Follow Alice Anmeldelser 365

TrustScore 5 av 5

5,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

From the initial stages to the finish, everything was well organised. Puru is very responsive to communication and every concern I had was addressed. Special shout out to Sonam who goes out of his... Vis mer

Vurdert til 5 av 5 stjerner

My family and I used Follow Alice for a trip to Peru. They were organized, professional, and accomodating throughout the whole trip. Booking them for such a logistically demanding tour was defin... Vis mer

Vurdert til 5 av 5 stjerner

Not the cheapest way to hike but excellent "end to end" service for those that want that.I have done EBC (no guides) and now Mardi Himal (I am older) (Follow Alice).Excellent guiding service. Main wea... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We did an Everest Base Camp track in March. They organized the trip end-to-end: airport picks up, accommodation throughout the trek, guide and porter, introduction session. Everything was top no... Vis mer

Informasjon om virksomheten

  1. Turoperatør
  2. Reisebyrå

Om Follow Alice

Skrevet av virksomheten



Follow Alice was born on Mount Kilimanjaro. During their trip to the roof of Africa, Swiss childhood friends Reto and Daniel met Chris from Tanzania. Together the three developed a daring and exciting plan: build a modern boutique travel company sustainably run by travellers, for travellers.



Today our portfolio of small-group adventures also includes hiking to see rare mountain gorillas in the dense jungle of Uganda and trekking through the mighty Himalayas to reach Everest Base Camp, among others.

Each of these beautiful, bucket-list trips are managed by a dedicated trip manager as well as an experienced Follow Alice local leader on the ground. In this way our clients are looked after at every step of the journey, including the planning phase. And you can know that you will be kept entirely safe in the host country. This allows you to focus your energies on conquering actual mountains, not those made of travel admin!

Clients can choose between scheduled departures, where you’ll be placed in a small group with fellow adventure-loving souls, and bespoke itineraries, where you can tailor-make a trip according to your interests and passions.

A blend of international experience and local expertise works to make Follow Alice both a cutting-edge company while also ensuring it engages in sustainable tourism. For instance, Follow Alice is the first adventure travel company to allow clients to pay for trips with cryptocurrency! In terms of sustainability, 70% of each trip price remains in the local economy, which is very important. We’re also committed to being fair employers and doing our best to protect the precious environments that make up our destinations.



Every single Follow Alice trip is meticulously designed and organised to give you a seamless and once-in-a-lifetime experience! 🌍


Visit our website book your adventure now

Kontaktopplysninger

5,0

Enestående

TrustScore 5 av 5

365 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

A lesser team would have crumbled.

The FollowAlice team did everything possible to get me and my son to the summit. My son was low maintenance and crucial to my success. I was not feeling well when I landed in Tanzania and did not improve. I was tired, dehydrated, had breathing issues etc and was ready to quit by the third day. The FollowAlice team helped me with my backpack, steadying me over tough terrain and generally giving me extra care and a push. They did that level of care for two others in the party (out of 10 climbers) Eight of 10 made it to the summit. The guides were heroic. I also can not say enough positive about the porters. They glided effortlessly up and down the mountain with heavy loads and were always in place with equipment before we arrived at the next campsite.

9. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til Follow Alice

Svar fra Follow Alice

Hello Michael :)

Thank you for all the kind words and congratulations on your summit!

We immensely value the porters' crucial role. We literally couldn't make all this happen without them!

Hopefully, we'll see you again for another adventure soon!

Take care and all the best from the entire Follow Alice team! 😎💚

Vurdert til 5 av 5 stjerner

Follow Alice made my trip to Tanzani Amazing

Follow Alice made my trip to Tanzania unbelievable. Their organization, accommodations and guides were amazing. This organization is both responsible and youthful and bring a lot of energy and helpful information - making what could be a daunting challenge into a fun endeavor. I couldn’t recommend Tanzania with Follow Alice More!

13. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til Follow Alice

Svar fra Follow Alice

Hello Brad :)

We are so happy to hear that you had an unbelievable experience in Tanzania. We had so much fun organising your trip!

Thank you for all the kind words. Hopefully, we'll see you again for another adventure soon!

Take care and all the best from the Follow Alice team! 😎💚

Vurdert til 5 av 5 stjerner

KILIMANJARO, ROOF OF AFRICA AND SAFARI

Fantastic experience that I will never forget. I visited magnificent places and breathtaking views. I'm happy to have done this with Follow Alice, a team of very well trained, kind and helpful people. if I return to Tanzania it will be with Follow Alice again

24. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til Follow Alice

Svar fra Follow Alice

Hello Massimo :)

Thanks so much for the kind words!
It really means a lot. Very happy to hear you had an experience that you'll never forget.

Hopefully, we have the pleasure of hosting you for another adventure soon :)

All the best from the entire Follow Alice team 😊💪

Vurdert til 5 av 5 stjerner

Top of the World. Almost.

One of thr best experiences of my life. Follow Alice was amazing, true professionals. Met some wonderful people who are now friends and saw sights that I am blessed to have seen. You won't regret doing this.

23. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til Follow Alice

Svar fra Follow Alice

Hello Adrian :)

Thank you for your kind words. We are happy to hear you had such a powerful experience.
It was our pleasure to host you on this adventure, which will definitely remain an ever lasting memory for everyone.

Take care and hope to see you again soon!

All the best from the entire Follow Alice team 😊💪

Vurdert til 5 av 5 stjerner

5/5 Jérémie Canada 🇨🇦

I Would definately recommend this tour Operator.

First of all, their social média (especially YouTube vidéo) is awesome and answers at least 95% of your questions.

Then, the pré-departure service is also incredible. Tash and Tine will do all they can to accomodate every of your needs and answers every of your questions. I love and need to be EXTREMELY prepared before going to a trip and they will make you a full absent complete scedule in few time. You can also add, modify or remove anything you need in the Same day. The pré-departure meeting is very complete and usefull. You really feel 100% ready and know exactly what to expect and the gear you need. I appreciated that there was no hidden fee. You knew exactly how much you paid and how much you should tip the porters.

The Lindrin lodge accomodation was way better than we expected. Very clean, excellent staff and excellent food. We even have been able to book a unplannified trip to Chemka Hotsprings in FIVE MINUTES!!! Would recommand this place to anyone going near Moshi.

Then, the best part of the trip for sure was the crew on site. Everything was perfectly organised and nothing was left to the destiny. They are true professionals in every aspect of the climb and they all are real professionals that made everything in their power to make sure that everyone go up safely. They were very serious about safety, while being very Nice and cool when needed. I can even say that I made friends whitin the crew and will remember them forever.

To conclude, the main reason I would recommand them is how their employees talked about the company and how they were treated. Be advised, be ready to see other cheap tour operators giving very bad conditions to their porters (no boots, no food, no water). However, we found that our crew had better conditions and they all told us that they were very well treated compared to other crew Operator and they all told us that FollowAlice is known to treated respecfully every employee and give them the best conditions.

16. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til Follow Alice

Svar fra Follow Alice

Hello Jeremie :)

We are so happy to hear that you had an incredible experience in Tanzania.

Thank you for your lovely review! We had a great time organising your trip!

We immensely value the porters' crucial role. We literally couldn't make all this happen without them!

We'll see you again for another adventure soon!

Take care and all the best from Tine, Tash, and everyone else from the Follow Alice team! 😎💚

Vurdert til 5 av 5 stjerner

Follow Alice For The Best Kilimanjaro Experience

Just completed the Kilimanjaro trek with Follow Alice. I decided on the 8 day Lemosho route after much research and the Youtube videos helped. The company were brilliant from start to finish. A very thorough briefing with Chris was had at the Lindrin Lodge in Moshi the day before setting out. We met the lead guides the following morning and they were good humoured which was to be the way they were throughout the next 8 days. We never realised that there was a team of 49 for our group of 12! So averaging 4 per person including a personal porter who carried all our gear to the next camps. I must say that for me these amazing men and women were the hidden stars of the show. Leaving after we’d begun our trek they’d be racing past us within minutes, sometimes running with our duffel bags and their own equipment balanced on their heads. The other porters soon followed with chairs, gas canisters, portable toilets,food;in fact everything we’d need. I can’t express my admiration for this amazing army of workers.
The guides with Follow Alice we’re always chatty, helpful and informative, often stopping to explain the history of the porters and the flora and fauna of each region.
What I found refreshing was the treatment of the porters by Follow Alice. It was apparent from witnessing some porters from low budget companies have their porters wear poor training shoes some with their toes protruding! We never saw this with FA porters yet we still donated boots and equipment which we felt was thoroughly deserved.
The guides ensured that all of us successfully climbed to Uhuru peak and if it wasn’t for their encouragement I doubt if i’d had made it. I can’t praise them highly enough.
I would always recommend Follow Alice not only for the fabulous service but the ethical way they treat their staff. The porters themselves said how much they like working for the company which was the highest praise!
The highlight for most of us was the Baranco Wall which was an exercise in climbing and a real adventure- we loved it!
If you want to challenge yourself with the hardest thing you’ll probably do then Follow Alice to Kilimanjaro!

14. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til Follow Alice

Svar fra Follow Alice

Hello Eddie :)

We are so happy to hear that you had a fabulous experience in Tanzania, and that you connected with the crew.
We immensely value the porters' crucial role. We literally couldn't make all this happen without them!

Thank you for all the kind words. We'll see you again for another adventure soon!

Take care and all the best from Tine, Chris, and everyone else from the Follow Alice team! 😎💚

Vurdert til 5 av 5 stjerner

Our two week trip through Uganda with…

Our two week trip through Uganda with Follow Alice was excellent. Thanks to Michael and the FA team for end to end leadership. They also set up an extension to the Maasai Mara. The lodges were good, and some were amazingly great. While some of the accommodations were…interesting, overall the difficulties were minor and did not affect the overall experience. THANK YOU Simon, our guide and new friend in Uganda. We had a fantastic mix of wildlife and local Ugandan life.
Larry

14. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til Follow Alice

Svar fra Follow Alice

Hi Larry :)

Thanks so much for your review!

We are really glad to hear you had an excellent experience in Uganda!
We had such a great time organising this trip for you, and your feedback puts a huge smile on our faces and keeps us motivated!

We are looking forward to many more adventures ahead.

See you soon :)

Follow Alice Team

Vurdert til 5 av 5 stjerner

10/10 experience - our guide Simon was the best!

We were absolutely blown away with Simon, our guide in Uganda, and the Follow Alice Team. From the moment we booked, the team were communicating with us, making sure everything was planned and prepared for us. We had the most incredible week in Uganda, and were impressed with the quality of the food, accommodation and most of all our lovely guide Simon. A 10/10 experience which I’d recommend to anyone thinking about exploring the Pearl of Africa!

12. juni 2023
Logoen til Follow Alice

Svar fra Follow Alice

Hello Emily,
Thank you very much for your kind review, we are really glad to hear you had a 10/10 experience in Uganda! 😊

Hopefully, see you soon on the next adventure.

All the best from Simon, Michael and the entire Follow Alice team

Vurdert til 5 av 5 stjerner

The perfect Agency for Trecking

I book with follow Alice , Micheal handle my request a long my booking , very professional.
What he said during the communication, the Sherpa and the team delivered beyond expectations. The entire treck was a memorizing moment . They really care of us , small groupe always checking on us . Everything went smooth , all of us went to EBC .
Follow Alice is the agency you really want to have on ur side , when u are in the middle of nowhere. I never feel unsecured .
All the tea house were very well select .
10/10 no doubt , go for Follow Alice

19. mai 2023
Logoen til Follow Alice

Svar fra Follow Alice

Namaste Jerome!

Thank you for your lovely review and for entrusting us with your once-in-a-lifetime adventure. The team are overjoyed to hear that you had a 10/10 experience and are ready to welcome you back any time ;)

See you soon!

From the entire Follow Alice team :)

Vurdert til 5 av 5 stjerner

The Everest hike was priceless

The Everest hike was priceless, the work by Sonam, our main guide, and Dawa, my personal Sherpa, highlights. The hike needed one more day, though, to internalize the time “at the top” near the base camp ….

21. mai 2023
Logoen til Follow Alice

Svar fra Follow Alice

Namaste John!

We had such a great time organising this trip for you and it puts big smiles on our faces to hear that your hike was priceless. We hope to see you again soon on one of our many adventures!

All the best, Sonam & the entire Follow Alice Team ❤️

Vurdert til 5 av 5 stjerner

Once in a lifetime experience! Thank you!!

I did the Follow Alice Mount Everest Trek with the Helicopter Ride and couldn’t recommend this trip more! I felt at ease with their travel preparation- from airport logistics to gear rentals. During the trip I found comfort with the excellent and experienced local guides who made sure everything was taken care of- from water to lodging to O2 checks. They made sure we were safe, comfortable, and having a great time.

I would recommend this trip for anyone seeking an unforgettable journey!

19. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Follow Alice

Svar fra Follow Alice

Thank you, Alexandra,

We are really glad to hear that you had an unforgettable experience with us.
It really makes us so happy to hear that!

We hope to see you again soon on one of our many adventures!

All the best from the Follow Alice team ❤️

Vurdert til 5 av 5 stjerner

mt Kilimanjaro and Everest base camp

I’ve hiked to mt Kilimanjaro and Everest Base camp with FollowAlice and both times the experience was really great! I really loved that everything was organised so well and the team was super hospitable and took care of us on all stages. I would definitely recommend to do these experiences with FollowAlice, you will not regret and have the best time!

23. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Follow Alice

Svar fra Follow Alice

Hey Elina :)

Thank you for your review!

We had such a great time organising and planning your trips, and your feedback puts a huge smile on our faces and keeps us motivated!

We are looking forward to many more adventures ahead.

See you soon :)

The Follow Alice Team

Vurdert til 5 av 5 stjerner

I would highly recommend Follow Alice and guide Joseph Chiwa!

I would highly recommend Follow Alice to anyone looking to have a well planned, organised trip! We used follow alice for our trip to Uganda for Gorilla trekking. Our guide Joseph Chiwa was so understanding, patient and welcoming! He was so knowledgeable and went above and beyond for us. I would recommend him to anyone looking for a trip in Uganda!

24. juni 2023
Anmeldelse skrevet uten oppfordring
Logoen til Follow Alice

Svar fra Follow Alice

Hey Shivani :)

Thank you for your kind words!

We had such a great time organising and planning this trip for you, and your feedback puts a huge smile on our faces and keeps us motivated!

We are looking forward to many more adventures ahead.

See you soon :)

Joseph, and Follow Alice Team

Vurdert til 5 av 5 stjerner

Kilimanjaro hike success for 64 year old

The guides, Florence, Ah-hee, and Trever were excellent and professional. Not only that but friendly and courteous. FLORENCE personally coached and encouraged me from stella point to uhuru peak and helped me achieve my lifetime dream. I will never forget that. I thank and credit them with helping me succeed in the greatest adventure of my lifetime. Also, the porters,cooks ,and the rest of the support team deserve a big thank you from me for being so helpful and understanding. Great Job , all of you.

2. mars 2023
Anmeldelse skrevet uten oppfordring
Logoen til Follow Alice

Svar fra Follow Alice

Hello Dan,

Thank you so much for the thoughtful review, we are really happy that you had an amazing experience with us, and well done for summiting!

It was an absolute pleasure to host you and organise your adventure.

Hope to see you again on another adventure in the future 😊
Take care and hope to see you again soon!

All the best from Florence, Ah-hee, Trever, Chris, and the entire Follow Alice team 😊💪

Vurdert til 5 av 5 stjerner

FIRE BABY

I took a 8 day Lemosho route Kilimanjaro hike in early March. Follow Alice, Robert (or Bobu) and the entire crew were excellent in keeping morale high and uniting our group as one. As a result despite our varying levels of experience all 10 members of our group summitted. The team never lost faith in my ability to complete the climb at any point and gave me every opportunity to safely finish. The Lodge was a great accommodation and the crew was professional, humorous, and uplifting throughout.

28. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til Follow Alice

Svar fra Follow Alice

Hello Ashwath :)

Thank you very much for your kind review.
We are delighted to hear you had an excellent experience in Tanzania, and well done for summiting!

Hopefully, see you soon on the next adventure.

All the best from Bobu, Chris, and the entire Follow Alice team 😊💪

Vurdert til 5 av 5 stjerner

7 days Lemosho route

I hiked the 7 days Lemosho route with Follow Alice in february 2023. I was really impressed with them, from the start everything was very professional. In the planning phase they kept me well informed and answered emails quickly, before the trip they send you all the information you need for the travels including detailed packing list for the mountain which was really helpful. On the hike itself everything was incredible well organized, we had private toilets for the group, there are warm meals in the mornings and in the evenings and then you get a big packed lunch for the hike. The guides are professional and make sure everybody are safe and well on the hike. In conclusion I don't think I could have asked for a better company for this hike and I will recommend Follow Alice to anyone planning to climb Kilimanjaro.

10. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til Follow Alice

Svar fra Follow Alice

Hey Andrés,

Thanks so much for the kind words! Very happy to hear you were really impressed with all aspects of your trip.

Hopefully, we have the pleasure of hosting you for another adventure soon :)

All the best, Chris, and the entire Follow Alice team

Vurdert til 5 av 5 stjerner

9-day Best of Uganda was the best!

My husband and I chose Follow Alice's 9-day trip, Best of Uganda, for the variety: safaris through the savannah, hikes to see the Crater lakes, the mountain gorillas in the Bwindi Impenetrable Forest, the chimpanzees in Kibale National Park and Lake Bunyonyi in a dugout canoe. Everything was very well organized and we were sent not only an itinerary but a packing list and important information. The trip was everything they said it would be, everything we expected - and more. Our flights to Uganda were rescheduled and we ended up landing in Entebbe at 3:30 a.m. instead of 11:15 p.m. We let them know as they were picking us up. They sympathized and said don't worry we will be there for 3:30 a.m. Our guide was there waiting with a smile. For the next 9 days he made sure everything went smoothly and we were happy. We learned a lot from him about the wildlife and birds, the environments and the culture. The guides in the National Parks were also very knowledgeable and enjoyed sharing their knowledge. Uganda is truly a beautiful country with lots to see and explore. Crater lakes, zebras, giraffes, antelope, water bucks, impalas, lions, leopards, baboons, monkeys, gorillas, chimpanzees and more. All of our accommodations were exceptional, beautiful views, good service, clean and comfortable with all amenities but our favourite was Mihingo Lodge. Built to impact the environment as little as possible, it was absolutely beautiful. Solar-powered luxury in a natural setting. Imagine going out of your cabin in the morning and seeing baboons going by or impalas crossing your path when you head to the dining room. And the staff!! Truly warm and friendly, excellent service. Tea or coffee delivered to your cabin in the morning before you head down for breakfast. We have great experiences and people to remember. Nothing at all negative to say. I highly recommend Follow Alice and the 9-day Best of Uganda tour.

4. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til Follow Alice

Svar fra Follow Alice

Hey :)

Thank you for your kind words, Joyce!

We are really glad to hear you had an amazing experience in Uganda!
We had such a great time organising this trip for you, and your feedback puts a huge smile on our faces and keeps us motivated!

We are looking forward to many more adventures ahead.

See you soon :)

Follow Alice Team

Vurdert til 5 av 5 stjerner

5 stars for Follow Alice!

We hiked up Kilimanjaro in February. We took the lemosho route and stayed the lindrin lodge before and after the hike. The overall experience has been amazing. Our head guide was William Bwenje and our assistant guide was Msafiri. The guides were amazingly well versed in the terrain and conditions of the mountain. They helped navigate and motivate us throughout. William would check in with us every step of the way and made sure we were acclimatising well. On the final summit day the guides were instrumental in ensuring that we succeeded in reaching the summit.

The gear, tents and equipment were excellent and well maintained by the team. Follow Alice has great attention to detail and they ensured we didn’t face any hassles along the way. Even in the worst weather conditions they made sure we were comfortable and dry.

The food on the entire hike was key to keeping our strength up. They cooked up some amazing soups, French toast and pastas and stews.

Overall 5/5 for team Follow Alice.

23. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til Follow Alice

Svar fra Follow Alice

Hello Anirudh,

Thanks so much for the thoughtful review, we are really happy that you had an amazing experience with us.

It was an absolute pleasure to host you and organise your adventure.

Hope to see you again on another adventure in the future 😊
Take care and hope to see you again soon!

All the best from William, Chris, and the entire Follow Alice team 😊💪

Vurdert til 5 av 5 stjerner

Best tour operator + Kili crew

My husband and I climbed Mt. Kilimanjaro via the 8-day Lemosho route with Follow Alice in February 2023 and had an amazing experience. We chose Follow Alice because it seemed to be a company that treated its employees well, was priced reasonably, and we really liked that it was co-founded by a former Kili guide! The whole process from initial enquiry to the end of the trip was totally seamless and everyone we interacted with from the admin side was super nice. As for our actual experience on the mountain, the crew was absolutely superb. We were a group of 4 with a crew of 21. James and Alex were our guides and we could tell they were always keeping a super close eye on how we were doing and genuinely cared about our safety and success on the mountain. James in particular also had a wealth of knowledge about the history of the mountain, the vegetation, and Tanzanian/East African history, and we really loved learning from him. The porters also took amazing care of us and their superhuman strength was truly inspiring! I would be remiss if I didn't also highlight one of our helping porters, Rama, who was just the kindest person and really made us all feel like family. All 4 of us ended up making it to the summit and enjoying the most breathtaking views along the way. I cannot recommend Follow Alice highly enough and also really recommend the Lemosho route -great views and great acclimatization! When we came back we had one extra day, and Chris was kind enough to help us book a coffee/waterfall tour totally last-minute. If you love coffee and have a half day to spare, this is a can't-miss stop.

17. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til Follow Alice

Svar fra Follow Alice

Hello Lusha :)

Congratulations on your summit!

We are so happy to hear that you had an amazing experience in Tanzania, and that you connected with the crew.

Thank you for all the kind words. We'll see you again for another adventure soon!

Take care and all the best, from James, Alex, Rama, Chris, and everyone else from the Follow Alice team! 😎💚

Vurdert til 5 av 5 stjerner

James is an professional highly skilled…

James is an professional highly skilled Mountain Guide who is constantly evaluating the terrain, weather and the client hikers to ensure everyone has an optimal experience. Highly recommend James to everyone!

16. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til Follow Alice

Svar fra Follow Alice

Hello James,

Thanks so much for the thoughtful review; we are really happy to hear that you appreciated James's skills.

It was an absolute pleasure to host you and organise your adventure.

Take care and hope to see you again on another adventure in the future 😊

All the best from James, and the entire Follow Alice team 😊💪

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv