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Vance literally SAVED me such a hassle so I wouldn’t have to change my sister flight. He helped me immediately with absolutely no issues. I thought I’d keep getting transferred, but Vance helped me resolve my problem right away. We need more customer associates like him!! Thank you for your amazing service and being so helpful.

Harry Smith was extremely helpful in cancelling ny reservation due to a family emergency. I would recommend him ss a valuable employee.

Thank you Harry was great service help me solve my issue im very grateful for Harry service .

Great Service

Alice was so helpful... amazing... Thanks Alice 😀

Ms.alice was very pleasant and helpful.

I want to share a complaint about Copa Airlines: I arrived two hours early. At the service counter, I asked a few questions about a delicate piece of equipment I was carrying in my luggage. The response? “No problem!” But at the security checkpoint—there was a problem. They told me I needed to go back to the service counter. Time wasted. When I got there, not a single employee was present. Then someone from the airline called me and asked if I was near the gate. I explained the situation… and their response? “Oh, OK. I can help you in 45 minutes.” Moral of the story: missed flight. And here I am, still waiting for those 45 minutes. I do not recommend this airline. As the saying goes: “Cheap ends up being expensive.” Lesson learned.

Reservations terrible

Very helpfil

Mark went above and beyond in helping me navigate through a stressful passport crisis. His patient and compassionate approach made a significant difference as he walked me through each step of the resolution process. His exceptional customer service turned what could have been an overwhelming situation into a manageable experience.

Mark was super patient in working with me not I had a slight hearing disability. I give highest ranking that I can give anyone.
I say thank Mark and best wishes.
God bless.
Chester

Bradley Moore was excellent at solving my issue. He was very respectful and handled the conversation like a professional. Excellent service

Walter was extremely helpful and courteous.

Brandon Smith answered all questions and was very helpful.

It is a scam!!! They "upgraded" me from extra leg room seat to a regular seat. I called airline directly and it was all wrong. They should not be allowed to be present on google and mislead people!!

Harry Smith showed great customer service and a lot of empathy towards my situation. He was very helpful and willing to go out of his way to make new reservations for me.

Trent was excellent, very helpful.

Brock Smith has great customer service and professional who provided me great service to cancel my trip reservation last minute. Can’t thank him enough.

Very professional, helpful and patient on the phone with me.