There's so much I love about FatFace: the quality of the clothes, the style, and the colours/patterns. But, most importantly, the customer service is consistently good. The team is warm and welcoming,... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Initial order sent incorrectly. Should have been 34:12 but sent 34:10 1/2. All sorted but irritated by the girl in the local store who appeared to be working from a script and would not allow me a w... Vis mer
Selskapet har svart
Visited the Exeter store, found some very nice clothes and had such a pleasant experience due to the absolutely lovely staff members. Eleanor on the till was so helpful and kind.
Selskapet har svart
Staff in store excellent in all ways. Directed me to website for specific items they checked were on website and wrote details down for me. Offered to order online in store but I wanted to look at sit... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktopplysninger
Unit 4/5 Princesshay, EX1 1GE, Exeter, Devon, Storbritannia
- 01392 982018
4,7
Enestående
288 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lovely jumper at a great sale price
Lovely jumper at a great sale price. Speedy delivery, no issues, all good, thank you ☺️
7. august 2026
Svar fra FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality as always from Fat Face
31. juli 2026
Svar fra FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited the Exeter store
Visited the Exeter store, found some very nice clothes and had such a pleasant experience due to the absolutely lovely staff members. Eleanor on the till was so helpful and kind.
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Exeter
Exeter . Always a warm welcome and very helpful, friendly staff. The quality can always be relied on.
Loved Fatface for many years.
Although I feel with the influence of Next, the Fatface brand has lost a bit of its identity.
8. juli 2026
Svar fra FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
Great service. Order arrived by when it should to local store. Collection process smooth and easy, clothes ordered all great and matched description.
21. september 2025
Svar fra FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
3rd one of these shirts
3rd one of these shirts! Nice texture, well made. Had hoped to pick up in store but my size wasn’t available. Sat on a bench outside and ordered on line and picked up a couple of days later
8. juli 2026
Svar fra FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
There's so much I love about FatFace
There's so much I love about FatFace: the quality of the clothes, the style, and the colours/patterns. But, most importantly, the customer service is consistently good. The team is warm and welcoming, our dog gets treats (in fact, she pulls us into the shop to get her treats!), and it's just an all-round good experience.
12. juni 2026
Svar fra FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered this for delivery at the…
I ordered this for delivery at the store a few days later - it’s weeb nearly 2 weeks now and still not arrived and no updates !
17. juni 2026
Svar fra FatFace - EXETER 2
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Fat Face clothing suits me
Fat Face clothing suits me, both in fit and quality. The shop staff are also excellant.
9. juni 2026
Svar fra FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
They always had good quality clothes…
They always had good quality clothes and nice range.
9. juni 2026
Svar fra FatFace - EXETER 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Initial order sent incorrectly
Initial order sent incorrectly. Should have been 34:12 but sent 34:10 1/2. All sorted but irritated by the girl in the local store who appeared to be working from a script and would not allow me a word in edge ways. When I eventually managed to quieten her she accused me of being rude and offensive. She needed to learn to listen to the customer otherwise an excellent service.
Exeter is an excellent store.
7. juni 2026
Svar fra FatFace - EXETER 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Excellent service & a good selection of…
Excellent service & a good selection of summer wear at competitive price
6. juni 2026
Svar fra FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to find what I was looking for and…
Easy to find what I was looking for and good customer service
5. juni 2026
Svar fra FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff in store excellent in all ways
Staff in store excellent in all ways. Directed me to website for specific items they checked were on website and wrote details down for me. Offered to order online in store but I wanted to look at site. Found items easily online and ordering simple and straightforward. Was delivered on date estimated at checkout. Very happy with items ordered.
22. mai 2026
Svar fra FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I always buy fat face clothing and it’s…
I always buy fat face clothing and it’s so easy to order on line as it’s always a quick and efficient service
3. mai 2026
Svar fra FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff are very accomodating..
26. april 2026
Svar fra FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
As always a friendly professional…
As always a friendly professional service. I was returning an item purchased online all handled very swiftly and smoothly.
23. april 2026
Svar fra FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - EXETER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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