I have had my eyes on the blue linen shirt for a while, decided to wait for the sale,( I always like a bargain ) I was surprised you had it in stock, see it on line, ordered it, it arrived in a couple... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I wanted to swap the dress I ordered online and had delivered to store for the same one on the shop floor as mine was so creased, when i opened it in the store. I felt in particular one of the assista... Vis mer
Selskapet har svart
Fatface is a go to clothing store for myself and my husband , great choice , quality and service , in store and online , always happy with purchases !
Selskapet har svart
I had ordered quite a number of items online as I was unable to visit the store in person because of ill health. I was happy with some clothes, but others weren’t suitable at all, so I phoned my local... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktopplysninger
Unit 2 11 Thoroughfare, IP12 1AA, Woodbridge, Suffolk, Storbritannia
- 01394 389314
4,7
Enestående
102 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Shop staff helpful and friendly
Shop staff helpful and friendly, sadly trainers ordered came up small so returned immediately in shop without any problems. More than happy with excellent service, thank you
14. august 2025
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered in the afternoon and was able…
Ordered in the afternoon and was able to pick up at my local store the next day.
Staff are always lovely and helpful.
8. august 2025
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely great clothing
Absolutely great clothing at bestest prices and good quality. Love it how the colours allow you to mix and match it all
11. august 2025
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very easy to order online
Very easy to order online . Liked the idea that you could collect in store which saved you having to pay delivery fees. Also very easy to return goods with two options to which stores use fat face or next
3. juli 2025
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really helpful assistant looked online…
Really helpful assistant looked online to show me alternative shirt colours
4. juli 2025
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Efficent and friendly customer care in…
Efficent and friendly customer care in the shop. Sadly the product was 'the right size' - I had bought a similar item in a different colour - and yet it didn't fit.
5. mars 2025
Svar fra FatFace - WOODBRIDGE
Hello there,
Thank you for your review.
I am pleased to hear you had a positive experience in our Woodbridge shop. I am sorry that the item didn't fit right on this occasion.
Take care, CT
Making simple shopping a complete Faff !
They state on their website that Blue Light discount is 20%, but on blue light it only states 10%. Got a call back telling me that this is a known issue! Shame no one got it resolved. They then told me I would have to order with the 10% and then claim the other 10% back! No thanks,
16. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - WOODBRIDGE
Hello there
Thank you for taking the time to leave your review.
I am sorry to hear that your Blue Light discount wasn't working. I can see that we did offer to refund you the difference after you placed the order, however this offer wasn't taken up.
Take care, LE
Easy to navigate website and pick up…
Easy to navigate website and pick up from the local FatFace store.
25. desember 2024
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The order hasn’t arrived
The order hasn’t arrived - it went to the wrong shop ? Lost!
8. desember 2024
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly and helpful
Very quick delivery to local store, staff always helpful and friendly and the boots are good quality and very comfortable!
5. desember 2024
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love this shop
Love this shop! Great staff and friendly environment with high quality clothes. My server Bryan was very helpful
19. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - WOODBRIDGE
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love the quality and style
23. november 2024
Svar fra FatFace - WOODBRIDGE
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly helpful staff
Friendly helpful staff. Good layout in shop so easy to browse and look at the clothes.
7. november 2024
Svar fra FatFace - WOODBRIDGE
Hello Carole
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
EASY
Easy to order and return
Efficient fast service.
Excellent friendly and helpful staff
26. august 2024
Svar fra FatFace - WOODBRIDGE
Hello Sandra
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good website & service
Good website, easy ordering.Delivery was within a couple of days, & updates about delivery times.Goods packed well, ordered two sizes as not sure which size I was returned one to a store, very helpful sales consultants.
25. august 2024
Svar fra FatFace - WOODBRIDGE
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchase!
Take care. -LA
Easy to order and collect in store.
Really easy to order and collect in store .Shop attractively laid out and with good sale bargains.
19. august 2024
Svar fra FatFace - WOODBRIDGE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service in store and quality clothing
Very friendly staff in the Woodbridge store where I returned an item ordered online.
Prompt delivery for items ordered online. Overall very satisfied with the service I have received and quality of the goods ordered.
27. juni 2024
Svar fra FatFace - WOODBRIDGE
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We look forward to welcoming you back soon!
Take care. -GM
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.