Great help from staff, efficient and friendly. It was great to talk directly with member of staff rather than looking for online quote. Premium was far cheaper than other companies acting as brokers... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
A very efficient, clearly communicated, call (thanks Stephen); got straight to the point - a good strategy when ringing during work hours. Whole transaction took about 5 minutes.
Selskapet har svart
Conor was clear and and stuck to the facts while offering his advice with a logical view. He also gave a discount which really is the reason people ring in the first place. FBD are smart to authorize... Vis mer
Selskapet har svart
Easy to navigate, and to follow, However paying with card , the bank dont make it easy, so many steps, and entering codes, not good took me 5 times to get payment through,
Selskapet har svart
Informasjon om virksomheten
Om FBD Insurance
Skrevet av virksomheten
FBD Insurance offers great value Car, Home, Business & Farm Insurance cover. Get an instant home or car quote online today & join over 500,000 happy customers in Ireland.
Car Insurance Quote Home Insurance Quote Renew PolicyKontaktopplysninger
FBD House, Naas Rd, Bluebell, D12 Y0HE, Dublin, Irland
- 0818 18 18 18
- info@fbd.ie
- fbd.ie
4,8
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
EASY APPLICATION
1. januar 2026
Svar fra FBD Insurance
Hi Fadel,
We're so pleased to hear that you found the online process to be easy and without any issues. Thank you for sharing your positive experience with us!
Warm regards, The FBD Team.
Conor was clear and and stuck to the…
Conor was clear and and stuck to the facts while offering his advice with a logical view. He also gave a discount which really is the reason people ring in the first place.
FBD are smart to authorize extra wriggle room for agents because it's usually only the adjustment of 10 or 20 euro gets the business which in this case only equals to 4% and I bought the house insurance and also due to his perfect manner I am also buying the car insurance which in total is over 1000 euro so weel done Conor 👍
1. oktober 2026
Svar fra FBD Insurance
Hi Michael,
We are very happy to hear about your great experience when contacting us recently for your policy needs. It is wonderful to know that the advisor you spoke with was clear, factual, and helpful, and that the extra flexibility provided on price helped secure your business for both your home and vehicle cover.
We appreciate your insight regarding how small adjustments can make a large difference in securing total satisfaction, and we are glad that the service you received made such a positive impression. Thank you very much for taking the time to share your detailed feedback with us and for choosing to trust us with your insurance needs.
Warm regards, The FBD Team.
Clear communication
Clear communication, no over-marketing, accommodating, and curteous.
2. oktober 2026
Svar fra FBD Insurance
Hi Francis,
We appreciate your positive feedback. We are so glad to hear that you experienced straightforward communication and that our team was courteous and helpful throughout the process.
Warm regards, The FBD Team.
Clear pleasant voice
Clear pleasant voice, and the her reply to inquiries was helpful and informative.
Friendly experience
1. oktober 2026
Svar fra FBD Insurance
Hi Fanchea,
We are delighted to hear that you had such a friendly experience and found our team member's communication clear, informative, and helpful with your inquiries. We truly appreciate your positive feedback!
Warm regards, The FBD Team.
A lovely young lady called Amy answered…
A lovely young lady called Amy answered my call with a lovely kind tone and positive attitude I know she enjoy working for FBD she help me every step of the way and took her time with me I have always found FBD staff pleasant but Amy went above and beyond and I always like to stay with the same company that look after me so thank you
2. oktober 2026
Svar fra FBD Insurance
Hi Regina,
We are delighted to hear how supported and valued you felt during your recent call. It is wonderful to know that our team member's kind approach, patience, and dedication made such a positive impression on you. Thank you for your continued loyalty and for taking the time to share your feedback.
Warm regards, The FBD Team.
Svar fra FBD Insurance
Hi Elizabeth,
We appreciate your kind words. We are so glad to hear that you experienced such prompt, accommodating, and pleasant service from our team. Thank you for taking the time to share your positive feedback.
Warm regards, The FBD Team.
Conor was easy to deal with and talked…
Conor was easy to deal with and talked me through the process
1. oktober 2026
Svar fra FBD Insurance
Hi Michael,
We appreciate your positive feedback. We are delighted to hear that our team member was clear, helpful, and guided you smoothly through every step of the process.
Warm regards, The FBD Team.
Clarity on detail and insurance price…
Clarity on detail and insurance price drop for names drivers.
2. oktober 2026
Svar fra FBD Insurance
Hi John,
We are happy to hear that our clear information helped lower your named driver premium. Thank you!
Warm regards, The FBD Team.
Insurance calls can be stressful
Insurance calls can be stressful, frustrating and pressurised.
From the minute Rose said hello, she was kind and patient and informative.
Such a wonderful asset to FBD
28. september 2026
Svar fra FBD Insurance
Hi Clodagh,
We're happy to hear that your experience was so positive and that our team member's patient, informative approach helped ease the stress often felt during these conversations. Thank you very much for taking the time to share your kind feedback with our team.
Warm regards, The FBD Team.
No bull .
No bull .. no waiting... prompt service.. very helpful operator.... the online renewal system is confusing for me but the one to one service was excellent... thank you.
30. september 2026
Svar fra FBD Insurance
Hi John,
We're delighted to hear you had such a positive experience with our one-to-one service and found our operator very helpful. We understand that online systems can sometimes be confusing, and we appreciate your feedback. Thank you for your kind words!
Warm regards, The FBD Team.
Very helpful in guiding me to the…
Very helpful in guiding me to the right policy to my needs thanks Eva
1. oktober 2026
Svar fra FBD Insurance
Hi John,
We appreciate your positive feedback. We're so pleased to hear that our team was very helpful in guiding you to the right policy for your needs.
Warm regards, The FBD Team.
Svar fra FBD Insurance
Hi Mary Claire,
We're so glad you had a quick, efficient, and friendly experience with us. Thank you for your positive feedback; we truly appreciate it!
Warm regards, The FBD Team.
Svar fra FBD Insurance
Hi Bonnie,
We're so pleased to hear that you appreciated our quick response and the discount you received. Thank you for your wonderful feedback!
Warm regards, The FBD Team.
Great Insurance company
Great Insurance company. Renewal came early and I received further notifications closer to the time and the transaction went through smoothly. Always received a competitive quote
1. oktober 2026
Svar fra FBD Insurance
Hi Bernie,
We are so pleased to hear that your renewal process was smooth and that you consistently receive competitive quotes. Thank you for your kind words!
Warm regards, The FBD Team.
Poor customer service
Disliked - I requested an email on 28 September with a revised renewal premium after waiting 10 days for an a resolved claim to be fully processed and underwriters updated. Renewal dept ignorant of resolved claim. Possibly because of oversight in Claims depth.
Liked - your online system on 29 September contained the revised premium and I was able to proceed with my renewal.
29. september 2026
Svar fra FBD Insurance
Hi Elizabeth,
We appreciate you sharing your experience and feedback. We are glad our online system ultimately allowed you to proceed smoothly. We are reviewing our internal communication processes between our claims and renewal departments to prevent similar issues in the future.
Warm regards, The FBD Team.
Svar fra FBD Insurance
Hi Maria,
We're so pleased to hear that you found the online renewal process to be easy and without any issues. Thank you for sharing your positive experience with us!
Warm regards, The FBD Team.
Simple and straightforward.
30. september 2026
Svar fra FBD Insurance
Hi Thomas,
We're so pleased to hear that you found your experience simple and straightforward. Thank you for sharing your positive experience with us!
Warm regards, The FBD Team.
Quick answer on phone Extremely helpful Tanya
I felt at ease with a very friendly staff member Tanya
The only comment was I got some discount when I asked for some .Would I have had to pay the full price if I hadn`t asked John
30. september 2026
Svar fra FBD Insurance
Hi John,
We're so glad to hear our staff member made you feel at ease. We appreciate your feedback regarding the discount and understand your concern about pricing. We are always working to ensure clarity and fairness for all our customers.
Warm regards, The FBD Team.
Very easy to follow instructions on line
29. september 2026
Svar fra FBD Insurance
Hi Timothy,
We are so pleased to hear that you found our online instructions very easy to follow. Thank you for your positive feedback!
Warm regards, The FBD Team.
Svar fra FBD Insurance
Hi Wayne,
We are so pleased to hear that our team provided a positive and hassle-free experience for you over the phone. Thank you for your kind feedback.
Warm regards, The FBD Team.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.