foodler and after that had tried a few other services because of the promotions. However, even after the promotions, I found that foodler was the easiest and most user friendly. Plus their points seem to rack up faster than others! More food! :~)

20. august 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Ignored "special instructions".

Order was late. The restaurant did not follow or honor my "special instructions". Why bother asking if the restaurant ignores. Nothing worse than sushi rolls with so little wasabi, you can't finish your dinner! Disappointing!

20. august 2017
Anmeldelse skrevet uten oppfordring
Logoen til Foodler

Svar fra Foodler

Hello Leslie,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Vurdert til 1 av 5 stjerner

It was an extremely horrible …

It was an extremely horrible experience. They delivered the food but they gave it to a neighbor. It's exchanging to many hands for me to eat. Church's Chicken have decided not except responsibilities for this behavior. I do not recommend this establishment (Church's Chicken) or deliver Service. Thanks for the opportunity to express my concern!!!!

19. august 2017
Anmeldelse skrevet uten oppfordring
Logoen til Foodler

Svar fra Foodler

Hello Reginald,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Vurdert til 1 av 5 stjerner

Terrible Customer Services

I paced my order at 5:40pm. From our apartment window we saw what looked like a possible delivery person try to dial in via our intercom, which is an extra feature for some units and not ours. This is why I leave special instructions to call my phone and that we'll be right down. This has worked for multiple food delivery services. Foodler had given us an estimated time of 6:40pm and so we decided to wait until then to call since it may have been possible the delivery person was delivering a different order. At 6:40pm I called and was told that they were waiting for their driver to return before sending out the order. At 7:3opm I called again asking for an update. The woman on the phone told me that they delivery person had tried to call but it was the wrong phone number. I tried to explain that I was currently looking at my receipt which was showing the correct number and she cut me off stating again that it was due to the wrong number that I had entered. She literally made a statement saying that it was my fault ("due to your error"). I tried to explain and question what we had seen with the delivery person attempting to dial the intercom and again was cut off with her asking "do you want your food or not?". Since I had already paid by card I stated that I would like the food. She stated she was trying to help me and at this point I began to show my frustration and stated that she needed to do so without cutting off customers and without using an attitude. She then stated that she was "answering [me] how I was coming at her". I've worked in customer service and I don't care HOW upset the customer is you never 1) put blame onto them and 2) NEVER talk to them like that! We did not give them a tip and I'm calling corporate.

18. august 2017
Anmeldelse skrevet uten oppfordring
Logoen til Foodler

Svar fra Foodler

Hello Cassandra,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Vurdert til 2 av 5 stjerner

Food wasn't as good as usual

Food wasn't as good as usual. Plus we had a mistake with our order and they were very rude! Not helpful at all.

18. august 2017
Anmeldelse skrevet uten oppfordring
Logoen til Foodler

Svar fra Foodler

Hello Stacy,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv