I ordered a Bloke's Feel Better Box for my adult Grandson who was in hospital. Communication with the company was efficient and friendly. The product arrived on time and was very much appreciated by... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
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Quick service and the surprise box made my step-dad very happy! He especially loved the book. My only disappointment was that I chose this particular box because I wanted the items advertised, but the... Vis mer
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At a time where it is really tough to know how to care for someone, your packages were the perfect answer to just say 'we care' and 'we are thinking of you'. They are beautifully put together with a r... Vis mer
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Suzy from Better Box called me straight away after submitting an order as she picked up a spelling mistake in the recipiants name. She also advised that as I was sending the hamper to a hospital she w... Vis mer
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Informasjon om virksomheten
Om Feel Better Box
Opplysningene stammer fra ulike eksterne kilder
Feel Better Box specialises in gifts to help people 'Feel Better.' Whether it be if they are going through a hard time, you'd like to send your sympathies or send a Get Well Soon gift. We know you want to show a loved one you are thinking of them and you also want to help them recover quickly. That’s why we send all our care packages with Express Post.
We are a small business with a big impact. And we care. We care because you care. And that’s why we are Australia and New Zealand’s leading care package purveyor.
Care Packages you might like to send:-
We love to help your loved ones feel better
Skrevet av virksomheten
- We simply care
- We care about you. We love that you are sending a care package to help someone in their time of need. It is our objective to give a level of service that we would like to receive ourselves. We know timing is a big factor and that is why we send all our care packages with AusPost Express which is next business day delivery for *most* post codes (Northern Territory and Far North Queensland can take an extra day or two).
- Who are we?
- Hi, I'm Sarah and I own Feel Better Box. My Parents and Sister help me wrap my best selling care packages. I have Susie helping me with my customer service emails. It's so important to me that we are only a phone call or email away to give you peace of mind and help with any query you might have.
- Why we do what we do
- Care packages are simply the best surprise gift to receive when you are feeling down, or unwell or recovering at home or in hospital. I have chosen items to entertain the hands and the mind. Items to warm the tummy and the soul. I love sending our Hug Me Mugs or Happy Socks because I know every time the recipient uses them, they will remember they are loved. And it's not about the budget, it's about the thought that matters. Just sending someone a surprise in the post can make their day or week. The warmth of knowing they are loved is the best gift of all.
Always Express Shipping
Because we know you need it to arrive asap
We use AusPost Express Shipping service because they are the best. They cover 80% of Australia with their next business day promise and I'd say that is pretty awesome considering the size of Australia.
Kontaktopplysninger
PO Box 3082, 3194, Mentone East, Australia
- 0402187887
- sarah@feelbetterbox.com.au
- feelbetterbox.com.au
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Same day delivery? Not even close
Ordered a hamper for same day delivery. Emailed to confirm this and was told it would be couriered to the location in the early afternoon, but that exact delivery time couldn’t be given due to courier routes. By 6pm there was no update to say it has been shipped or with the courier so I emailed (for the 3rd time) and received no response. I emailed again at 6,30 asking for an update, again no response. It’s now 7.45pm and the hamper has not been delivered, I have zero tracking information and emails are going unanswered. I paid extra for same day delivery which evidently is not occurring and communication is basically now non existent. Will be pursuing a refund given I’ve paid for a service I did not receive, and mt grieving friend is now going without when I could’ve ordered elsewhere. Very, very disappointing.
EDIT: found out this was delivered overnight and so sat out in the heat all night. I’m not sure how same day delivery translates to during the night. Perhaps a way to contact the courier once it’s handed over would assist.
22. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Feel Better Box
Hi Caitlin, Apologies if we weren't clear in our email saying that we couldn't guarantee exact time of delivery. We should've clarified that our courier doesn't send tracking. We've checked with them and the parcel was left at the doorstep at 6.41pm, as per your permission. We also instructed them to knock first. We've processed a refund on the same day deiivery fee and are sorry for the inconvenience we caused you by our office being closed after business hours.
Sarah and Susie
Excellent service
Excellent service! Ordered one day and delivered the next. Very impressed with how easy the whole transaction was. I love that you can order something other than flowers too!
11. november 2024
Svar fra Feel Better Box
We're delighted that you enjoyed ordering with us. Thanks for the review, Deb! 🥰🥰
Overall Experience 10/10
Overall Experience 10/10
Thank you for sending the parcel to our Project Director on the same day as requested, speedy delivery.
The ordering on the website, easy to select and view the items and checking out the item, one of the easiest carts I have used.
The delivery was a little confusing, as I opted to upgrade to same day delivery, as it wasn't reflected in the delivery instructions drop down menu, but your response to my email was quick and explained the process sufficiently.
Thank you,
you helped brighten our colleagues day!
4. november 2024
Svar fra Feel Better Box
Hi Karen, Thanks for your feedback. We're thrilled that we helped you brighten your colleague's day! Sarah & Susie 🥰🥰🥰
It was a pretty clear and easy process
It was a pretty clear and easy process. What you have available is good quality and looks ample.
The whole procedure was easy
4. november 2024
Svar fra Feel Better Box
We're happy you found ordering with us easy. Thanks Lynne! 🩷🥰
These gifts are so thoughtfully put…
These gifts are so thoughtfully put together. I have given a few of these over the years for different reasons, however, we always receive wonderful feedback.
28. oktober 2024
Svar fra Feel Better Box
Hi Melanie, We're delighted that we have helped you find gifts that have been well-received. Thank you so much for your support! Sarah and the team 💖💖🥰🥰
Great product and good service
Loved the range of products that were available. My gift to my daughter was delivered the next day! It brought her joy♥️♥️
24. oktober 2024
Svar fra Feel Better Box
We're glad we could help. Thanks for the review, Sue! 🩷🥰
Nice range of gift boxes
Nice range of gift boxes, quick and easy and shipping really fast. Such a nice grief gift box for a grieving friend.
24. oktober 2024
Svar fra Feel Better Box
We're glad we could help. Thanks for the review Joanne! 💙
Easy to use, great gift options.
I ordered a ‘get well soon’ gift for a family. Good options that aren’t just flowers!
17. oktober 2024
Svar fra Feel Better Box
Thanks Gabi! 💖
Great Company and Great Service
Easy website; prompt service and when they didnt have one of the options in stock they contacted me within 20 mins of placing the order.
Very impressed.
15. oktober 2024
Svar fra Feel Better Box
Thanks so much, Kim! 💖🥰🥰
Svar fra Feel Better Box
Thanks for the review, Clare! 💖🥰
Above and beyond service
I placed an order after the same day delivery cut off so expected it to be delivered the next day. The team went the extra mile to make sure it was out the door the same day regardless.
9. oktober 2024
Svar fra Feel Better Box
So glad we could help. Thanks Dan! 🥰🥰
Easy to use website with great…
Easy to use website with great selections. Prompt delivery & gift was very much appreciated.
30. september 2024
Svar fra Feel Better Box
Thanks so much for the review, Fiona! 💖🥰🥰
Feel Better Box
Feel Better Box website was easy to navigate, gifts were all reasonably priced and same day delivery which was very important.
3. oktober 2024
Svar fra Feel Better Box
Thanks for the review Mardie! 🥰
Svar fra Feel Better Box
Thanks Josh! 🥰🥰
The card was hand written which just…
The card was hand written which just added a much more personal touch to it. Especially when the message was quite long.
Delivery was on time. Just perfect.
30. september 2024
Svar fra Feel Better Box
We're so glad you think so. Sarah writes the messages out herself. It's often an emotionally moving and therapeutic exercise, which reminds her of why she started this business. Thanks for the review! 💖🥰🥰🥰
The Feel Better Box was far and away…
The Feel Better Box was far and away the best option for a gift for a toddler recently in hospital and her family.
17. september 2024
Svar fra Feel Better Box
This is so great to hear. Thanks Saskia! 💖🥰🥰
Svar fra Feel Better Box
Thanks for the review, Justine! 🥰🥰
Extremely easy website to navigate
The website is extremely easy to navigate with clear pictures of what each hamper includes, making the decision to choose the right hamper much easier.
14. august 2024
Svar fra Feel Better Box
We're glad you think so. Thanks Darren! 🥰
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