I left a positive, useful review for a product purchased from Halfords and they declined it because I apparently mentioned pricing or a competitor company. Er, no I didn’t, what are you on about? Wo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Terrible experience with Feefo. Halfords used Feefo to get my review of their products/service, while I put a comment regarding their delay, Feefo rejected my comment by simply saying "in the wrong ar... Vis mer
Non sono neturali, non pubblicano le recensioni negative. Ho acquistato un frigo Haier e dopo 3 mesi si è rotto, ho scritto una recensione con gli aspetti positivi e il problema che ho avuto ma è stat... Vis mer
Lavede en kunde anmelde af NOVASOL gennem Feefo. Min anmeldelse blev aldrig blevet offentliggjort. Måske fordi NOVASOL fik “meget dårlig omtale”. Er kun positive anmeldelser der åbenbart kommer frem.... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Feefo operates as a closed platform, meaning we ensure that only verified customers—those who have actually used a product or service—can leave reviews. This approach helps maintain the credibility and reliability of the feedback you see on our site. In contrast, open platforms allow anyone to submit reviews, which can sometimes lead to less reliable or biased feedback. We believe that by verifying customers, we offer a more accurate reflection of user experiences.
Kontaktopplysninger
GU31 4HT, Petersfield , Storbritannia
- +44 (0) 203 362 4209
- support@feefo.com
- feefo.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 33 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The Hollies St Austell Review
We were asked to give a review for The Hollies in St Austell, after a weeks stay. (Booked with Cottages.com) I gave a full and fair review, to outline the good parts and the bad parts of our stay.
FEEFO didn't publish my review, because it wasn't a five star review for the cottage.
During our stay, we encountered a number of problems - The owner, was very nosey and due to the way that every window and the reserved garden in the rental property is overlooked by the owners property windows and clothes line right by two windows, we ended up keeping the blinds closed. The owner spent his day in a summerhouse overlooking the entrance of the cottage, every time we left the property, he would try to talk to us and tell us where he felt we should go, but we didn't need his help as we had visited Cornwall multiple times and it got to the point we would run to the car or tell him, we hadn't decided where we were heading, because it was way too much. Lastly the owner went into the cottage without any warning or our knowledge, I only found out later that day.
I have used Cottages.com on many occasions, but if they or Feefo, refuse to allow all reviews to be published then this is misleading and customers cannot trust the reviews on their site.
Feefo are the worst company that I have…
Feefo are the worst company that I have ever dealt with, they steal money from innocent customers that no longer wish to use their useless service.
Do not use this company , I tried to cancel after one month which is easy with most honest companies but Thiefo forced me to pay £118.80 every month for the remaining 11 months - yes they stole almost £1400.00 from my small company.
I dont know how they can live with all of the one star reviews they get on TRUST Pilot.
Good ridence Thiefo
Do not trust Feefo ratings
Like many others, I think they are a scam. The pretend to be impartial but they are absolutely on on the side of the consumer. I bought some items with a great Feefo rating only to find out they were a terrible organisation to deal with and their great rating was from a long time ago when they had different owners. I contacted Feefo to tell them that there were no new reviews and all of the old ones were not for the previous owners and did not reflect current performance it they could not have cared less.
Clearly they are only interested in making a profit from the suppliers and have no care for consumer protection.
Do not trust the Feefo ratings.
Why can't I give them zero stars.....
Why can't I give them zero stars on Trustpilot.....:-).... they are absolute cowboys!
I wrote a negative review of a service they asked me to review (Care hire in Portugal) and as it may "hamper their integrations" "unfortunately we were unable to publish your review".... and becasue I took issue with being charged additional charges at the counter as I believe these should be advised when ordering on line I was then advised these go against the "Competitor or pricing comments" guidelines.
My points are factual and I stand over them.
Their approach is to do everything to try to not publish a negative review!
Is there a regulating body fr companies like this and if there is .....these cowboys should be taken to task!
Possibly a scam
I have a lot of emails from this company and foolishly did ask to review a product but I believe they just want your personal data, a scam really
Pointless review site
Basically I hired a car. On the day of collection the hire company couldn't loan me a car. I had an email from feedo asking for feedback regarding car company.
I left an outline of the issue and feefo rejected as they said they had evidence that what I wrote was lies.
I contacted feefo and questioned this l, sending them the email thread of the cancellation. They said my evidence would be reviewed.
Well today I was notified via email that my review was published. 2 hours later it had been pulled again as I mentioned the company's name
I certainly won't check reviews or leave reviews on Feefo again .
Feefo scammers and Bias
Feefo are bias to their customers when doing holiday review for Cottages.com and probably others./they do not put your bad review up
They only let certain reviews go through! Terrible service they don't even want to put our bad reviews up and decline it for no reason or take ages to put a review up, as if they are protecting these companies!
You can't even respond back to the company, The thin g is Hoseasons own Cottages .com my review is live there but not with company I booked with useless Feefo service! No wonder property I stayed at has been top cottage for many many years but only 15 reveiws.Their is a joke they asked me to review, published it then removed it, and my complaint with photos was ignored.

Svar fra Feefo
Feefo asked me to write a review of a…
Feefo asked me to write a review of a Bosch gas hob. I quote "give as much information as possible" But guess what, they didn't like the fact I mentioned a previous hob ( different manufacturer) to offer comparison and reason for new hob....Surely one of the reasons for reviews is so that people not only get users impression of the product under review, but also the rationale for purchasing that particular product, but not so. As someone else stated, they only want to publish what they deem worthy, so hardly impartial reviewing taking place.
Feefo systems are a total joke and not…
Feefo systems are a total joke and not fit for purpose. Auto Trader is one of the companies that use Feefo and on several occasions when leaving feedback (positive & negative), the feedback does not appear. I spoke with customer services at Feefo and their response was "we can't see any feedback left". Looking at other people's comments on here, lots have experienced similar issues.
If Feefo were professional, they would investigate the matter to check if their are faults with their system - which it clearly is.
very bad company let fake reviews though
Recensione pubblicata
Mi hanno inviato una mail per fare una recensione di un frigorifero Candy che ho acquistato.
La mia recensione lamentava il mal funzionamento del frigorifero, ma "elogiava" l'efficienza del servizio clienti.
La mia recensione negativa a 3 stelle é stata pubblicata immediatamente.
Feefo are bias/they do not put your bad review up
Feefo are a terrible reveiw company, they only let certain reviews go through! Terrible service they don't even want to put our bad reviews up and decline it for no reason or take ages to put a review up, as if they are protecting these con car companies!
The other downfall is we can only right 1 review in 6 months, which is really silly as we can't even respond back to the company, useless Feefo service!

Svar fra Feefo
Feefo compliance team in particular Sophie is excellent
I contacted Feefo directly as I wanted to write a review on a company but was worried about them suing me albeit they have other reviews on Feefo all 5 out of 5. I recently went to Court, received an award and was told that I could write an honestly held review. I am concerned that disreputable companies such as this use Feefo to mislead their potential customers however in support of Feefo they are doing their best to stop this and Sophie in Compliance has been outstanding. I can finally post a review to stop others being misled. Feefo wants to help consumers but there will always be some companies misusing these forums.

Svar fra Feefo
I found Feefo reviews are inaccurate…
I found Feefo reviews are inaccurate misleading the public and worrying because you are publishing only good reviews or faking reviews.
I have written review about a car rental and they send me an Email to say :
unfortunately we were unable to publish your review. Our moderation team rejected your review for the following reason(s):Competitor or Pricing Comments
It mentions specific price details or competitor companies by name.
The conclusion that Feefo platform is untrustworthy and they are looking only for a good reviews to publish .
Feefo useriøst manipulerende
Feefo. er et useriøst firma der kun bruger dele af din anmeldelse som passer dem.
Så derfor hold jer langt væk.
De ændre også på dine antal af stjerner som du synes er passende.
Så I kan lige så godt lade være med at anmelde noget som helst
The website doesnt let me onto the…
The website doesnt let me onto the reviews section. Seems like a dodgy company. Especially since swell Ltd is 5 stars on feefo and 2 or 3 everywhere else.
This is a PR company and nothing to do…
This is a PR company and nothing to do with helping customers
Complicit in protecting a rogue business
Refuses to publish a factually correct review regarding a company knowingly selling invalid hire car insurance to non UK residents. They are therefore complicit in protecting a rogue business. I will NEVER use their site again. TrustPilot only from now on.
It’s corrupt and definitely creating…
It’s corrupt and definitely creating false reviews.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







