Today authorized user attempted to activate card no success. Acct holder was able to access account although CS says it’s not supposed to happen since card was opened by using certain verifications. W... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I haven't used my account in a couple of months. I opened an account with another bank because First Citizens does not have a location in Burlington, NC. I signed in online and this bank thinks they... Vis mer
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I saw the promo APY rate of 4.10% so decided I would open a new online CIT savings and move $30K+. Unfortunately my application was declined due to a Cheksystem “score of 0000.” I have no idea how... Vis mer
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The list of complaints is many and varied. I have dealt with this bank for the past nine years and used a checking account for paying bills and moving money from and to other banks. I currently have... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 500 branches and offices in 30 states; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; and a nationwide direct bank. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets. Discover more at firstcitizens.com. Member FDIC and an Equal Housing Lender.
Kontaktopplysninger
4300 Six Forks Road , 27609, Raleigh, USA
- 888-323-4732
- https://www.firstcitizens.com/support/contact/other-questions
- firstcitizens.com
1,5
Dårlig
68 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
New Fees
After 4.5 years as a customer, I received a new $15 fee for online banking. The only reason I am a First Citizens customer was for Free Checking. Customer Service said I could go to a branch and have them switch my accounts to a different online banking system with very little difference with no fee. Could they make it more difficult. AVOID THIS BANK. Worst in class technology and branches closed on Saturdays. Convenience is clearly not a consideration for them. They are so bad, I get my SBA loans through other institutions and just use their checking in case I need a local branch. If they want to nickel & dime small businesses, I'll take multiple accounts and tens of thousands of dollars to a new bank. First Citizens is NOT SMALL BUSINESS FRIENDLY.
1. mars 2021
Anmeldelse skrevet uten oppfordring
I wish I could shut this "bank" down.
It I could shut this "bank" down, I would. I found 2 unauthorized charges on a debit card I never used even once for $1290. I never even got notified. I happened to log in because someone had tried to use the card for over $7000. They still have not given me a credit. Do NOT use this bank. They will NOT protect your money.
14. februar 2021
Anmeldelse skrevet uten oppfordring
Good satisfactory service
4. januar 2021
Anmeldelse skrevet uten oppfordring
Would go with a different bank
Would go with a different bank. Called customer service to resolve issues only to be told to call the local branch, call/go to the local branch to be told to call customer service. Credit cards have horrible interest rates and rewards/perks. Their online banking and app was barely usable for months on end. Fees for every little transaction. Horrible customer interactions in the branches. They are not military friendly, and I have tons of issues managing my accounts when deployed/overseas.
22. desember 2020
Anmeldelse skrevet uten oppfordring
Friendly and Professional
My local First Citizens branch has big bank perks with a small town feel. So friendly that my friends comment on it when we leave the drive through. I recommend them to everyone!
9. oktober 2019
Anmeldelse skrevet uten oppfordring
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