Efficent and friendly customer care in the shop. Sadly the product was 'the right size' - I had bought a similar item in a different colour - and yet it didn't fit.
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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In the Woodbridge store today and really loved it. Well laid out shop, gorgeous clothes and great air conditioning on a boiling day…..but most impressive of all were the lovely ladies working ther... Vis mer
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Purchasing items on line was a relatively easy experience, as was returning one of the items. Very quick response to returning the money into my bank. Usually, I have a stressful time waiting for mone... Vis mer
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Very impressed with the customer service in The Woodbridge FatFace. I bought a pair of cargo trousers online just before Christmas. Very nice but they had been sized incorrectly. The staff were very h... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktopplysninger
Unit 2 11 Thoroughfare, IP12 1AA, Woodbridge, Suffolk, Storbritannia
- 01394 389314
4,8
Enestående
98 anmeldelser
Ber kundene om å skrive anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Friendly shop assistant
Shop person happy for me to try on clothes ordered online. Fortunately sizes as expected.
8. mai 2026
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff are always very helpful and…
Staff are always very helpful and friendly. Lovely quality clothes.
1. mai 2026
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Assistants very helpful
Assistants very helpful. Unwrapping bags etc and dealing with returns
6. mars 2026
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always very friendly and accommodating…
Always very friendly and accommodating nothing to much trouble
18. januar 2026
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I was able to pick up my new swimsuit 3…
I was able to pick up my new swimsuit 3 days before the date I'd been given so that was a big plus as I'd bought it for my holiday. It was also a bargain at half price and a very high quality, well-made swimsuit. I love the pink & turquoise colour combination.
6. januar 2026
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely staff
19. desember 2025
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy socks!
Happy socks!
I ordered some socks for my grandson to be collected from the Woodbridge store, they were not available at the expected date, but were delivered to my home, free of charge the next day. Brilliant service
17. november 2025
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love the shop
I love the shop, have bought a few items which are very good quality, styling excellent, bit expensive but worth it! P
11. oktober 2025
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality, easy free delivery and friendly service from FatFace
Great quality and service from FatFace! I was hunting for a cream T-shirt and came across this pyjama top (officially!) in the sale. I ordered online, collected in store for free, tried it on while there (just in case) and was so pleased with it. The fit is true to size, it’s lovely quality fabric, with frill and gather detail and makes a beautiful top.
13. september 2025
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful staff
21. august 2025
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
On line
I ordered on line and picked up in store. The ladies were friendly and efficient, with me and other customers in store.
16. august 2025
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Shop staff helpful and friendly
Shop staff helpful and friendly, sadly trainers ordered came up small so returned immediately in shop without any problems. More than happy with excellent service, thank you
14. august 2025
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered in the afternoon and was able…
Ordered in the afternoon and was able to pick up at my local store the next day.
Staff are always lovely and helpful.
8. august 2025
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely great clothing
Absolutely great clothing at bestest prices and good quality. Love it how the colours allow you to mix and match it all
11. august 2025
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very easy to order online
Very easy to order online . Liked the idea that you could collect in store which saved you having to pay delivery fees. Also very easy to return goods with two options to which stores use fat face or next
3. juli 2025
Svar fra FatFace - WOODBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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