Nice website, bad product, terrible support, iffy business practices!
First of all, no instructions on how to assemble. Ad says there is a free 14 day program to follow - I could not find it on website. Next reformer did not guide which males exercising smoothly impossible. There is no customer service number. You must chat with a bot who refers you to an agent that "may" get back to you. I have been going back and forth trying to return the item - every step requires an email and a days wait! Today I was billed $140 for the app membership which is supposed to be one of 4 free gifts with purchase. NO!!! Something is wrong here!






