Feefo Anmeldelser 

917
TrustScore 1 av 5

1,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I left a positive, useful review for a product purchased from Halfords and they declined it because I apparently mentioned pricing or a competitor company. Er, no I didn’t, what are you on about? Wo... Vis mer

Vurdert til 1 av 5 stjerner

Terrible experience with Feefo. Halfords used Feefo to get my review of their products/service, while I put a comment regarding their delay, Feefo rejected my comment by simply saying "in the wrong ar... Vis mer

Vurdert til 1 av 5 stjerner

Non sono neturali, non pubblicano le recensioni negative. Ho acquistato un frigo Haier e dopo 3 mesi si è rotto, ho scritto una recensione con gli aspetti positivi e il problema che ho avuto ma è stat... Vis mer

Vurdert til 1 av 5 stjerner

Lavede en kunde anmelde af NOVASOL gennem Feefo. Min anmeldelse blev aldrig blevet offentliggjort. Måske fordi NOVASOL fik “meget dårlig omtale”. Er kun positive anmeldelser der åbenbart kommer frem.... Vis mer

Informasjon om virksomheten

  1. Anmeldelsesside
  2. Medieselskap

Skrevet av virksomheten

Feefo operates as a closed platform, meaning we ensure that only verified customers—those who have actually used a product or service—can leave reviews. This approach helps maintain the credibility and reliability of the feedback you see on our site. In contrast, open platforms allow anyone to submit reviews, which can sometimes lead to less reliable or biased feedback. We believe that by verifying customers, we offer a more accurate reflection of user experiences.


Kontaktopplysninger

1,2

Dårlig

TrustScore 1 av 5

917 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 33 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,2

Alle anmeldelser

(917)

165 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Fake reviews

I can't be sure, but from my experience Feefo is VERY shady. I do NOT trust there reviews or the way they do business and I will never again trust a company that uses them for reviews. Because I think they are fake reviews.

7. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Published a False Positive Review - Not Trustworthy

Published a false positive review on my behalf when I rated a company poorly. I had given the company 1 star and Feefo published as 4.5 which is wildly inaccurate. Given my experience, I would not trust Feefo or ever review with them again.

10. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Feefo is a joke – they censor criticism and manipulate ratings

I never even got my initial review link; Feefo claimed I had opted out. When they eventually sent me a link, my first review was declined almost immediately. I edited it and submitted a second review, which was accepted and posted. Four days later, out of nowhere, I got an email saying it had been rejected — and they replaced it with a 5-star rating without my consent.

This is absurd. Feefo pretends to be a platform for honest customer feedback, but they actively censor criticism and manipulate ratings to suit companies. It’s completely untrustworthy. Avoid Feefo if you care about real reviews.

7. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Feefo

Svar fra Feefo

Hi Louise,

Thank you for bringing this to our attention. We understand your frustration regarding the handling of your review and want to clarify our process.

Feefo does not, and cannot, manually change a customer's star rating; our systems are designed to reflect exactly what you enter. We never replace reviews with a 5-star rating or delete them simply because they are negative. In fact, we value and publish honest feedback—in 2024, 5% of all reviews posted on Feefo were 1-star ratings.

Reviews are only moderated if they breach our moderation guidelines, such as sharing a service/delivery experience in a product-specific review area. Our goal is to ensure feedback is helpful and compliant. If you'd like to know more about our moderation guidelines and how it works, please visit here: https://business.feefo.com/resources/how-we-keep-our-reviews-honest

To help get your voice heard, please check your inbox for an email from our moderation team explaining any necessary adjustments or the specific reason for the rejection. If you believe there has been a technical error with your rating or that your score was changed without your consent, please contact us at support@feefo.com so we can investigate and resolve this for you immediately.

We are committed to fairness and transparency.

Best,

The Feefo Team

Vurdert til 1 av 5 stjerner

Feefo is no legitimate

Feefo is no legitimate, only accept postivie reviews that they get paid for. They won't process negative feedback regarding their clients, with other words feefo isn't trustable review site.

3. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ich rate dringend davon ab

Ich rate dringend davon ab, mit diesem Anbieter/Person irgendetwas zu tun. Kontaktaufnahme erfolgte privat über eine ausländische Nummer — völlig intransparent und unprofessionell. Statt einer seriösen Anfrage gab es Druck, widersprüchliche Informationen und Aufforderungen, Links zu öffnen bzw. Daten preiszugeben.
Konsequenzen für uns: Zeitverschwendung, Sicherheitsrisiko, null Vertrauen.
Wenn ihr Wert auf seriösen Umgang, klare Kommunikation und Datenschutz legt: hier seid ihr falsch. Melde- und Blockempfehlung.

3. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Feefo er en utroværdig portal

Som i mange andre anmeldelser, som jeg desværre først ser nu, har jeg lejet et sommerhus via NOVASOL.
De opfordrede mig til at skrive en anmeldelse af sommerhuset via portalen Feefo.
Jeg havde en meget positiv oplevelse af huset og beskrev det i positive vendinger og gav det fem ud af fem stjerner.
Efter omkring 14 dage fik jeg en mail fra Feefo, at de kun delvis havde frigivet en del af min anmeldelse, da jeg angiveligt skulle have skrevet noget, der iflg. GDPR-loven ikke måtte skrives. Dette er usandt !
Ligeså er den “delvise frigivelse” af min anmeldelse overhovedet ikke i overensstemmelse med det, jeg har skrevet. Jeg kan genkende enkelte ord, men resten er fuldstændig fri fantasi.
Men jeg forsøgte alligevel at bede dem sende min anmeldelse tilbage til mig, så jeg kunne tilrette den, samt oplyse mig om, hvad der var fejl i.
Min mail kunne bare ikke sendes, idet der stod, at deres mail-adresse var ukendt !
Derefter kontaktede jeg NOVASOL og bad dem hjælpe, men de oplyste bare, at de ikke kunne kontakte Feefo, så jeg måtte selv tage kontakt til dem, hvilket altså ikke var muligt.
Det stiller begge firmaer i et meget dårligt lys, og jeg forstår ikke, at NOVASOL vil benytte sådan en fuldstændig utroværdig og skandaløs portal.
Jeg kan kun opfordre alle til at lade være med at skrive en anmeldelse på Feefo.

27. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

What a load of rubbish.

What a load of rubbish.
Asked me to do a survey from a recent purchase from Haier. Didn't like my response and told me they didnt publish it. Talk about pander to the people paying you to run the surveys.
I would not trust a review published by them for any future purchases.

25. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Provide fake reviews

I just received a email from Feefo where they are telling me they had to reject my review as it does no show the merchant who they support in a positive light as my review was negative. They claim the word dodgy to describe a dodgy car dealer by the name RS Motors Nottingham on Autotrader was against their policy. These guys are not seriously independent and therefore none of their reviews should be taken seriously at all

20. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

No longer trustworthy

Have just discovered that Feefo allow companies to manipulate their reviews!! So much for unlocking 'the value hidden in the voice of your customer.'

Feefo Case number: 31584981888

14. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I've just had a review of Currys…

I've just had a review of Currys rejected because it wasn't complimentary, why ask for my opinion then reject it? Shame on Currys and feefo.
Edit, I am puzzled by the reply, I was asked to leave a review of Currys, I did, and it was rejected. I will leave it to Trustpilot if they want to delete it.

17. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Feefo

Svar fra Feefo

Hi Michael,

Thanks for your feedback. It appears this review relates to your experience with Curry's rather than Feefo itself.

As this is posted on Feefo’s Trustpilot profile, it is misleading to customers as we do not handle orders or deliveries. We kindly ask that you remove this review. Please note that we will also be flagging this with Trustpilot’s moderation team for removal to ensure our profile remains accurate.

To resolve your issue quickly, we recommend contacting Curry's directly.

If you have any questions about how the Feefo platform works, we’re always happy to help.

Best wishes, The Feefo Team

Vurdert til 3 av 5 stjerner

Feefo has a video stuck on my home…

Feefo has a video stuck on my home screen which cleared after a few hours, annoying.

10. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Feefo

Svar fra Feefo

Hi Mjr,

Thanks for your feedback. It appears this review relates to your experience with Money Supermarket rather than Feefo itself.

As this is posted on Feefo’s Trustpilot profile, it is misleading to customers as we do not handle orders or deliveries. We kindly ask that you remove this review. Please note that we will also be flagging this with Trustpilot’s moderation team for removal to ensure our profile remains accurate.

To resolve your issue quickly, we recommend contacting Money Supermarket directly.

If you have any questions about how the Feefo platform works, we’re always happy to help.

Best wishes, The Feefo Team

Vurdert til 1 av 5 stjerner

Valutazioni falsate...

Valutazioni falsate....
Ho avuto una PESSIMA ESPERIENZA con Enjoytravel e dopo l'acquisto non hanno inviato l'email di valutazione.
Chiaramente sono truffe organizzate

10. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Feefo

Svar fra Feefo

Hi Bruno Fontana,

Thanks for your feedback. It appears this review relates to your experience with EnjoyTravel rather than Feefo itself.

As this is posted on Feefo’s Trustpilot profile, it is misleading to customers as we do not handle orders or deliveries. We kindly ask that you remove this review. Please note that we will also be flagging this with Trustpilot’s moderation team for removal to ensure our profile remains accurate.

To resolve your issue quickly, we recommend contacting EnjoyTravel directly.

If you have any questions about how the Feefo platform works, we’re always happy to help.

Best wishes, The Feefo Team

Vurdert til 1 av 5 stjerner

Je confirme les avis négatifs

Je confirme les avis négatifs ne sont pas publiés. J’ai bien eu un mail me demandant mon retour sur un parking à Barcelone qui n’avait pas honoré sa prestation sans remboursement : difficile de mettre un avis positif ! Mon avis ne reflétait que la réalité mais il y a eu un refus de publication

8. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

After making this company aware they…

After making this company aware they are backing a company that sells dogey cars... they domt seem to care leave the owners own reviews up giving himself 5 stars but when you make people aware aboit the broken cars they take the reviews down

7. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Feefo

Svar fra Feefo

Hi Francis,

Thank you for bringing this to our attention. We understand your frustration regarding your experience and want to clarify our process.

Feefo does not, and cannot, manually change a customer's star rating; our systems are designed to reflect exactly what you enter. Because we are an 'Invite-Only' platform, reviews can only be submitted by verified purchasers. This system is specifically designed to prevent business owners from leaving themselves 5-star reviews, as a confirmed transaction is required to trigger a review invitation.

We never delete reviews simply because they are negative. In fact, we value and publish honest feedback—in 2024, 5% of all reviews posted on Feefo were 1-star ratings. Reviews are only moderated if they breach our moderation guidelines, such as sharing a service/delivery experience in a product-specific review area.

Our goal is to ensure feedback is helpful and compliant. If you'd like to know more about our moderation guidelines and how it works, please visit here: https://business.feefo.com/resources/how-we-keep-our-reviews-honest

To help get your voice heard, please check your inbox for an email from our moderation team explaining any necessary adjustments needed for your review. If you believe there has been a technical error with your rating, please contact us at support@feefo.com so we can investigate and resolve this for you immediately.

We are committed to fairness and transparency.

Best,

The Feefo Team

Vurdert til 1 av 5 stjerner

Heavily biased toward the reviewed…

Heavily biased toward the reviewed company.
Today they asked me to review a service provided by Halfords and then removed it because 'I hadn't received the product I was reviewing'
Ridiculous.

30. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

FeeFo Reviews are WORTHLESS

If you write anything critical about a company, they remove it. This is simply an advertising vendor for the companies that use them.

I would not believe a word of anything published on their website.

26. september 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv