I’m not sure what I’m reviewing as I already reviewed my cardigan that I ordered via the shop and got it the next day which was fab
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have always had good experience with Fatface both on line shopping and in store. Their clothing is well made with good comfortable fit true to size and generally on the comfortable side of fit. I ha... Vis mer
Selskapet har svart
The staff at the Reigate branch today went out of their way to find me exactly the product I was looking for, making two trips to the stock room just to find the jacket I wanted but with my preferred... Vis mer
Selskapet har svart
Your order to store service is a shambles. 3rd time I have used it and problem every time with delays and misinformation. Will not use this service again.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktopplysninger
20/22 High Street, RH2 9AY, Reigate, Surrey, Storbritannia
- 01737 243103
4,7
Enestående
86 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I’m not sure what I’m reviewing as I…
I’m not sure what I’m reviewing as I already reviewed my cardigan that I ordered via the shop and got it the next day which was fab
29. mai 2026
Svar fra FatFace - REIGATE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Svar fra FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I have always had good experience with…
I have always had good experience with Fatface both on line shopping and in store. Their clothing is well made with good comfortable fit true to size and generally on the comfortable side of fit. I have had occasion to return an on line purchase and have always found them helpful and honest dealing. I recommend this brand.
5. mars 2026
Svar fra FatFace - REIGATE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Easy to use website
Easy to use website, quick delivery to a local store.
Good communication throughout process.
Friendly staff when I went to collect items
8. januar 2026
Svar fra FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff, good prices
Great staff, always so helpful and nothing is too much trouble
5. januar 2026
Svar fra FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Product bought in sale
Product bought in sale. Order process easy, delivery to local shop reasonably prompt. Product in good order and an attractive style.
2. januar 2026
Svar fra FatFace - REIGATE 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Great shopping experience
On line ordering easy as is returns process. Shop experience in Reigate always great, excellent customer service from knowledgeable staff.
6. januar 2026
Svar fra FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient service
Item arrived on time for collection.
T shirt looks good quality. Happy with the purchase.
20. desember 2025
Svar fra FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Service just works
Order placed on line for delivery into my local branch - worked perfectly. Very happy with the item ordered, excellent quality and well priced.
15. november 2025
Svar fra FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Went to the Reigate Store and was…
Went to the Reigate Store and was helped by Robert the manager there who was so helpful with my gift receipt exchange!
Great service! Will definitely go back!
24. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My order has not been delivered
24. oktober 2025
Svar fra FatFace - REIGATE 2
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Easy to order, and order was on time.
Easy to order, and received my order quickly, staff were very helpful in the Reigate store.
18. august 2025
Svar fra FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy return and exchange!
Easy return and exchange!!
Friendly and informative service. Fast delivery.
1. juni 2025
Svar fra FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely dress.
Lovely dress.
Size just perfect, not too voluminous and the colour is lovely, more coral than orange.
Collected from store.
Glad they are doing click and collect again.
3. mai 2025
Svar fra FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order on line and get delivered…
Easy to order on line and get delivered to store. Good quality product
19. desember 2024
Svar fra FatFace - REIGATE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
order to store service is a…
Your order to store service is a shambles. 3rd time I have used it and problem every time with delays and misinformation. Will not use this service again.
2. november 2024
Svar fra FatFace - REIGATE 2
Hello Lisa
Thank you for taking the time to leave your review.
This doesn't sound right, and not the experience we want our customers to receive. Please email fatfacereviews@mail.fatface.com for help.
Thank you, LE
Excellent service from start to finish
Excellent service from start to finish. Easy to order, delivered to local store and a beautifully made product. I will be shopping at Fatface again.
22. august 2024
Svar fra FatFace - REIGATE 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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