Honestly, the service trying to book the charter and trying to confirm/ make changes is a nightmare.
The bus and driver itself is great

Excellent job. We are satisfied with the services offered

The first bus was 7 minutes late for pick up which yes still late was not bad. However the second bus was 45 minutes late and because of that we had less time at our trip and one of the buses were absolutely disgusting with trash all on the floor and played inappropriate music in front of our children.

We had a great experience, driver showed up on time and was very accommodating. We appreciate his patience and kindness!

I rented the buses for my wedding and gave First Student a list of pick up and drop off times about a month beforehand. The drivers received a different list of times from First Student and refused to adjust. They also had one less pick up and drop off than we requested. We spent money ordering information sheets for our wedding guests with the shuttle times we requested, and it was all for nothing.

Buses showed up on time and bus drivers were kind and accommodating. Great experience!

They were easy to work with and professional! Thank you so much b

The bus was early! That was a nice surprise. He was very accomodating but unsure of directions and took the long way, but all ended up fine. Great night out.

The bus drivers for one of the buses did not know where the venue was, and we had to help direct him to get there (having to make 3 u turns in the process). The phone numbers provided in the quote did not work/ go through, so we were unable to contact the drivers to ask where they were when the event was ending, making for a very stressful 5 minutes. The drivers got there on time and were very nice, but the company can improve by providing every driver with the necessary information and providing a number to reach at least one driver during the duration of the event in case they need to be reached.

This company was extremely nice and understanding, They did a great job of taking care of all on board and following directions. I would definitely use this company again in the future.

Great experience. A minor hiccup in our booking, but they worked quickly to fix everything and make our day run smoothly!

Shuttle service was prompt and drivers were great. Would use again and highly recommend.

On time and very helpful on the phone.

Great service! Very timely, responsive and punctual. We had a great experience with the school bus for our wedding.

We rented 3 First Charter school buses for our daughters wedding and the busses came right on time and we were pleased with their service. We paid a little extra and got the buses that had air condition which I’m sure our guests appreciated. I was very happy with the friendly and easy procedure to rent the buses from First Charter ….I highly recommend them!

Our shuttle bus was great. They picked us up on time and delivered on their promises

I called the company the day before our trip to Killen's Pond because our vans were having issues and we did not want to disappoint our girls! First Charter was able to accommodate our request and our driver Wirleny Aquino- Campusano was the best!!!

Clean bus, on time, and Pete is a great driver!