Fedex Anmeldelser 

My parcel seems to have travelled the country more than I have.
Delivery dates changed several times, then nothing and it's still not here!

Idiots idiots idiots

Tracking number 391034050131, package value 2050 euro, 4 days late, no tracking update, customer desk is the useless bot only.

Received a delivery from the UK via Fedex. Tracking was detailed and VAT & duty payment was straightforward. The package was scheduled for delivery on Friday but this changed to Monday and then back to Friday which was a bit annoying when trying to ensure someone would be at home to receive, There was no options available to change delivery address/collect at depot which would be helpful. Package arrived safe and sound within the estimated window.

I shipped 8 boxes from the United States to Skibbereen Ireland under the TOR customs program. Upon arriving in Skibbereen Ireland, within one week,I received the first 2 of my 8 boxes at the home of my relative. Each of the boxes I shipped had a white label, with the correct address in black, with the correct postal code. Each box also had the proper paperwork attached via a plastic envelope containing the required Tor paperwork. I have now been in Ireland for over a month, and I have not received any additional boxes. After several phone calls to Fed EX, I finally looked at the paperwork that Fed Ex had printed out
which had to do with "TOR" and found that FED EX had changed the postal code on those documents. So 6 boxes got shipped to the wrong postal codes all over Ireland! Even though the correct address with the correct postal code was on the outside of the box in large letters in black ink, with plastic tape. After countless calls to Fed Ex, we were told that they had been delivered to all the wrong addresses. After locating some of the missent boxes I was next told that the boxes were now in customs and there was a problem with my TOR paperwork and customs was returning 4 of my boxes to the US, as they had been in customs too long. Which still does not account for 2 boxes of the 8 boxes I had sent to Ireland. And FED EX is going to charge me again to reship returned missing boxes from the USA to Ireland. Not that I will ever use FED EX again.
1

“A completely disrespectful attitude towards the customer. They don’t meet delivery deadlines, they ignore emails, and clearly don’t care about the client. Total ignorance. Never again.”

Changing delivery dates and times 2 hours before delivery was due. Now just hoping I actually receive my items. 1st email stated delivery due on 08 July, 8 minutes later, delivery due today. Then 2 hours before delivery is due, received an email stating delivery due on the 8th. I loose business and all they can do is say SORRY, SORRY. This does not bring my business back

Never again! Tracking shows my parcel seems to be bouncing between the two Dublin depots for the past week, for what is supposed to be a priority service.
A complete joke of a service, except I'm not laughing.

this comapny is an absolute disgrace, full of lies, lies and more lies, leading customers up the garden path. DONT send a thing with them as they wont deliver ontime. especially an overnight service. excuse after excuse

Customer service assured me would arrive 3 days ago

Delayed meant to arrive a few days ago then no delivery over the weekend

No updates given

Parcel sent Italy/France/UK/DUBLIN/SNN

Never thought I would be giving any courier company 5 stars. FedEx arrived today with my parcel from US a day earlier than scheduled. Unbelievable , well done FedEx.

If I could give this company 0 stars, I would. Twice now I've arranged for a parcel to be collected, waited around ALL DAY on my limited days off. To then learn, it has been cancelled!!. I'm so beyond annoyed and livid. Absolute joke of a company. So incompetent. Can't even ring them either. Have to talk online to AI before reaching a 'live agent'. Absolute joke!! Not happy!!

Parcel not delivered yet shows delivered on tracking, what a shit service. Really disappointed

Shockingly slow. Ordered something from Latvia and took longer to arrive than an order I simultaneously placed from Japan! It also spent longer in Irish customs, despite Latvia being in the EU! I even got an email saying "Your parcel will be delivered before 6pm tomorrow" and only after speaking to a less-than-helpful customer service agent, did I learn that it was STILL in fact, in customs. Absolutely appalling service!

Very disappointed with the lack of good service from FedEx Ireland.

As other contributors have said if I could give a Big Fat Zero, I would.

What are they up to, are they short of vehicles?

My parcel containing Plants left Holland on the 2nd June arrived into the FedEx depot in Tallaght, Dublin on Wed 4th June, I received an email informing me that it would be delivered on Fri 6th June, since then not a word from FedEx re my Parcel or Delivery!!

I put in my tracking number to check after Fri No Show, and saw that my parcel that should have been with me on the 6th, had left Dublin for Shannon on the 7th,
and a delivery date of the 9th was showing,
come the 9th a new delivery date of the 10th now showing on FedEx website, and still no contact from them.

My poor Plants will be Mush, what's the point in using, paying for a courier that is slower than Postal Service?

Would not recommend FedEx snail delivery, DPD so much Better.

Courier arrived at my address early afternoon,but I'd stated to be at home after 5pm.
However there was no problem to reschedule delivery for the next day or collect package from their point in Santry.I chose 2nd.option as Santry is on my way to home.
Package was fine,nothing damaged. Customer service good too.

If I could give 0 stars I would, Totally incompetent. Send bi weekly payments with not only remits but proof of payment also and they never post it to our account. Instead get Collections Agencies on to us. I have gone as far as making contact with a board director on LinkedIn out of complete desperation which helped for awhile but now back to square one.

FedEx needs a complete overhaul or close down because you make everything so difficult for your customers.

DO NOT USE them

The bicycle was shipped from Germany to Ireland and arrived smoothly. The driver followed all instructions carefully and was very helpful throughout. Although there were a few back-and-forth phone calls, he made a genuine effort to deliver the parcel. When leaving it with our neighbours wasn’t an option, he ensured it was placed in a safe location we had agreed on. Above all, his determination to complete the delivery was evident and appreciated.

got a shipment from our supplier shipped last week due last Thursday 3 boxes , one arrives Thursday and the other two I call about today, im told one is oout for dlivery and the other one don't know where it is and opens a case, for such a world wide global company this is happening one time too many for us , its almost happening on a weekly basis for part shipment to be delivered and the rest either late or going missing

In a nutshell, it's just awful.