Banner for FatFace - HARROGATE

FatFace - HARROGATE Anmeldelser 119

TrustScore 4.5 av 5

4,7

Beliggenhet

Bytt filial

8 Princes Street, HG1 1NH Harrogate, North Yorkshire, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I ordered a few items and was pleased with all except 1. I wanted to return it in store but having paid via PayPal I couldn't. The sales assistant was so helpful, wrapping up my parcel and printing a... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Lovely clothes and great selection of new season wear. I found staff a little disappointing - busy I think unpacking and service was rushed. My new items were bundled, as opposed to nicely folded, i... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We visit many Fatface shops and always have a good feel good time here at Harrogate. The team here are always friendly happy to help and the clothing well kept and in good order. The store is clean... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Went to look for a dress for my teenaged daughter for her cousin's wedding, where she will be in the bridal party. Assistant Danni was amazing! He anticipated our needs; searching out the colour of... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Klesbutikk
  2. Butikk for motetilbehør
  3. Herreklesbutikk
  4. Dameklesbutikk

Skrevet av virksomheten

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktopplysninger

  • 8 Princes Street, HG1 1NH, Harrogate, North Yorkshire, Storbritannia

  • 01423 538773

4,7

Enestående

TrustScore 4.5 av 5

119 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Easy shopping

Quick delivery to local shop and all straightforward.

10. desember 2023
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Vurdert til 5 av 5 stjerner

Really helpful lady in my local shop

Really helpful lady in my local shop, but the item I wanted was unavailable. I ordered online and picked up from the shop 2 days later. Great service and the jumper is perfect.

30. november 2023
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Vurdert til 5 av 5 stjerner

Very helpful friendly staff

Very helpful friendly staff, ordered item for me to be delivered free to my home address.

5. desember 2023
Anmeldelse skrevet uten oppfordring
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Good Afternoon Mandy,

Thank you for taking the time to leave us a review!

I am happy to hear you had a positive experience in our Harrogate store! I will make sure this feedback is passed on, we cannot wait to welcome you back!

Kind Regards, JW

Vurdert til 5 av 5 stjerner

Very good

Very good. Always friendly staff. Really nice top!

7. november 2023
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Vurdert til 3 av 5 stjerner

Lovely slipper boots but box damaged…

Lovely slipper boots but box damaged and they are a Christmas gift

5. november 2023
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Hello
Thank you for your review,

I am so sorry to hear of your recent experience with us.

Please contact us at customerservices@fatface.com so we can look into this further for you.

EP

Vurdert til 5 av 5 stjerner

Straight forward order online

Straight forward order online. Easy and quick collection from the shop. High quality product purchased as birthday gift.

20. oktober 2023
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Vurdert til 5 av 5 stjerner

Came within timeframe specified

Came within timeframe specified, received notifications, easy collection process

10. oktober 2023
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB

Vurdert til 5 av 5 stjerner

Friendly

Lovely, helpful staff.

11. oktober 2023
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Hi Rebecca
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Vurdert til 4 av 5 stjerner

Speedy and helpful

Speedy delivery and helpful staff in store (Harrogate store) to deal with returns.

27. september 2023
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Hi Suzanne
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Vurdert til 5 av 5 stjerner

Click and collect and friendly staff in…

Fast delivery and friendly staff in store

16. september 2023
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS

Vurdert til 5 av 5 stjerner

Collecting coat ordered online

Friendly welcome inshore, served promptly. Coat that I collected was great quality and a perfect fit.

25. august 2023
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS

Vurdert til 5 av 5 stjerner

great service !

18. august 2023
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS

Vurdert til 5 av 5 stjerner

The best summer sale

Great summer sale. Loads of choice and fab discounts. Delivery was quick and all unwrapped ready to try on, no excess plastic which was a nice touch. Brilliant summer haul. Also bought loads in the shop. Love my local Fat Face.

8. august 2023
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS

Vurdert til 5 av 5 stjerner
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your shopping experience online and in our Harrogate store was a positive one and hope you look forward to shopping with us in the future. Take care – LB

Vurdert til 5 av 5 stjerner

Fabulous choice of products

Fabulous choice of products. Friendly staff & excellent service

14. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Thank you for your feedback. We deeply appreciate your feedback and are thrilled to hear that you are pleased with your order! We look forward to welcoming you back soon x - RS

Vurdert til 5 av 5 stjerner

Warm welcome

Warm welcome, time to browse, quality ranges, and I always find exactly what I’m looking for. Friendly service. 5 star.

3. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Good afternoon, Janet

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Harrogate store.

Take care, JB

Vurdert til 5 av 5 stjerner

Fantastic shop everything in it right…

Fantastic shop everything in it right place neat and tidy you can find what you are looking for,staff were very helpful friendly plus the manager gave us 15 percent discount because we bought a lot of goods,it’s the best fat face shop we have bin in,and we have been in quite a few,Milton Keynes,Cornwall,

5. juni 2023
Anmeldelse skrevet uten oppfordring
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us in our Harrogate store. Take care – CD

Vurdert til 5 av 5 stjerner

Always very helpful in store

Always very helpful in store. Clothes excellent quality 👌

2. juni 2023
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Vurdert til 3 av 5 stjerner

Quallity product. Questionable returns policy.

I collected the item from my local Fat face store. The problem I had was that the item did not fit so I had to get a smaller size. Surely I could have just exchanged it but I had to get a refund to my card and pay again, the exact same price. Also, I collected my item from the store but was unable to get the replacement delivered to the store for some reason.

7. mai 2023
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Thank you for your feedback. We are currently upgrading our systems so this has unfortunately thrown a few spanners in the works regarding deliveries to store. Once this has all finished, we will of course be re-opening our Click and Collect, and Order In Store options once again! - RS

Vurdert til 5 av 5 stjerner

Super friendly staff

Super friendly staff, always happy to help. I went in to return an item and they advised that as it was paid by PayPal that I needed to post it. They packaged the item up for me so I could do it if at the post office rather than having to take it back home.

4. mai 2023
Logoen til FatFace - HARROGATE

Svar fra FatFace - HARROGATE

Hi there,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv