Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

I have used this food delivery a few times. Delivery takes a long time always over an hour sometimes closer to 2 hours so plan accordingly. It would be nice if the delivery person checked the order... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

The app doesn't adequately allow you to customize your order, forcing you to use the comments section, which is often ignored by restaurants. I really hate that you can't earn point any longer and res... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Food arrived in a timely manner. One of the main dishes ended up having a hair in it!! Called foodler almost immediately & still waiting for a refund the next day. I know things happen, but it was pre... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Takeaway
  2. Leverandør av matprodukter

Opplysningene stammer fra ulike eksterne kilder

Foodler believes a restaurant should focus its energy on things that a restaurant does best - which is making a great meal. We also believe that users should be able to find restaurants easily, compare them, and place orders from those restaurants - all in one place. We are dedicated to making both the restaurant and user experiences great. We are constantly adding new features, and hope you'll give us a try.


Kontaktopplysninger

2,5

Under middels

TrustScore 2.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Highly Recommend

Very good calzones. Fries were soggy by the time we got them. Loved the zucchini sticks! Generous portions. Will definitely order again.

7. juli 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Easy to Use & Responsive Customer Service

The application is so easy to use. They tend to have a good selection of restaurants no matter where I am located. The prices for service fees and delivery fees beat similar food delivery applications. Also, when I've had a rare issue with an order, their customer support has been responsive and resolved my issues to my satisfaction if not exceeding.

7. juli 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Discounts on Food Delivery!!!

Great service and on time delivery from great restaurants, plus every time you order, you earn points towards discounts on future orders, which is great if you order delivery a lot. I have chronic fatigue, so I use this service frequently, and it helps me save money on food delivery.

6. juli 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Bad service. No one is accountable.

We ordered the food at 5:30 and it didn't arrive until 8:00. Two phone calls didn't help. Both times I was told that the food was already out for delivery and the restaurant didn't know when the food would arrive. I can't tell if the restaurant or the delivery or Foodler was the problem. But in any case I am never using Foodler again. The way it is set up nobody accepts responsibility for this unacceptable service.

7/29 update: I did a call from the restaurant promising to credit me in full. Checked my card a few days ago and I still see a Foodler charge for the full amount. I sent an email direct to Foodler yesterday asking them to get this fixed. No response.

8/3 update: Finally got the refund from Foodler from the problem a month ago. Still haven't decided if I'll ever go back. But they did fix things after this posting and emails.

6. juli 2017
Anmeldelse skrevet uten oppfordring
Logoen til Foodler

Svar fra Foodler

Hello Doug,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Vurdert til 1 av 5 stjerner

Delivery took over two hours and the …

Delivery took over two hours and the food arrived cold.

4. juli 2017
Anmeldelse skrevet uten oppfordring
Logoen til Foodler

Svar fra Foodler

Hello Jackson,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Vurdert til 4 av 5 stjerner

All complaints matter

In general, I like Foodler - I find it incredibly convenient and I enjoy the rewards. I did not give the 5th star, however, because I did recently file a complaint with them that I received a template response to and did not feel I was taken seriously or valued as a customer at that time.

2. juli 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The Wok - Delivery Experts!

The Wok is perfectly adapted to create orders for delivery. I've ordered from them just a very few times but they've already come to know my preferences without my even having to tell them. Today for example I was not feeling very well and forgot to specify steamed rice as opposed to fried. Well I called to fix that but they had already done so remembering that I always did order steamed rice. The Foodler app is generally pretty good too and is easy to use. One thing I like the most is that you can easily order even before the restaurant of your choice is even open.

1. juli 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Loved ordering from foodler until they …

Loved ordering from foodler until they put a block on my account thats been on there for a whole year without a reason why. Then when I called customer support to fix my account they gave me the number to billing department thats always unavailable and never returns calls or voicemails. I have called billing department 10 times today it has said billing department unavailable please leave a message. Which is crazy why would a billing department be unavailable.. And I still dont understand why my account has a block on it for a whole year haven't been able to order since March of 2016.

29. juni 2017
Anmeldelse skrevet uten oppfordring
Logoen til Foodler

Svar fra Foodler

Hello Maya,

I'm so sorry to hear about your recent experience. Please contact our support team at support@foodler.com so we can better help with this issue. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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