Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Redriff Road, SE16 7LL, Canada Water, London, Storbritannia
3,0
3 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
This branch purposefully leave properties on Rightmove for weeks on end, despite either being under offer (if they ever existed) presumably to draw in potential buyers for real properties.
Rented a property with a friend - there was a significant bathroom leak which we tried to report about 20 times with numerous phone calls (no answer) and about six emails. Leak was only fixed after two months.
Svar fra Felicity J Lord - Canada Water Estate and Letting Agents
I am sorry to hear you experiences issues while reporting maintenance, if you could provide the address and name I will investigate, and deal with accordingly. Kind regards.
I lived in a property managed by FJ Lord for about 6 months sharing with 2 other individuals on the same lease.
The others had complained about significant mould build up in the bathroom due to its non-functioning fan prior to my arrival and it had not been resolved by the time of the ‘major incident’ I will describe below. FJ Lord ignored repeated requests for repairs with no care for the health of the tenants nor the condition of the property. Communication was pretty terrible throughout the tenancy. Even when we appealed directly to the landlord, who was lovely by the way, FJ Lord were unable or unwilling to pull finger and do anything.
The aforementioned ‘major incident’ was caused by construction on the property to add a further story above the top floor. The builders in their infinite wisdom chose to remove the temporary roof cover, after the actual roof had been removed, the same weekend as the biggest rainstorm to hit London in a decade arrived. This rendered the property completely uninhabitable. It should be noted that I don’t blame FJ Lord for this incident in the slightest. However, their communications after the fact were atrocious. Beyond some vague statements and blanket emails regarding the lease no support or advice was forthcoming. Dealing with the property owners directly lead to us swiftly negotiating a suspension of rent payments for the duration and later an early termination to the lease when it became clear that the flat would not be inhabitable for many months. FJ Lord were absent from these negotiations in that they contributed nothing despite being copied onto all communications and direct overtures being made to them at many points along the line. FJ Lord also continued to demand rent each month despite it being agreed in writing that no rent was required and we had to dissuade them every time. The problems continued up until the point when we returned the keys after which we were finally free from the burden of dealing with FJ Lord.
I judge FJ Lord to be incompetent, disorganised, lethargic, apathetic and can firmly say that I will never live in another property they manage.
Svar fra Felicity J Lord - Canada Water Estate and Letting Agents
Hi Henry,
Thank you for your comments and we are sorry that you feel this way. We take our reviews seriously and we would welcome the opportunity to discuss your feedback with you personally. Please feel free to call us as we are able to identify the property in question.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
