I had avoided this assessment for a few years for fear of being all in my head and all those things RSD does. Cherelle Johnson was my assessor, and I am truly grateful for her empathy and prof... Vis mer
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This company has been absolutely amazing from beginning to end. If you’re looking for an ADHD assessment, I would highly recommend getting in touch with them. In my opinion, they are one of the be... Vis mer
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The consultation took a bit of set up on my side as I had to arrange for my medical records from my GP beforehand but the consultation itself went well. Waiting on the next steps now so cannot review... Vis mer
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The person assessing me (Kate I think) was so personable and made me feel completely at ease so I could express myself fully. I felt quite anxious and overwhelmed but Kate reassured me throughout t... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Focused is a specialised ADHD clinic offering video assessments for just £289, as well as diagnoses and ongoing support. Our qualified practitioners are licensed in the UK and, if you are diagnosed with ADHD, they can help you find the care and treatment you need. It all starts with an online pre-assessment. Complete a questionnaire to see if a consultation is right for you, and nominate a family member or friend who knows you well to answer a short survey about your symptoms and developmental history. If our clinician thinks a consultation is suitable for you, you'll be invited to book a 2 hour slot for a video call with them. And if a consultation isn't right for you? We'll refund your £289 fee. During your video consultation, our clinician will ask you some questions about your symptoms and everyday life, and most of the time you'll get a decision on your diagnosis by the end of the appointment. From there, our clinician will go through any treatment or therapy they think might help you, and you'll have the option get ongoing care with us each month. When you start a treatment plan, we'll also check in with you regularly to see how things are going, and you'll get access to our clinicians to ask them any questions you need to.
Kontaktopplysninger
Storbritannia
- focused.clinic
4,7
Enestående
228 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 78 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
With a long waiting list on the NHS…
With a long waiting list on the NHS this company books you in fast. Fantastic caring people doing your assessment. 10/10 A* star company
1. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Focused
Thank you so much for your wonderful feedback and for taking the time to share your experience.
We are delighted to hear that you found our service quick, caring, and professional, and that you felt well supported throughout your assessment. Providing an accessible and compassionate service is extremely important to us.
Thank you for choosing Focused and for your fantastic 10/10 recommendation. Your kind words mean a great deal to our entire team and are greatly appreciated.
The assessor made me feel really at ease …
The assessor made me feel really comfortable. At no point did I feel rushed or pressured to answer questions.
Highly recommend
11. august 2026
Svar fra Focused
Thank you very much for taking the time to share your kind feedback.
We are delighted to hear that you felt comfortable and at ease throughout your assessment. It is particularly encouraging to know that you never felt rushed or pressured, as we believe it is important for every patient to have the time and space to feel comfortable when discussing their experiences.
Thank you for choosing Focused.
Your feedback is greatly appreciated and means a lot to our team.
Very patient and professional during my…
Very patient and professional during my assessment and the follow up care is brilliant. Would highly recommend 👌
28. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Focused
Thank you very much for your kind and generous feedback.
We are delighted to hear that you found your assessment to be patient and professional, and that you have been pleased with the follow-up care you have received. Providing our patients with a supportive, professional, and high-quality service throughout their journey is extremely important to us.
We truly appreciate you taking the time to share your experience and for recommending Focused. Your feedback means a great deal to our team.
Very accessible
Very accessible. Quick appointment times. Very thorough assessment with an incredible practitioner. Speed of turnaround great. Much more affordable than others.
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Focused
Thank you very much for your kind feedback.
We are delighted to hear that you had such a positive experience with our service. Providing a professional, supportive, and accessible experience for our patients is extremely important to us, and it is always wonderful to hear that we have met your expectations.
Thank you for choosing Focused and for taking the time to share your experience with us. Your feedback is greatly appreciated and means a great deal to our team.
No one joined!!!
Joined approx 10 minutes before the appointment. got lots of reminders and notifications about the appointment via email and text. at 5pm no one joined. tried the chat....no answer, tried their socials....no answer, tried email....no answer.
Very poor experience. At time of writing been in the lobby for nearly 45 minutes. No excuse for poor customer service.
9. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Focused
Thank you for taking the time to provide your feedback.
We are sorry to hear about the disruption caused by the changes to your appointment. We fully appreciate that having an appointment rescheduled can be frustrating and inconvenient, particularly when you have already made arrangements around the original appointment time.
While we always aim to ensure appointments take place as scheduled, there may be occasions when unforeseen circumstances require us to make changes. When this happens, we endeavour to notify patients as soon as possible and provide a suitable alternative appointment.
We sincerely apologise for any inconvenience, frustration, or disruption this may have caused.
I had consultation booked and paid for…
I had consultation booked and paid for on the 16/08 but received a message advising some earlier slots were available so me being me I rebooked the same day today 08/08 so that I could get some answers. Signed in 10 mins before 1400 start time and nothing, nobody host in the meeting. I'm now sat here at 1529 wondering if I've done something wrong and full of disappointment.
8. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Focused
Thank you for taking the time to share your feedback with us.
We are sorry to hear about the disruption caused by the changes to your appointment. We fully appreciate that this can be inconvenient and frustrating, particularly when you have already made arrangements around the original appointment time.
While we always aim to provide appointments as scheduled, there may be occasions when unforeseen circumstances require changes to be made.
I’m pleased to see that our Customer Service Team has been able to resolve this for you and arrange an alternative appointment.
Once again, please accept our sincere apologies for any inconvenience or frustration caused, and thank you for your patience and understanding.
★☆☆☆☆
★☆☆☆☆
I do not recommend this platform.
If you’re going through menopause, be prepared for almost all of your symptoms to be blamed on menopause even if you were diagnosed with ADHD long before it started. In my case, I was diagnosed with ADHD at the age of 25 but that was largely dismissed during the assessment.
I was left with the impression that they were looking for any explanation other than ADHD. Very disappointing. I cannot recommend this platform.
I have now decided to continue my assessment at a SPECIALIST ADHD clinic. I have already been diagnosed with ADHD there, and I will be starting medication soon.
My advice: don’t choose a clinic just because it’s cheaper. Otherwise, you’ll simply end up paying twice.
Scam 🙂
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Focused
Thank you for taking the time to share your feedback. We are sorry to hear that you were disappointed with the outcome of your assessment and that your experience did not meet your expectations.
We appreciate that receiving an outcome you were not expecting can be upsetting.
As this is a public forum, we are unable to discuss the specifics of any individual's assessment or personal medical information. However, we can assure you that our clinicians follow recognised clinical guidelines and make decisions based on a thorough assessment of each person's circumstances.
We genuinely wish you all the best with your ongoing care and hope you receive the support and treatment that is right for you.
I have nothing but good things to say…
I have nothing but good things to say about this company. My assessment was professional, epathetic and enlightening. My assessor was so kind and dealt really well with my at times tearful and difficult responses. There were lots of indepth questions around my childhood as well as my life now. I know these type of companies get a kicking from some online but I would definitely recommend especially if approaching your GP is too difficult which it was for me. There was no push to medication but I said I was interested in talking further about this, this will be done at a later date by the prescribing team. My assessment lasted nearly three hours and I was made to feel like we had all the time in the world.
29. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Focused
Thank you so much for taking the time to share your experience.
We're delighted to hear that you felt supported, listened to, and never rushed throughout your assessment. We know that talking about personal experiences can be difficult, so it's wonderful to hear that your assessor helped you feel comfortable and at ease.
We're also pleased that you felt well informed about your options, with no pressure around medication, and that you left your assessment feeling reassured about the next steps.
Thank you for choosing Focused and for your recommendation. We wish you all the very best as you continue your journey.
Theresa was so friendly and…
Theresa was so friendly and understanding, we laughed a lot and she was sympathetic when I cried. She was very non judgemental as well. It was emotional and exhausting but would recommend.
21. juli 2026
Svar fra Focused
Thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your experience with us.
It means a great deal to know that we've made a positive difference. Your words are incredibly encouraging and remind us why we're so passionate about supporting our patients every day. We take great pride in the care, compassion and expertise of our assessors, and in the trusting relationships they build with the people they support.
Thank you for choosing Focused and for allowing us to be part of your journey.
Really impressed with the service for amount it costs!
I felt the process was straight forward and user friendly. The "face to face" was a personable and very professional experience, with the full two hours being utilised to gather all the information needed. I just hope the written report is useful and helps me move forward with my diagnosis. Not sure yet if to trial medication, so will see about that in the future (so can't comment on that aspect). Would definitely recommend.
20. juli 2026
Svar fra Focused
Thank you so much for your wonderful feedback.
We truly appreciate you taking the time to share your experience with us.
At Focused, we are committed to delivering the highest standard of care, and hearing that we have made a positive difference means a great deal to our team. Your kind words serve as a real encouragement and reinforce why we do what we do every day.
Thank you for choosing Focused and for taking the time to share your experience.
My assessor was lovely and so helpful…
My assessor was lovely and so helpful with everything!
20. juli 2026
Svar fra Focused
Thank you so much for your kind feedback
absolutely brilliant
absolutely brilliant. Felt heard for the first time in my life, there was no rush.Everything was explained. Made you feel comfortable and very easy to talk too.
20. juli 2026
Svar fra Focused
Thank you so much for your kind feedback and for choosing Focused
I’ve had ADHD my entire life…
I’ve had ADHD my entire life and have been waiting for an assessment for years. I’ve been to my GP dozens of times and not been given any help. I spent 2 hours talking to a clinician and for the first time, felt heard. I have been assessed as having ADHD and am awaiting my report.
15. juli 2026
Svar fra Focused
Thank you for your feedback.
We are so happy to hear that you had a positive experience with Focused and our clinician. Providing professional, compassionate, and accessible support to our patients is extremely important to us, and it is really encouraging to know that we have made a positive difference.
Thank you for trusting Focused to support you throughout your journey.
Amazing company
This company far exceeded my expectations. The process was quick, affordable and extremely reliable. I am so happy I found Focused and I highly recommend them to anyone who who is struggling with ADHD symptoms. Life changer!
30. juni 2026
Svar fra Focused
Thank you so much for your great feedback.
We are so happy that you had a positive experience with our service. Providing professional, compassionate, and accessible support to our patients is extremely important to us, and it is always encouraging to know that we have made a positive difference.
Thank you for trusting Focused to support you throughout your journey.
Fearless
Everything was taken into consideration.
I felt listened n understood for the first time.
12. juli 2026
Svar fra Focused
Thank you for your kind feedback.
We are delighted to hear that you had a positive experience with our service. Providing professional, compassionate, and accessible support to our patients is extremely important to us, and it is always encouraging to know that we have made a positive difference.
Thank you for trusting Focused to support you throughout your journey.
I couldn’t have had a better experience
I found focussed to be professional, responsive and supportive. Highly recommend
9. juli 2026
Svar fra Focused
Thank you for your kind feedback.
We’re delighted to hear that you had a positive experience with our service. Receiving feedback like yours is always greatly appreciated.
Thank you for choosing Focused and for taking the time to share your experience with us.
Svar fra Focused
Thank you for your kind feedback.
We're delighted to hear that you've had such a positive experience with us at Focused.
Providing professional, compassionate, and accessible care is at the heart of what we do, so it's incredibly rewarding to know we've met your expectations.
Thank you for choosing Focused and for taking the time to share your experience.
Im very impressed with focused
Im very impressed with focused.
From signing up to getting my treatment recommendation has been 2 weeks.
The assessment was thorough, however Tia was very professional and put me ease. I look forward to trying my medication and pursuing talk therapy.
Many thanks 😌
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Focused
Thank you for your kind feedback.
We are delighted to hear that you had a positive experience with our service. Providing professional, compassionate, and accessible support to our patients is extremely important to us, and it is always encouraging to know that we have made a positive difference.
Thank you for trusting Focused to support you throughout your journey.
take the step, you’ll be glad you did
this process was easy and fast, and inexpensive compared with all the other options. The lady who i spoke to Lily, was fantastic, easy to talk to, explained everything well and made me feel safe and at ease enough to open up. i got my diagnosis today and at the age of 53 i feel validated
6. juli 2026
Svar fra Focused
Thank you so much for your wonderful feedback.
We truly appreciate you taking the time to share your experience with us.
At Focused, we are committed to delivering the highest standard of care, and hearing that we have made a positive difference means a great deal to our team. Your kind words serve as a real encouragement and reinforce why we do what we do every day.
Thank you for choosing Focused and for taking the time to share your experience.
Svar fra Focused
Thank you for your wonderful review.
We're pleased to hear that you found our service easy to use and that you received a prompt diagnosis.
Providing timely, accessible care is our priority, and we appreciate you taking the time to share your experience.
Thank you for choosing Focused and for taking the time to share your experience.
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