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We have been waiting for a week to get a package out of France. They know the documents are time sensitive and have promised over an over to get them moving but they are completely incompetent. We u... Vis mer

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THE MOST HORRIBLE EXPERIENCE EVER!! They think that by making clients like us unhappy they can get away with everything... they forget that it is people like us who pay for the services that keep them... Vis mer

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Absolute scumbags!! Extremely difficult to get in touch with somebody. They also never hold themselves accountable for lost or damaged packages. Out of past 5 shipments with fedex, 2 have arrived wee... Vis mer

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What went right? Nothing went right this time. My package from Japan sits in Bangalore since Sept 9th and now it is Sept 25th 2023. It is almost impossible to reach a live responsible person; their... Vis mer

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TrustScore 1 av 5

123 anmeldelser

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5 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

The World is no longer on time with…

The World is no longer on time with FedEx. This company has gone from one of the best to the WORST. Customer Service staff seems bored and tired about the same complaints. You don't get your delivery when you're supposed to and they've become untrustworthy. You are better off sending your packages with UPS. Now everyone blames COVID, however, at UPS their service is much better.

29. august 2020
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Vurdert til 1 av 5 stjerner

FedEx Is the Worst Delivery Service

This is the 4th time FedEx lost my packages.This time it was two seperate orders. I have 2 different orders that were shipped to me this week and FedEx lost both of them. One of my orders was supposed to be delivered Tuesday and the other Wednesday and now they are both showing pending because they can't find them. It always occurs at their facility in Sparrows Point MD. I contacted FedEx and they said they will get back to me. This facility is notorious for misplacing packages, for that reason I will never order any product from any retail outlet that ships by FedEx again.

28. august 2020
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No stars whatsoever

No stars whatsoever. Ignore the one above. Worst delivery company on the planet bar none. Lost my package, which was critical for my campervan conversion. No compensation as I was the customer not the Fedex account holder. I have been ordering a lot of stuff online for the conversion, but I will not buy from someone who uses Fedex.

17. august 2020
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I was tracking my package, when

I was tracking my package, and the arrival date suddenly changed without any explanation. My product was finally delivered, and they didn't knock, or ring the doorbell (which is in plain sight). Maybe they saw that there was no car in the car port, or the driveway, and thought it would be a waste of time. I don't own a car and likely never will... so there will not ever be a car in the car port or driveway.

13. august 2020
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They reschedule your deliveries…

They reschedule your deliveries willy-nilly at their convenience; the "customer service" reps can hardly do anything except tell you what you already know, (like the new delivery date they've decided to bestow upon your package); a large number of the reps sound flat-toned and disinterested; it appears hardly any effort is made to understand the customer's frustration or to improve the shameful lack of consistency and performance being displayed.... I'm not EVER going to forget the lousy service and treatment I received from FedEx. They have left a really bitter taste in my mouth. I've been reading various FedEx consumer complaints online just to see what other sites and consumers have experienced with FedEx and in general, their current ratings are really bad. I could have lived without experiencing the horrors first-hand. If they don't wake up, they're not going to be around much longer.

12. august 2020
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fedex absolutely sucks

fedex absolutely sucks. I have never had so many problems with shipment in my life. excuse my french but they need to suck it because these people are the reason why half of the population on this planet are stupid

4. august 2020
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Terrible customer service!

I had to mail in original stock certificates. My investment company sent me a paid Fedex label. I wanted to get the envelope containing 21 certificates insured. I called the the ONLY number available to ask if they insure. The women said she thinks so but it will have to be done at a company store and not a drop-off. The company store was not open on Sundays and did not have a phone number. Monday morning I had a 50+ mile round trip to that store only to find out they do not insure. I said all this could have been done on the phone if I could have called them. The clerk said we don't give out this number and the women I spoke to Sunday should have known this. Fedex you owe me gasoline and wear and tear for my trip. Lousy customer service. One star!!!

21. juli 2020
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Vurdert til 1 av 5 stjerner

Missing and damaged shipments

So I've been Ordering bottled water (fiji, icelandic, and others) every order for the last 3 months have been damaged or missing/ delivered to the wrong address. How does this happen? You know it just makes me mad that I'm having to pay $38+ a case of water just to wait 3-5 days to get it and see most of the bottles are open and damaged, then I have to call or email the business to let them know FedEx damaged the product. Most will replace the damaged shipments but that's not really helpful. I also would love to get my 4 missing packages, the company won't even send a replacement because FedEx won't call them back to let them know something might happen that stopped a delivery. This is why we all need to use the USPS for shipments, they at least try to do right.

18. juli 2020
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Worst delivery company ever...they…

Worst delivery company ever...they never ring your doorbell they just throw your packages anywhere just got notification my package was delivered but the store was closed to receive...basically it was left outside for grabs

13. juli 2020
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Vurdert til 1 av 5 stjerner

They said I received a text about a…

They said I received a text about a package never did the only reason I know the package was delivered because I went to the tracking number. Where it was delivered to who knows. They might want to hire humans the robots suck

9. juli 2020
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Vurdert til 1 av 5 stjerner

Lazy Drivers

FedEx drivers are lazy if I put my full address on my order I expect for the drivers to come knock on my door not leave the package with a random person you see in front of the building. Because the driver wanted to be lazy I still haven’t received my package and it’s been more than a month

9. juli 2020
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FedEx Failure

FedEx tracking indicated that a package that I was to receive had been delivered. Unfortunately I never received the parcel which, I assume, was delivered to a wrong address.

Upon contacting FedEx and after several attempts in regard to my claim, no one would assume any responsibility for the failure to deliver, nor did they attempt to try to locate my package.

FedEx would be my last choice in delivery services. No one was willing to help at all!

I will never use FedEx!

5. juli 2020
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DELIVERIES CONSISTENTLY NOT MADE

I CONSISRENTLY have problems with FedEx! Problems run from poor tracking info to packages needing signatures, and not arriving despite me waiting all day. Tracking later says delivery was attempted but it’s a total lie.
This last time I called and talked to a FedEx supervisor. I told her I WAS RIGHT HERE WAITING! THIS WAS A PACKAGE WITH 2 DAY SHIPPING FROM WALMART (MOST of my packages ARE FROM WALMART - ABSOLUTELY NO SIGNATURE NEEDED! She reassured ne she contacted the driver & delivery WOULD BE MADE THAT DAY...UMMMM, NOT! ANOTHER LUE! No doorbell EVER rang, no knock on the door, and I even have 2 dogs that bark the minute anyone comes to my porch! That package won't be delivered FOR 2 MORE DAYS causing me to have to pay postage to deliver it to my daughter who was visiting/left before her package arrived! I've HAD IT WITH FED EX! I have ZERO problems with UPS or USPS!

4. juli 2020
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Vurdert til 1 av 5 stjerner

continuing to set the bar low and…

continuing to set the bar low and underdeliver - express apparently means "we say we'll have it there by 1030, but we'll flag a missed delivery attempt at 1040 since you left at 1035 for an appointment thinking 1030 meant 1030" - this incompetence is further eroded by customer service that is both oblivious and inept.
will not use or recommend. they make usps look like rock stars.

25. juni 2020
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Vurdert til 1 av 5 stjerner

Trash company

Trash company, trash service, trash in general. They do not give a damn bout your packages or products. thanks a lot amazon for using people who do not care!!!!

23. juni 2020
Anmeldelse skrevet uten oppfordring

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