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FatFace - EXETER 2 Anmeldelser 

288
TrustScore 4.5 av 5

4,7

Beliggenhet

Bytt filial

Unit 4/5 Princesshay, EX1 1GE Exeter, Devon, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

There's so much I love about FatFace: the quality of the clothes, the style, and the colours/patterns. But, most importantly, the customer service is consistently good. The team is warm and welcoming,... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Initial order sent incorrectly. Should have been 34:12 but sent 34:10 1/2. All sorted but irritated by the girl in the local store who appeared to be working from a script and would not allow me a w... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Visited the Exeter store, found some very nice clothes and had such a pleasant experience due to the absolutely lovely staff members. Eleanor on the till was so helpful and kind.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Staff in store excellent in all ways. Directed me to website for specific items they checked were on website and wrote details down for me. Offered to order online in store but I wanted to look at sit... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Klesbutikk
  2. Butikk for motetilbehør
  3. Herreklesbutikk
  4. Dameklesbutikk

Skrevet av virksomheten

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktopplysninger

  • Unit 4/5 Princesshay, EX1 1GE, Exeter, Devon, Storbritannia

  • 01392 982018

4,7

Enestående

TrustScore 4.5 av 5

288 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(288)

13 098 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Good quality fast delivery

Good quality fast delivery

15. april 2026
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Svar fra FatFace - EXETER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

Website easy to navigate! Products are of excellent quality

Website easy to find products, and it’s always helpful to go into a store to see the item so you know exactly what you’re ordering in size needed if not in store! Products delivered are of an excellent quality and fit & material they’re made from, truly flatter the shape of the person wearing them.the click & collect was easy to find in store and shop assistant was professional.

6. mars 2026
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Svar fra FatFace - EXETER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

Good quality well made clothes

Good quality well made clothes. very trendy and graet value

14. mars 2026
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Svar fra FatFace - EXETER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

Good delivery service to next store

Good quality clothing bit on the expensive side.

21. februar 2026
Logoen til FatFace - EXETER 2

Svar fra FatFace - EXETER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

I like Fat Face clothing

I like Fat Face clothing , but I wish you would change your courier ! Everi must be the worst courier company on the planet.

7. februar 2026
Logoen til FatFace - EXETER 2

Svar fra FatFace - EXETER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

A great service

I placed an order pm and the item arrived the following morning which is a fantastic QofS!

27. januar 2026
Logoen til FatFace - EXETER 2

Svar fra FatFace - EXETER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 3 av 5 stjerner

Just one moan.

I shopped online, in the sale and found 2 items I wanted, ordering and paying for these items was easy. The communication about when my items were in was good. The only problem I had, and hence, the 3 stars. Was the collection. I was told on a Sunday afternoon it was available for collection. We drove into the shop to pick it up and found they had closed early for restocking. It was a wasted journey and I had to make other arrangements to pick up my order. It would have been helpful and saved a journey if the early closing had been communicated, via email or text, to me before we drove into Exeter.

24. januar 2026
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Svar fra FatFace - EXETER 2

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Vurdert til 5 av 5 stjerner

I'm getting slightly worried and…

I'm getting slightly worried and embarrassed to admit that my entire wardrobe is from FatFace.

The staff at my local branches are always very helpful.

17. januar 2026
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Svar fra FatFace - EXETER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 4 av 5 stjerner

Staff polite and helpful

Staff polite and helpful

21. desember 2025
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Svar fra FatFace - EXETER 2

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

Helpful staff

Visited Exeter store to return a sale item within the 14 day return period. Very pleased to discover that the company had recently extended the returns period to for sale items to 28 days which meant I could wait for an online order to compare sizes. Please note I don’t know if this change is temporary or permanent.

Thought this was really helpful after Christmas and considering all the weather events of the last few weeks.

Staff always very helpful in this store and all they can to sort out any problems.

7. januar 2026
Logoen til FatFace - EXETER 2

Svar fra FatFace - EXETER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

On line order…

It was easy to order I was informed when the delivery was made to the store
It was easy to collect

29. desember 2025
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Svar fra FatFace - EXETER 2

Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM

Vurdert til 4 av 5 stjerner

Easy to order and arrange pick up.

Easy to order and arrange pick up.
Friendly service in store at collection.
Earlier delivery than selected and reminders that it was available.

19. desember 2025
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Svar fra FatFace - EXETER 2

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

Very good quality of clothing it is…

Very good quality of clothing it is pricey
Pay for what you get all good

5. desember 2025
Logoen til FatFace - EXETER 2

Svar fra FatFace - EXETER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

Really nice tops have several in…

Really nice tops have several in different colours, they wash really well and keep there shape as well , very nice fabric and really good click & collect service and well informed when to collect it x

4. desember 2025
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Svar fra FatFace - EXETER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

Staff very helpful

Staff very helpful

11. oktober 2025
Logoen til FatFace - EXETER 2

Svar fra FatFace - EXETER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

Very helpful staff

11. oktober 2025
Logoen til FatFace - EXETER 2

Svar fra FatFace - EXETER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

Very good welcome experience…

Always have a lovely welcome experience at FF in Exeter.
Never any order problems.
As an older woman, the varying ages of staff help to make me comfortable in the shop.
Clothes are generally as described and could be returned if not. (Never had to return an item)

15. august 2025
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Svar fra FatFace - EXETER 2

Good afternoon,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Vurdert til 5 av 5 stjerner

Lovely fit perfect jeans

24. september 2025
Logoen til FatFace - EXETER 2

Svar fra FatFace - EXETER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

Customer service trumps White Stuff & Zara

Had an unexpected hour to spare this morning so nipped into Exeter on my bike to buy a pair of jeans - then realised I'd mislaid the key to my lock.
Went to White Stuff and Zara, politely asked if I could bring my bike into the shop with me while I looked for jeans, / perhaps they wouldn't mind casting an eye on it against the window, as I had no bike lock and couldn't leave it unsecured. If I had uttered "dog poo" instead of "bike" I might be able to understand the panic, horror and officiousness of the responses with which I was met. As it is, (bearing in mind it's midweek and there literally were no other people in either shop to be hazarded by the bike) I don't get the logic of treating customers like they're brandishing dog poop instead of a bike plus cash - and who won't then return to spend.

In contrast, Nathan in Exeter Fat Face cheerfully said "No problem, of course, I wouldn't want to leave my bike either", indicated an appropriate space...enabling me to spend £200 on three pairs of jeans. Friendly, efficient (professional)! Nice one.

18. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til FatFace - EXETER 2

Svar fra FatFace - EXETER 2

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Exeter store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Vurdert til 5 av 5 stjerner

Exeter very helpfulExcellent

Excellent extremely helpful a

10. september 2025
Logoen til FatFace - EXETER 2

Svar fra FatFace - EXETER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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