Attention arnaque absolue !! Ne mérite même pas cette unique étoile !!! Articles commandées il y a deux mois et malgré les relances et les mails de réponses qui frisent la malhonnêteté, ni rembours... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
A vile company who, having read the reviews, have seemingly stolen from plenty of honest customers. After falling victim for this scam when buying a Christmas present, I now plan on building a case ag... Vis mer
Schlechteste Seite die ich kenne. Habe im November/Dezember 21 bestellt. Ungefähr für 100€. Zuerst kam eine E-Mail mit der Ankündigung das meine Bestellung dich verspätet, aufgrund Corona und Weihna... Vis mer
Seit 3 Monaten warte ich auf eine Jacke. Erst wurde behauptet, dass es aufgrund von Weihnachten zu Verspätungen kommen würde. Nach 2 Monaten wurde gesagt, dass das Paket wohl verloren gegangen sei und... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are all different, but still equal. The Fivestar team is here to create a community for everybody, for all types of shoppers. Our sole purpose is to make your shopping experience exclusive, fun, and easy. We endeavor to constantly be engaged, and dedicated to bringing you the hottest trends at the right time. You may be a person that likes to lie down in your bed, with a computer on your lap and a cup of tea by your side, browsing all the different styles. Or maybe you are the type of person that likes to sit on the bus, with a coffee in one hand and your phone in the other, checking out new styles fast. No matter who you are, where you are, and how you like to shop, Fivestar is here to meet your needs. Every idea starts with a problem, ours was simple: Time. Sometimes shopping online can feel overwhelming. As humans, we like to have many options to pick from, but sometimes too many options become more time-consuming than fun and easy. So many options that it is hard to decide, leaving you empty-handed at the end of the shopping spree or with a package full of things you do not really need because it took too much time to decide and you just went for whatever was in your shopping cart. A waste of time and money. We want to deliver what you need at the right time. That's why we have collections with products that change frequently aka limited collections. By having different collections that change frequently we will always have a wide specter of options because new styles come and go. This way we can keep it exclusive, and when you shop something, you may be one of the few people in the world owning that specific piece because of the limited time the collections are available before we change them.
Kontaktopplysninger
Hetlevikåsen 7, 5173, Bergen, Norge
- support@fivestaroutfit.zendesk@gmail.com
- fivestaroutfit.com
1,3
Dårlig
97 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ordine mai arrivato
Ho ordinato ad inizio Dicembre ed ad oggi il pacco non è mai arrivato nonostante molti solleciti via mail e loro risposte di rassicurazione.
31. januar 2022
Anmeldelse skrevet uten oppfordring
AVOID AVOID AVOID
Unbelievably frustrated as I ordered some trousers for my brother for Christmas on 30 November. He sent the link so I did not think to check the authenticity and reviews. A week before Christmas there was no sign of the trousers so I emailed them. I was assigned Anna who said there had been some warehouse delays which I had noted and appreciated but given these were a Christmas present, I wanted to ensure this was sped up. Following this, I chased on a weekly basis to then get a general automated palm off message from Anna. I then asked for a refund given the delay and I was told that was not possible. Having not received the item and it being frankly no good now I queried why an earth I would not be and did not get a reply. I chased further and Anna again advised this was “being looked into”. In short this company is a joke and a scam DO NOT BUY FROM HERE!!!!!!!!!
28. januar 2022
Anmeldelse skrevet uten oppfordring
Oktober bestellt
Oktober bestellt, immernoch keine Ware.
26. januar 2022
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Do not order here
It’s been almost 2 months and I haven’t received my package yet.. Not even a track & trace. Don’t buy anything here!
25. januar 2022
Anmeldelse skrevet uten oppfordring
FINGER WEG!!!!!
FINGER WEG!!!!!
Nach meiner Bestellung am 01.12.21kam nie eine Information. Auf Nachfrage hieß es erst Lieferengpässe, dann im Januar wurde die Ware angeblich verschickt und Anna aus dem Service würde nur noch auf die Trackingnummer warten...
Hoffentlich bestellt hier niemand mehr!!!!
25. januar 2022
Anmeldelse skrevet uten oppfordring
DO NOT BUY FROM HERE
i have made an order on December and i have sent multiple emails asking where my order is, i have been sent the same emails saying that it was lost in transit and will be reprocessed, yet i am still here waiting for a confirmation of shipping almost 2 months later, do not buy from here it is a complete scam
24. januar 2022
Anmeldelse skrevet uten oppfordring
Non ordinate è una truffa
21. januar 2022
Anmeldelse skrevet uten oppfordring
Thieves
A vile company who, having read the reviews, have seemingly stolen from plenty of honest customers. After falling victim for this scam when buying a Christmas present, I now plan on building a case against this company, and putting a real name and face to the creator. If anyone else would like to join, please contact me. Their deception must be stopped and refunds must be given for anyone who placed an order without receiving their items or a full refund.
17. januar 2022
Anmeldelse skrevet uten oppfordring
I placed an order on December 12th and…
I placed an order on December 12th and I still haven’t received anything. Just excuses from the customer service person Ana…
16. januar 2022
Anmeldelse skrevet uten oppfordring
Absolut miserabler Shop!!!
Ich warte jetzt seit dem 26.11.2021 auf meine Bestellung. Auf der Webseite steht 6-12 tage. Am 14.12.2021 die erste Nachfrage meinerseits da wurde ich vertröstet das es Probleme gibt und mir wurde ein 25% Gutschein angeboten. Am 22.12.2021 wieder eine Nachfrage von mir und wieder wurde ich vertröstet das zwar die Bestellung versendet wurde aber noch keine Sendungsnummer gäbe diese wird mir innerhalb von 5 Tagen zugesendet. Heute am 14.01.2022 fast 2 Monate Später schrieb ich erneut, diesmal das ich noch bis zum 21.01.2021 warte, sonst will ich mein Geld zurück oder ich schalte den Anwalt ein.
Absolut unseriös, ich rate jedem davon ab dort zu bestellen. Solche Shops gehören gesperrt!
14. januar 2022
Anmeldelse skrevet uten oppfordring
So many empty promises made!!
So many empty promises made!!
I am so disappointed with this company’s customer care. 3 weeks before Christmas I purchased a fleece jacket for my grandson’s Christmas present and within minutes I realised I had mistakenly ordered and payed for two jackets instead of one, straight away I sent an email explaining what had happened and asked them to cancel one of them, I sent 2 emails that day but only got a reply to my third email which said that the jacket I had mistakenly ordered could not be cancelled as the orders are processed straight away however on their website site it states you have 24 hours in which to cancel or amend your order so I sent another email with a screenshot of their policies regarding cancelling an order, I was told my email requesting a refund would be sent to the appropriate person who deals with refunds. I waited until a few days before Christmas by which time I was getting concerned about not receiving my order and was told that it had been shipped. Last week I sent another email saying how disappointed my grandson was by not getting the Christmas present he was looking forward to, I received an apology from Anna who said there was a delay due to Christmas, I also asked Anna about my refund for the other jacket and she assured me that the money would be refunded to my bank within 5 days but I still haven’t received my refund or the jacket and to be honest I’ve given up hope now of receiving the fleece and my refund. My last email I sent yesterday was to say I wanted to cancel both jackets and request a refund for both of them, I’m waiting for Anna to reply.
12. januar 2022
Anmeldelse skrevet uten oppfordring
SCAM
This is one of the worst customer service I have encountered in a long time. Made my order two months ago. No info, no answer. Dont waste your money.
11. januar 2022
Anmeldelse skrevet uten oppfordring
Sono stata truffata non comprate…
Sono stata truffata non comprate assolutamente da questo sito, ho acquistato qui più di un mese fa e il mio ordine non è mai stato spedito
11. januar 2022
Anmeldelse skrevet uten oppfordring
Be careful!!
Be careful!!! Ordered early Dec and didn`t receive anything yet. No answer on emails no reaction at all!!!
Don`t waste your money here.
10. januar 2022
Anmeldelse skrevet uten oppfordring
Watch out for karma dear Anna
Like everyone here, I ordered an item in November and it still hasn't be delivered. No more replies to my emails... If the ambition is to make an online store site, you can review everything from scratch.
Unfortunately I think it's a great scam with a lot of advertising on Instagram.
Watch out for karma dear Anna ...
10. januar 2022
Anmeldelse skrevet uten oppfordring
SCAM!
Over a month now, still no parcel. I've asked for a refund, but we all know that's not gonna happen. TOTAL SCAM! Don't buy anything!
10. januar 2022
Anmeldelse skrevet uten oppfordring
SCAM DO NOT BUY FROM THEM
I ordered a fleece for my boyfriend in early November for his birthday and it never arrived. So I thought fine whatever covid is happening post is slow I will just give it to him for Christmas. It never arrived! They hardly reply to emails and when they do it’s just Anna with some lame computerised response. 2 MONTHS later no fleece but my money had gone. I asked for a refund and I am awaiting their response. TOTAL SCAM.
7. januar 2022
Anmeldelse skrevet uten oppfordring
Ne pas commander .. ne livre pas
Commande effectuée début décembre pour Noël... Toujours rien reçu malgres les relances
7. januar 2022
Anmeldelse skrevet uten oppfordring
I wish I'd read these reviews first…
I wish I'd read these reviews before ordering. I ordered an item on 3rd December, over a month ago. I still don't have it. I get the same cut and paste emails from 'Anna', who now seems like a bot. It seems I've fallen for the same scam as others. What I AM curious about though, is does anyone eventually get their item? I read on their site if they don't deliver within 60 days (which is a crazily long time) then they refund you. I guess I am only halfway through that time period. 2 months to wait for an item is nuts though. Is it coming via 1920s steam boat from China or something?
6. januar 2022
Anmeldelse skrevet uten oppfordring
Möchte seit 2 Wochen die return adresse…
Möchte seit 2 Wochen die return adresse haben, um eine Jacke zurückzusenden! Die liebe Anna schreibt und fragt nur nach dem Grund der Rückgabe. Sendet keine Rücksendeadresse. Ich habe noch nie, wirklich noch nie so einen schlechten Kundenservice erlebt!
5. januar 2022
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
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