Fintrixmarkets Anmeldelser 

Svar fra Fintrixmarkets

For 2 dager siden

We take this seriously, so to be clear: this promotion had defined eligibility criteria, applied consistently to every client. It wasn't designed to generate reviews, it was aimed at existing clients to follow our offical handles.

If your experience relates to eligibility, it's most likely because the offer reached you through a forwarded email rather than directly from us. We're glad to look into your specific account with you — please reach out on live chat or at support@fintrixmarkets.com.

Svar fra Fintrixmarkets

For 2 dager siden

We understand the frustration, but nothing here changed after the fact. This promotion was only available to existing Fintrix Markets clients who received the offer directly from us. If it reached you through someone else's email, you weren't an eligible recipient — the terms were set before the promotion launched, not adjusted afterwards.

We apply every promotion's terms consistently, to keep things fair for eligible clients. Although you were not eligible for this promotion, we still extended an alternative trading credit as a goodwill gesture to welcome you to Fintrix Markets.

If you'd like to discuss anything further, our support team is available on live chat or at support@fintrixmarkets.com.

Svar fra Fintrixmarkets

For 2 dager siden

Hi Jaliteng,

This promotion was exclusive to existing Fintrix Markets clients who received the offer directly from us — not to recipients of a forwarded email. Having a copy of the email doesn't confirm eligibility, since eligibility was based on who we sent it to, not who later received or forwarded it.
We apply every promotion's terms consistently to keep things fair for eligible clients. As a goodwill gesture, we've still extended you an alternative trading credit. If you'd like to discuss it further, our support team is available on live chat or at support@fintrixmarkets.com.

Svar fra Fintrixmarkets

For 2 dager siden

This promotion was exclusive to existing Fintrix Markets clients who received the offer directly from us. If it reached you via a forwarded email, you weren't an eligible recipient — opening an account afterwards doesn't change that eligibility was set before signup, not after it.
We apply every promotion's terms consistently, to keep things fair for eligible clients. As a goodwill gesture, we extended an alternative trading credit.

If you'd like to discuss anything further, our support team is available on live chat or at support@fintrixmarkets.com.

Svar fra Fintrixmarkets

For 5 dager siden

Pleaser hold tight, our team are sorting through alot of claims against our eligibility criteria set in this promotion. Its taking longer than we anticipated

Contact our support team with your client ID and we try get to your case quicker.

Svar fra Fintrixmarkets

For 5 dager siden

We understand the frustration, our support team is currently reviewing all requests against the promotion's eligibility criteria, so it may take a little longer for some accounts.

Please contact our support team on live chat or at support@fintrixmarkets.com and we will look to resolve your case as quick as possible

Svar fra Fintrixmarkets

18. feb. 2026

We’re thrilled our support has helped you as a beginner. We appreciate your suggestion for more learning materials and will work on it!

Fintrix Markets Team

Svar fra Fintrixmarkets

5. feb. 2026

We’re pleased to hear that you were able to start trading smoothly.

Thank you for the feedback on verification, we’ll use it to improve onboarding clarity. We look forward to supporting you as you continue trading.

Warm regards,
The Fintrix Markets team

Svar fra Fintrixmarkets

26. jan. 2026

Hi,

We’re currently unable to locate any account linked to this comment, but we’re happy to assist if you are a client.

Please contact our support team at support@fintrixmarkets.com using the email address registered on your account.

Our team will be happy to review the situation and assist you further.

Kind regards,
Fintrix Markets Support