FishingBooker Anmeldelser 322

Damien from Fishingbooker just help me with a couple of problems in record time. Just getting started with Fishingbooker but so far it’s going great! Thanks for the work.

I downloaded the FishingBooker app to book an experience for my husband, daughter and her three friends - 4 new 16 year old “fisher girls!” My Husband and I were so excited to take them for their first offshore big fishing trip. Long story short, we booked a very expensive trip and the captain called to “give us a better experience” but changed us to the next day. Well, the next day came and we never heard from him - Capt Ron, Fishhawk Charters. My Husband frantically started calling and texting; I got on the app to try to find another charter but to no avail. Devastating!! All the sudden, I got a random number calling on my phone. I answered it, and it was Chloe from FishingBooker. She not only knew about the problem, but had already started calling other captains and charters trying to find something for us!!! She stayed with me for over two hours until she found a charter for us in the morning - This was at 9 PM!
We have not had customer service like this in years from any company. Not only was she, friendly and diligent, she was proactive in texting me and calling me and didn’t stop until she found one. It was truly impressive and quite overwhelming in a great way!!! I haven’t felt so cared for by a company and I really long time.(FishingBooker… give Chloe a raise!!!) ❤️ Thank you FishingBooker and Thank you so much Chloe for 100% saving our vacation!!!

Captain Kevin gave us a memorable day! We brought home a cooler full of Spanish, sea bass, and Bonita--having some for dinner tonight!
And working with Fishing Booker to arrange the charter was an exceptional experience!

I hadn’t heard from the captain of our fishing trip in Biloxi. The trip is 2 days from now. I had messaged him 3 times, no answer. Contacted Help at FishingBooker and after Nico intervened he messaged me within 5 minutes.

Niko was great letting me know my listing looks great. Letting me know things Performance wise on a national level too. He made me feel very comfortable and part of my team. Fishing Booker is awesome with the support and care of your business. Definitely part of my family.

You're operator was very courteous and helpful. Got my problem solved right away.
Thank you

Nico was super helpful. He answered all my questions and was really easy to understand!

Very easy to use this app and webpage and when I couldn’t figure something out, the support was top-notch.

Great guy ! Great knowledge!
Great help !
Thank you

I’m had to make a change to a booking and Niko was able to take care of it swiftly and effectively!

Patient, understanding, confident, & very experienced. Chloe paid keen attention to detail in helping me troubleshoot my issue with why my trips were being displayed within the calendar as unavailable.

Support had me fixed up within just a few minutes. A great help!

Fishing booker always get great service & the correct answers every time with quick work when things need attention. Captain Chris Speed

Thanks Fishingbooker on resolving customer problems instantly so the client didn't get disappointed

Chloe was great very helpful patient and professional!!!

First impression, reaction time,too fast and to the point.
Second impression, straightforward implementation to my multitasks and
Third impression,prompt answers to all my questions.
Fourth impression, knowledge,politement, sense of humour, friendly and caring.

Wind 15-20kts, 3-4 ft seas on/off reef in Islamorada, FL. Mom, dad & two boys, 9 & 12 yrs old. Youngest boy got sea sick after catching 12 nice fish. Customer requested to cut the trip back from 3/4 day to 1/2 day. We refunded the customer 200 immediately and Fishing Booker refunded Makaira Fish Company the $20 difference in the booking fee. All parties are happy with quick response to solving the problem.

Nico is great and very communicative. He helped me understand a lot of what’s going on being new to fishing booker. I’d definitely recommend him for any questions you have as he will take care of you.

The help center is always great…Reached out twice now and they are very helpful….one was with regards to a booking and the latest one is being looked into a verification issue…. Thanks for having this available…I am very impressed with your service!!!
Captain Jeff