Fieldy Anmeldelser 

So far what I see as my option and how it took a couple hours conversation about a multiple account of things it was able to narrow and bullet point concerns, gave advice, provided me with numbers and task to complete to make sure things that needed to be done were scheduled to remind me. So far in love. I was accidentally trying to use the coupon to get a free month and it was actually money off for a new device that got sent to me,That I cannot use. I would like to see about gifting it, but I am still waiting as I got some random one and not a white one. And I bought 4.

customer services sucks worse than the CA DMV and that is pretty hard to do. I have had my Fiendy for 3 days ; the included no cost plan allows for 150 mins PER MONTH; Really - recording in background you have used the months allotment in 2.5 hours. they really need to advertise the unit with the cost of the unlimited factored to give consumers the full picture.
so basically I have a paper weight for $135 ; I figured okay just pay for the subscription. I got this and this is the response

Re: Re: You’ve run out of transcription minutes

Julie Jewell-White
Attachments
Wed, Aug 26, 9:49 PM (19 hours ago)
to Customer

I got the email today.

See screenshot attached.

I'm kinda disappointed that to actually utilize the product. I have to be tied into a subscription. A 150 minutes is nothing.

Please obtain approval to honor the offer is received today.

I am considering returning to exchange for Plaid.

FIELDY
On Wed, Aug wrote:
Hi Julie,

Thanks for providing your order number. I can see your Fieldy 3 device was delivered on August 24th.

Regarding the $145 unlimited plan — we currently offer the Unlimited Plan at $15.99/month, not $145. The pricing you're seeing may be from an outdated notification or a different offer.

Here's what you can do:

Go to Settings → Membership & Usage in your Fieldy app and check the current subscription options available to you. You should see the Unlimited Plan listed there at the standard monthly rate.

If you're still seeing unusual pricing or the plan appears unavailable, it may help to fully close and reopen the app, then check again.

Please let me know if this helps or if you have any further questions.

This answer was composed by Customer Support, Fieldy's AI Agent.
intercom
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Re: Re: You’ve run out of transcription minutes

Go to Settings → Membership & Usage in your Fieldy app and check the current subscription options available to you. You should see the Unlimited Plan listed there at the standard monthly rate
This answer was composed by Customer Support, Fieldy's AI Agent.
intercom
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I completely understand why you want a human customer support representative to look into this.

You've raised very valid points regarding how your 150 minutes were tracked with radio audio, the breakdown of that usage, honoring the promotional offer that showed as "Sold Out," and checking if your deleted conversation can be recovered.

Because Fieldy Agent isn't included in your current plan, I don't have access to your account details, usage logs, billing systems, or message recovery tools, nor can I directly transfer tickets to the human support queue from here.

Because Fieldy Agent isn't included in your current subscription plan, I'm unfortunately not able to look up support tickets, check on previous requests, or take actions on your behalf right now.

You can continue chatting with Fieldy in the app, and reaching out through the in-app support channels will connect you with a human representative who can review these images.

Upgrading your Fieldy subscription directly in the app also unlocks the full agent to help with tasks like this.

SAD THAT A PRODUCT THAT I FEEL WOULD BE BENEFICIAL GETS RETURNED DUE TO POOR CUSTOMER SERVICE. THE SERVICE IS JUST IF NOT MORE IMPORTANT THAN THE ACTUAL PRODUCT;

GET IT TOGETHER. I will be returning this today.

I am really enjoying my Fieldy. It took a couple of days at first to get my membership going but now that it's up and running everything is running perfectly, it works great. My feedback on customer service would be to have auto replies that provide timelines of sorts. Otherwise, when in touch with customer service the service was outstanding. Thank you. I've used my Fieldy at a few medical appointments recently. I find that having it available to me for those important appointments has been lifesaving since I need to keep track of a lot of information and I previously (before Fieldy) had a really hard time doing that. This product works exactly as it's intended. I haven't had any of the issues that I had read on reviews online, I've had no issues with it at all. The charge has lasted several days, which I really appreciate. And the app notifies me on my phone when it needs to be charged. I can turn it on and off with the button on the Fieldy itself. When I was with one of my doctors she asked me if it was ok for her to turn on her AI scribe. I, in turn, asked her if I could turn on my Fieldy. She paused a moment and said that it was the first time a patient had ever asked her that. I hope these types of products become more mainstream in the future, especially this one!

Has just been amazing. Very useful. So much that I got one for my wife and she loves it too.

I am more aware now of other options available.

a little confusing on the transcript but still cool

Nice to have my reminders in one place instead of scattered across my desk. Still trying to figure out how to transfer summaries so I can edit them.

It works very very well to summarize meeting notes. It is also excellent at capturing action items.

Good. Ir was easy

This is fantastic. I have been in a wheelchair for 45 years and now I’m able to excel at work and also just keeping up with other people so glad you invented this makes my life 100% easier.

I keep having trouble with the device disconnecting with my phone. It’s not very stable.

I enjoy it because it makes it easy to take notes and it has a built-in AI feature that summarizes those transcriptions based on what type of recording you did. What I would like is for transcription and multiple languages. Like if I speak English but I also know Russian and had a Russian speaker and an English speaker speaking I would like for them both to be recorded but what happens is if your setting is English because that's your language and you're speaking to somebody who is speaking Mandarin it's simply won't record or transcribe anything in their language or yours. Even with the subscription. Apparently you can only do one or the other.

No stock - As of 26 Aug 2026 I have waiting around two months for the device - informed by fieldy.ai they are out of stock and got a large back order list. So don’t waste your money until they can guarantee stock delivery.

I’ve used it for one interview, but haven’t transcribed the notes yet, so it’s still too new to me to offer a testimony.

Fieldy is easy to set up and get started right away. The app is easy to use and provides intuitive nav options to select the type of transcript summary you want/need.

One thing to note: the video tutorial of removing the device from the necklace to the watch is not as easy as it appears. I'm sure I'll eventually be able to remove the device and transport to the watch. FYI

I’m still just getting started. Will update my review after some time.

Fieldy is amazing!
I've started a new role at work and its been crazy learning everything.
Having fieldy take my notes for me has made it so much easier.

I wish I had this year's ago.

So far, it’s been all right. I was expecting a lot more for the price of it and for the subscription fee. I did the year long one so it’s been a big chunk of money and when I bought it, it didn’t describe things details clearly. When reading about it, it said that you can just leave it on record and forget about it for about a week without charging. It actually turns off within three hours and you have to keep remembering to turn it back on to continue to record. There’s also no audio, which I feel like should’ve been described more when buying it. It’s not able to do certain things for you like adding a task to a calendar and in order to get more things like that, you have to do ANOTHER Fee for more of the leg work kind of stuff. Like taking down notes, adding things to calendar and what not. So I am pretty disappointed in that. The AI chat cannot do hands-free and does not have an option to have it speak out loud to you. Also, what I thought was strange is that you cannot even highlight the words and have it speak to you from your phones audio. It told me that the programmers need to allow. I do like that it remembers certain things that you say throughout the day and ask you if you wanna make it a task, and the AI says that if you had any questions that it can pull up anything to remind you, so that’s pretty cool. The transcription isn’t the greatest. And it doesn’t seem to have an option to edit the transcriptions, or I just haven’t figured out how to edit it yet. But as for the summary, that’s pretty good. There can definitely be a lot more, especially for the price and what I’ve compared to other AI pieces you wear.

pretty solid app. way less buggy than omi

Terrible from start to finish. No customer service, AI answers all emails. And unfortunately, it's the same level of AI that is supposed to "transcribe" conversations. Poor performance, even worse service. I've been waiting four days to get authorization for a return (I'm within my 14 day period), with no end in sight.