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FatFace - HARROGATE Anmeldelser 119

TrustScore 4.5 av 5

4,7

Beliggenhet

Bytt filial

8 Princes Street, HG1 1NH Harrogate, North Yorkshire, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I ordered a few items and was pleased with all except 1. I wanted to return it in store but having paid via PayPal I couldn't. The sales assistant was so helpful, wrapping up my parcel and printing a... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Lovely clothes and great selection of new season wear. I found staff a little disappointing - busy I think unpacking and service was rushed. My new items were bundled, as opposed to nicely folded, i... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We visit many Fatface shops and always have a good feel good time here at Harrogate. The team here are always friendly happy to help and the clothing well kept and in good order. The store is clean... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Went to look for a dress for my teenaged daughter for her cousin's wedding, where she will be in the bridal party. Assistant Danni was amazing! He anticipated our needs; searching out the colour of... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Klesbutikk
  2. Butikk for motetilbehør
  3. Herreklesbutikk
  4. Dameklesbutikk

Skrevet av virksomheten

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktopplysninger

  • 8 Princes Street, HG1 1NH, Harrogate, North Yorkshire, Storbritannia

  • 01423 538773

4,7

Enestående

TrustScore 4.5 av 5

119 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Another great Airlie sweat

Another great Airlie sweat top and a sale that has real reductions. The Harrogate store is always well stocked and the staff are incredibly helpful and friendly.

30. april 2023
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Svar fra FatFace - HARROGATE

Good Morning

Thank you for your review.

I am so pleased to hear that you are happy with your new Airlie.

I hope you have a great day!

EP

Vurdert til 5 av 5 stjerner

First time ordering from FatFace

First time ordering from FatFace. Not disappointed! Great service, great product and in the sale so great price too.
Staff in the Harrogate store are really helpful and pleasant. Great shopping experience for a new customer.

29. april 2023
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Svar fra FatFace - HARROGATE

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Vurdert til 5 av 5 stjerner

Staff in the Harrogate branch are…

Staff in the Harrogate branch are always friendly, professional and helpful.

28. april 2023
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Svar fra FatFace - HARROGATE

Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS

Vurdert til 2 av 5 stjerner

Took a while for parcel to come to…

Took a while for parcel to come to store. Assistant couldnt find parcel even asked if I had come to right store. Then brought someone elses parcel out despite me spelling my surname & showing her on my phone. Eventually after about 15 mins in shop she find it. She did apologise

20. april 2023
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Svar fra FatFace - HARROGATE

Hello,
Thank you for providing us your feedback. I am so sorry for any inconvenience this caused for you. I will be passing your feedback to the appropriate departments. If there is anything else we can support with please get in touch by emailing us at customerservices@fatface.com or calling us on 03301240000
Take care - KS

Vurdert til 5 av 5 stjerner

On line order

Ordered on line and collected in store. Easy to complete and staff in store very helpful

13. april 2023
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Svar fra FatFace - HARROGATE

Thankyou so much for your 5* review, we are always happy to read about our wonderful customers having a positive experience both online and in store! - Take care, BP

Vurdert til 5 av 5 stjerner

A dream, green summer dress

I sent for a white, large collared blouse on-line but decided to collect it from the Harrogate store instead of having it delivered. I was disappointed by the blouse which was not a good fit and had a tight, uncomfortable modesty vest inside. It was very difficult to put on too.
However, I remembered a beautiful green summer dress from the website and asked if that was available. The staff member duly collected it from the stockroom and I was delighted that it fitted. It is from the National Forest Collection and is made from beautiful soft cotton, so
comfortable to wear with its button front and gathered skirt with pockets. The design features actual wild flower drawings on a spring green background
It was no problem to exchange the blouse for the dress and the Fat Face staff were very pleasant and helpful. I’m delighted by the purchase and looking forward to warm sunshine without the cold wind so that I can wear it. I much prefer to try on clothes in -store instead of having to return unwanted items.

1. april 2023
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Svar fra FatFace - HARROGATE

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Vurdert til 5 av 5 stjerner
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Svar fra FatFace - HARROGATE

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LB

Vurdert til 5 av 5 stjerner

We always have a good experience at the…

We always have a good experience at the Harrogate shop, pleasant helpful staff always

14. januar 2023
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Svar fra FatFace - HARROGATE

Hi Lesley thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Vurdert til 5 av 5 stjerner

Great service

I ordered a few items and was pleased with all except 1. I wanted to return it in store but having paid via PayPal I couldn't. The sales assistant was so helpful, wrapping up my parcel and printing a return label. I wasn't even buying anything but he went out of his way ho help. Great service and I will be back.

3. desember 2022
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Svar fra FatFace - HARROGATE

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP

Vurdert til 5 av 5 stjerner

Lovely gift

Lovely necklace bought as a gift for my best friend on her birthday

11. november 2022
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Svar fra FatFace - HARROGATE

Hi Katie,
Thank you so much for your review, this is exactly what we love to hear from our lovely customers! We hope she loves her necklace.
Take care - KS

Vurdert til 5 av 5 stjerner

I got the items I wanted for a fair…

I got the items I wanted for a fair price

17. oktober 2022
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Svar fra FatFace - HARROGATE

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Vurdert til 2 av 5 stjerner

Train your assistants better.

I tried on the skirt in the shop but it was too big and the assistant said that it wasn't available on line. Disappointed I left the shop only to find that it was!!
Ordered it and am VERY happy.

23. september 2022
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Svar fra FatFace - HARROGATE

Hi Kath, Thanks for your review. I am very sorry to hear that you were given false information regarding stock online. However, it is great news that you managed to purchase what you were looking for and I hope that you are happy with your new purchase! Have a lovely day! - ES

Vurdert til 5 av 5 stjerner

Very quick and efficient service from…

Very quick and efficient service from website to delivery. Really hassle free. Easy returns. Lovely products. Wouod highly recommend.

21. juli 2022
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Svar fra FatFace - HARROGATE

Hello Sarah

Thank you for your feedback regarding your recent online order.

I am pleased to read that your online shopping experience was a positive one and you would highly recommend FatFace !

Take care, TG

Vurdert til 5 av 5 stjerner

Great product

Great product, excellent quality, excellent fit and swift delivery.

4. juli 2022
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Svar fra FatFace - HARROGATE

Hi Paul,

Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received. - ES

Vurdert til 5 av 5 stjerner

Great shop

Great shop. Helpful staff.

20. mai 2022
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Svar fra FatFace - HARROGATE

Hi Margy,
Thank you for leaving us your 5 star review.
I am pleased to read that your instore shopping experience was a positive one-we can't wait to see you again!
Take care, LA

Vurdert til 5 av 5 stjerner

Staff in the Harrogate store are…

Staff in the Harrogate store are always polite, friendly and helpful.
The clothes especially their dresses are lovely and the sales are amazing, one of the few high street shops left that is still worth a visit.

2. april 2022
Anmeldelse skrevet uten oppfordring
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Svar fra FatFace - HARROGATE

Good Morning Zoe

Thank you for your 5* review and for sharing your recent experience in our Harrogate store with us.

Please be assured that this will be passed onto the crew members involved for you.

-EP

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