When trying to obtain the loan the goal posts kept on changing, but due to my circumstances I didn't have a choice. Then when I tried to pay out the loan I had issues. I spoke with a team m... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I've had my run ins with the company itself and have had trouble getting my concerns addressed when I needed it. I am simply leaving this review for Alana who literally made my day today. I would p... Vis mer
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My name is Craig Brogden back in 2014. My wife and I had a bad credit score due to losing money in the gfc we lost everything bill fell behind and our credit score went right down in 2014 who tried to... Vis mer
I have to add a review! Brilliant finance services! I have a car loan with Finance One - I am incredibly grateful for all who have assisted me - it’s an exciting time! They celebrate with you! I... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Finance One offers loans from $8000 with low rates and fast approvals. Our flexible terms of 3 to 7 years accommodate various needs, from cars to boats and more, ensuring accessible and efficient financing solutions for everyday Australians
Skrevet av virksomheten
Kontaktopplysninger
49 Darymple Road, 4814, Garbutt, Australia
- 1800346663
- enquiries@financeone.com.au
- financeone.com.au
3,6
Middels
900 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 81 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
TOP SHELF SERVICE
This team at finance one from the start have been over the top helpful and had me feeling comfortable about the whole situation.. very helpful.. very professional.. overall 10/10 thank you very much !!!
1. september 2022
Svar fra Finance One
Denis! Thank you for taking the time to write us a review and providing us with your feedback! We are so happy you've had such a positive experience with Finance One and our Customer Care team. Providing helpful support during the lending process is something we value providing to our customers! Thank you again from the Team at Finance One.
To the team of Finance One
To the team of Finance One
I Noel Cassidy
From 2016 until I had my heart attack in jun/July 2017
I Carrie a car loan from Finance One
Being a New Zealander I wasn't entitled to any center link Benefits
Which made my life very stressful
Unknown how to pay for me outstanding accounts
I was not answering calls from alot of accounts so they were ringing my wife then I heard my wife screaming at the phone
At that point I thought that I'd better answer the next call
Well it So happened too be Finance One
This is how the first call id received from them ( it as an lady she starting by saying- Good-morning Mr Cassidy
This is Finance One just contacting you to see how are you today?
I believed that I'd interrupted and said YES I NO that I owe you money! But me interruption was RUDE then calmly She replied Please Mr Cassidy Calm down and tell me what's happening?
So I did she'd mention nothing about me late payments she just said well Mr Cassidy ill look into your file and get back to you within two weeks)
She rang back as she said two weeks later I answered the call
Then she Goes Good-morning
Mr Cassidy
It's (I can't think of her name sry)
From Finance One
I hope your doing well with your health please do not stress about your car loan as I have reviewed it and put it on hold we will contact you with an update later on.
We here at Finance One wish you all the best and speedy recovery
For two yrs you Finance One carried me I can't thank you enough for being understanding and compassionate when dealing with me.
It Made me feel like a family member
Thank you very much
And Please if you would
I would like the business address to send Flowers a bottle of Wine plus a bottle of whiskey to SHOW me appreciation for your patience compassion and checking on my Well-Being cheers team Finance One NUMBER ONE IN MY BOOK!!
24. august 2022
Svar fra Finance One
Hi Mr Cassidy, We are so pleased to hear you've had such a positive experience with the team at Finance One. We believe the team member who took care of your matter was our Melissa! She was over the moon to see receive your feedback and was very pleased to be of help! Thank you very much for taking the time to write us a review and for being a valued Finance One Customer! Please do not hesitate to contact us if you require any assistance!
Svar fra Finance One
Thank you for your feedback and the 5-stars! The team looks forward to being of service to you the next time you need a second chance at finance
Amazing people and very helpful
11. august 2022
Svar fra Finance One
Hey Brad! Thank you very much for being a valued Finance One Customer! we appreciate the time you've taken to provide your feedback! Please do not hesitate to contact us if you require any assistance!
Asked and received payout letter strait…
Asked and received payout letter strait away and the women was nice and easy to talk to and had a nice voice
8. august 2022
Svar fra Finance One
Hi Luke, thank you for taking the time to write us a review! We are so happy you've had such a positive experience with Finance One and our Customer Care team. Providing helpful support during the lending process is something we value providing to our customers! Thank you again from the Team at Finance One.
Tracey was very helpful,
Tracey was very helpful,
understanding and easy to talk to has a clear passion for helping people.
a great asset to finance one.
thank you
8. august 2022
Svar fra Finance One
Hello! Thank you so much for your feedback. We could not agree more, Tracey is a true gem and wonderful person, we are very lucky to have her a part of the Finance One family. Thank you again from the Team at Finance One.
The team at Finance one r so…
The team at Finance one r so understanding about day to day life they have helped me with so much thanks again
28. juli 2022
Svar fra Finance One
Hey David! Thank you very much for being a valued Finance One Customer! Please do not hesitate to contact us if you require any assistance!
Thank you so much to Finance One
Thank you so much to Finance One, especially my main contact representative, Georgia. Exceptional prompt service, kept me up to date, my loan was approved and could not be happier. Truly a great company and awesome representatives. Thank you so much.
27. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Finance One
Thank you Annette for your wonderful review. Georgia was very pleased to see your feedback. Providing helpful support during the lending process is something we value providing to our customers! Thank you again from the Team at Finance One.Hi Harley! Thank you for the 5 star review! We are very pleased to be able to help you with securing your dream ride! Thank you so much for being a valued Finance One Customer! Please do not hesitate to contact us if you require any further assistance!
Very helpful and fast
Very helpful and fast, went above and beyond to help me secure the vehicle I wanted
22. juli 2022
Svar fra Finance One
Hi Harley! Thank you for the 5 star review! We are very pleased to be able to help you with securing your dream ride! Thank you so much for being a valued Finance One Customer! Please do not hesitate to contact us if you require any further assistance!
Svar fra Finance One
Hey Matt! Thank you very much for being a valued Finance One Customer! Please do not hesitate to contact us if you require any assistance!
Great company
Great company, very friendly prompt service. A surprisingly stress free, quick transaction.
15. juli 2022
Svar fra Finance One
Thank you for your feedback and the 5-stars! The team looks forward to being of service to you the next time you need a second chance at finance
So helpful and pleasant
So helpful and pleasant, and they don't make you feel bad if you hit a bump in the road and need a bit of leeway. They work with you not against you. Thank you.
14. juli 2022
Svar fra Finance One
Hi Kelly, We appreciate your feedback and are pleased you found our team a great help with your approval loan process.
We are always improving our products and services, so we will pass advice on to the team for future consideration. Thank you again from the Team at Finance One.
Great Experience and Helpful solution
I rang the Customer Service line and was greeted by the lovely Alayna who helped me with my situation and payment arrangement and was very understanding and also gave me a great solution and am very grateful with the outcome I felt very pleased with her email communication also Thank you again for your services and assistance
14. juli 2022
Svar fra Finance One
Hi Victoria! Thank you for your 5 star review! We are very pleased to hear you've had such a good experience! Providing helpful support during the lending process is something we value providing to our customers! Thank you again from the Team at Finance One.
Supporting in getting a loan
14. juli 2022
Svar fra Finance One
Thank you very much for being a valued Finance One Customer! Please do not hesitate to contact us if you require any assistance!
Svar fra Finance One
Hi Tala! Thank you so much for being a valued Finance One Customer! Please do not hesitate to contact us if you require any assistance!
Such a joy to deal with
Such a joy to deal with, awesome staff, able to be contacted after 5pm, nothing ever too hard, like i said the staff are amazing!!
4. juli 2022
Svar fra Finance One
Thank you Cheryl! We appreciate the time you've taken to write us this review! We are always improving our products and services, so we will pass advice on to the team for future consideration. Thank you again from the Team at Finance One.
Finance one gave us a chance when no…
Finance one gave us a chance when no one else would and they have been great to deal with and have always helped us with a way forward when things went wrong.
4. juli 2022
Svar fra Finance One
Hi Katrina! We are so happy to hear you've had such a positive experience and that we were able to help you! Providing helpful support during the lending process is something we value providing to our customers. We look forward to assisting you again in the future. A big thank you from all of us here at Finance One!
ABSOLUTE SCAM ARTISTS..
ABSOLUTE SCAM ARTISTS..
$13.000 car loan
Equals
$15,000 added “risk payment”
$264 per annum “admin fees”
$1000 processing fee
The longest ever term and the world highest interest rate
$13,000 car but a $33,000 loan
If you want to be taken advantage of then be my guest!! Sad that only desperate vulnerable people only touch rip off companies like this. And they sure benefit from it.
22. juni 2022
Anmeldelse skrevet uten oppfordring
Svar fra Finance One
Hi Katrina, thank you for taking the time to write a review. Unfortunately, we were unable to identify you within our client database. At Finance One, we assist to help people who are unable to obtain finance through traditional lenders such as banks, this is why our interest rates and fees are higher. If you would like to discuss this you are welcome to contact us on 1800 346 663 or feedback@financeone.com.au. Thank you - Finance One Team.
Svar fra Finance One
Thank you for your feedback and the 5-stars! The team looks forward to being of service to you the next time you need a second chance at finance
Would recommend to anyone !
22. juni 2022
Svar fra Finance One
Hi Hayley, Thank you for taking the time to provide us with your review and rating us 5-stars! A big thank you from all of us here at Finance One!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.