From ordering samples to the finished work, I have no fault to find with this company. Their selection of tiles was so refreshingly different and interesting and I'm so pleased with the Persia Kashan... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I just want to say a big thank you for the entire journey with this company. Throughout my project, which was stressful in many ways, this company was outstanding. Their customer service was excep... Vis mer
What stands out in this organisation is their level of genuine care and support for your vision. Karmen in their North London branch couldn't have been more helpful! I highly recommend Karmen and Fayr... Vis mer
Selskapet har svart
I stupidly waited too long to order a tile edge during my bathroom Reno. So I called up & asked if there was any way I could rush the order. The woman on the phone immediately spoke to someone and mad... Vis mer
Selskapet har svart
4,7
Enestående
1k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lovely tiles and fast delivery.
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi Philippa,
Thank you for your review — we’re so pleased to hear you’re happy with the tiles and that your delivery arrived quickly.
We appreciate you taking the time to share your feedback.
Many thanks,
Fayrouz Tile & Stone
Had to order some more tiles
Had to order some more tiles, bought direct, great quick service, only thing i would say is i wanted to collect but opening hours are late so had to get delivered and it was half again the price of the tiles!
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi,
Thank you for your review — we’re really pleased to hear you were happy with the service.
We understand your frustration around collection times and delivery costs. As tiles are heavy and fragile, delivery is handled via specialist couriers and the charges reflect those rates, which we pass on directly. We’ll also take your feedback on collection hours on board.
We appreciate you taking the time to share your experience.
Many thanks,
Fayrouz Tile & Stone
Amazing service
Amazing service - very helpful with a speedy delivery service. Quality and packing was perfect - highly recommend
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi Lucy,
Thank you for your review — we’re really pleased to hear you had such a positive experience.
It’s great to know the service, delivery and packaging all met expectations, and that you’re happy with the quality of the tiles.
We appreciate your recommendation and thank you for taking the time to share your feedback.
Many thanks,
Fayrouz Tile & Stone
Sample service great
Sample service great
Contacted office as tile was out of stock ,sales contacted me with when they expected more
Arranged for my order to be collected ,service was excellent
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi Beverley,
Thank you for your review — we’re so pleased to hear you had a positive experience with the team.
It’s great to know you were kept informed on stock availability and that everything was arranged smoothly for collection. We’ll be sure to pass your feedback on.
We appreciate you taking the time to share your experience.
Many thanks,
Fayrouz Tile & Stone
Beautiful tiles
Quick delivery and helpful to buy tiles separately x Great service thanks
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi Bonita,
Thank you for your review — we’re so pleased to hear you’re happy with the tiles.
It’s great to know the quick delivery and flexibility of ordering smaller quantities worked well for you. We’re glad the service met your expectations too.
We appreciate you taking the time to share your feedback.
Many thanks,
Fayrouz Tile & Stone
Great tiles
Great tiles! They look awesome and have great slip resistance so ideal for outside.
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi Mr Evans,
Thank you for your review — we’re really pleased to hear you’re happy with the tiles.
It’s great to know the slip resistance and outdoor suitability have worked well for your project, and that they’ve created the look you were after.
We appreciate you taking the time to share your feedback.
Many thanks,
Fayrouz Tile & Stone
Excellent!
Excellent. Great tiles and fantastic customer service.
12. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi,
Thank you for your review — we’re really pleased to hear you’re happy with the tiles and the service you received.
We appreciate you taking the time to share your feedback and hope you enjoy your tiles.
Many thanks,
Fayrouz Tile & Stone
Easy to navigate website
Easy to navigate website and huge range of tiles in terms of style and price
3. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi Debra,
Thank you for your review — we’re really pleased to hear you found the website easy to navigate.
It’s great to know the range of styles and options stood out to you as well. We aim to offer a carefully curated selection to suit different projects and preferences.
We appreciate you taking the time to share your feedback.
Many thanks,
Fayrouz Tile & Stone
Really happy with our tile purchase
Really happy with our tile purchase. Speedy delivery and well packed. All arrived fine. Would definitely buy from Fayrouz Tile and Stone again. Many thanks Phil
3. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi Phil,
Great to hear everything arrived safely and that you’re happy with the tiles. Glad the delivery and packaging did the job properly.
We appreciate you coming back to us again and hope the finished space looks exactly how you had in mind. We will hopefully see you for your next project!
Many thanks,
Fayrouz Tile & Stone
Tiles delivered promptly
Tiles delivered promptly - a day early, even - and all as ordered. Happy to use again in the future.
30. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi Louise,
Good to hear everything arrived as expected and even ahead of schedule. Glad it all went smoothly from order to delivery.
We’d be happy to help again when your next project comes around.
Many thanks,
Fayrouz Tile & Stone
Lovely tiles
Lovely tiles, a discount and responsive customer service which ensured the right vehicle was sent.
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi Tim,
Thank you for your review. We’re pleased to hear you were happy with the tiles and that the team were able to assist in arranging the appropriate delivery. It’s great to know everything went smoothly.
Many thanks,
Fayrouz Tile & Stone
We love our tiles
We love our tiles! Great service, great quality, would definitely shop again.
3. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi,
Thank you for your review. We’re pleased to hear you love the tiles and were happy with both the service and quality.
We really appreciate your support and would be delighted to help again in the future.
Many thanks,
Fayrouz Tile & Stone
Excellent service
Excellent service very friendly and helpful. Speedy delivery and tiles as described.
3. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi James,
Thank you for your review. We’re pleased to hear you found the team friendly and helpful, and that your tiles arrived quickly and as described.
Many thanks,
Fayrouz Tile & Stone
Excellent service
From the young lady taking my order over the phone to the helpful delivery driver, they were both amazing.
My tiles have arrived safe and well, all checked no damages. Thank you very much excited to see my finished kitchen.
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi Freda,
Thank you for your review. We’re pleased to hear the team were helpful from placing your order through to delivery, and that everything arrived safely with no damage.
We hope your kitchen comes together beautifully — it’s always an exciting stage.
Many thanks,
Artisan Tile Company
Product arrived on the date specified
Product arrived on the date specified
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi Carl,
Thank you for your review. We’re pleased to hear your order arrived on the date specified.
Many thanks,
Fayrouz Tile & Stone
great service and lovely quality tiles
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi,
Thank you for your review. We’re pleased to hear you were happy with the service and the quality of the tiles.
Many thanks,
Fayrouz Tile & Stone
Excellent
Excellent service and absolutely stunning tiles. We are delighted. Delivery was quick and great communication.
21. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi Nikki,
Thank you for your review. We’re so pleased to hear you’re happy with the tiles and that everything from delivery to communication went smoothly.
We really appreciate your feedback.
Many thanks,
Fayrouz Tile & Stone
Absolutely beautiful tiles for my new…
Absolutely beautiful tiles for my new cloakroom. Bathroom fitter was very impressed with them.
1. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi Heather,
Thank you for your review. We’re so pleased to hear the tiles look beautiful in your new cloakroom, and it’s great to know your bathroom fitter was impressed with them as well.
Many thanks,
Fayrouz Tile & Stone
Zellige oyster square Moroccan style tile
Received sample quickly and went on to order the tiles for my bathroom. Really lovely tiles and quick delivery. Great company would definitely use them again!
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi Christina,
Thank you for your review. We’re pleased to hear the sample helped you make your decision and that the tiles arrived quickly for your bathroom project. It’s great to know you’re happy with them and that the process went smoothly.
We really appreciate your support and would be happy to help again in the future.
Many thanks,
Fayrouz Tile & Stone
Great experience
Great experience, collection in store saved me a fortune & the instore team were amazing
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fayrouz Tile & Stone
Hi Tom,
Thank you for your review. We’re pleased to hear you had a great experience and that collecting in store worked well for you. It’s also lovely to know the showroom team were so helpful.
Many thanks,
Fayrouz Tile & Stone
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