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FatFace - EASTBOURNE Anmeldelser 

176
TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

80 The Beacon Centre, BN21 3NW Eastbourne, East Sussex, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great line of summer clothing to chose from, in all the seasons colours, and of the usual high quality you can expect from FatFace.

Selskapet har svart

Vurdert til 5 av 5 stjerner

I want to give a huge shout out to Zara (manager) and Lottie at the Eastbourne FatFace store. They both go over and beyond by being welcoming, professional, hard working and a shinning example of... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Tried on the Elsie wide leg jeans in shop the perfect fit so ordered in another colour ( 5.5ft and regular length just right with trainers really hope won’t shrink in wash ) so comfy to wear . Ordered... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Easy website and ordered for click and collect. It's arrived on time and we're nice. Unfortunately one item hadn't been checked properly and was very discoloured so had to obtain refund. Suggest that... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Klesbutikk
  2. Butikk for motetilbehør
  3. Herreklesbutikk
  4. Dameklesbutikk

Skrevet av virksomheten

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktopplysninger

  • 80 The Beacon Centre, BN21 3NW, Eastbourne, East Sussex, Storbritannia

  • 01323 644359

4,6

Enestående

TrustScore 4.5 av 5

176 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(176)

14 193 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Free delivery the store tells me

Free delivery the store tells me - NOT TRUE
Just wanted a belt so tried Fat face who told me out of stock but I could get delivered to store or online for free.
Tried to order online but no option for free delivery or delivery to store. So will do the right thing and shop elsewhere.
They loose a customer and a store who tells the truth gains one. Not exactly a good business model

17. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra FatFace - EASTBOURNE

Hi there! I am so sorry that this has happened. Are you able to email us at customerservices@fatface.com so we can assist you further with this? - RS

Vurdert til 5 av 5 stjerner

Beret!

Love my beret it's a gorgeous mustard colour and great fit. The store is always spotless and the display of clothes set out well without feeling cramped.

11. november 2022
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Svar fra FatFace - EASTBOURNE

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Vurdert til 5 av 5 stjerner

Great customer service!

5. november 2022
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Svar fra FatFace - EASTBOURNE

Thank you for this review! We really appreciate the feedback, and we will most certainly let us our wonderful team in store aware of this! - RS

Vurdert til 5 av 5 stjerner

Helpful staff

Lovely service and showed me other options in a dress I liked the style of but not the colour.

24. september 2022
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Svar fra FatFace - EASTBOURNE

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP

Vurdert til 5 av 5 stjerner

Excellent clothing

I love FT Face tops & now have a selection of them. They can be casual or smart & so comfortable to wear. They was well & I feel value for money.

21. september 2022
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Svar fra FatFace - EASTBOURNE

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP

Vurdert til 4 av 5 stjerner

Very goof but I am short so had to have…

Very goof but I am short so had to have jumper altered.

Good service though.

27. september 2022
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Svar fra FatFace - EASTBOURNE

Hi Valerie, Thank you for your review. Please be assured that your feedback regarding the garment will be passed on and if you need anything else, please contact us. Take care, - ES

Vurdert til 5 av 5 stjerner

Great clothes

Great clothes, really well made and look lovely

1. september 2022
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Svar fra FatFace - EASTBOURNE

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!
EP

Vurdert til 5 av 5 stjerner

As always great quality and very prompt…

As always great quality and very prompt delivery

22. august 2022
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Svar fra FatFace - EASTBOURNE

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Vurdert til 5 av 5 stjerner

Attentive staff selling quality goods

Always a pleasure to shop in this Branch

22. august 2022
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Svar fra FatFace - EASTBOURNE

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Vurdert til 5 av 5 stjerner

Happy customer

Helpful staff with both items purchased and ordering right size for delivery as we no longer have close by store.
Husband very happy with his shorts - would like in more colours now 😊

11. juli 2022
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Svar fra FatFace - EASTBOURNE

Good afternoon, Ros

Thank you for leaving us this review about your instore shopping experience at Eastbourne. It's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.

Take care, JB

Vurdert til 3 av 5 stjerner

Bit disappointed

I popped into the Eastbourne store to checkout the VW tee-shirts, theses were located at the back of the store on the back wall. I had to pass the till point where one staff member was standing, and I also passed another staff member on the shop floor, neither of them acknowledged us. I found the shirt I wanted, and shouted across if I could try it on, I was told to just go straight in.
The shirt fitted fine, so I took it to the cash desk, on paying the staff member asked if I was on the system so that they could email my receipt, I replied yes I am and yes I’d like you to email my receipt, she seemed to be having difficulties locating my email, but she said she found it ok, when I asked are you sure, she said here’s a paper receipt, if that re-assures you, to be honest I think that was quite rude. All she had to say was yes that’s absolutely fine, you should receive your email receipt any time.
I probably would not shop in this branch again.

7. juli 2022
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Svar fra FatFace - EASTBOURNE

Good Morning Martin
Thank you for your review.

I am so sorry to hear of your recent experience in our Eastbourne store. Please be assured that this will be followed up with the store so the appropriate action is taken to ensure that this does not happen again.

EP

Vurdert til 5 av 5 stjerner
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Svar fra FatFace - EASTBOURNE

Good Morning Ann
Thank you for your review.

I am so pleased to hear of your recent experience in our Eastbourne store. Please be assured that I have passed this onto the crew members involved for you.

Have a good day!

EP

Vurdert til 4 av 5 stjerner

Perfect fit

As always, excellent quality product and fit and very good tracking of delivery

14. juni 2022
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Svar fra FatFace - EASTBOURNE

Good afternoon Robert,
Thank you so much for your kind words, let us know what we can improve on for next time to get 5* from you :)
Have a lovely day- DW

Vurdert til 5 av 5 stjerner

I love fat face,only shop I go to for…

I love fat face,only shop I go to for clothes.
Great customer service as always.

13. juni 2022
Anmeldelse skrevet uten oppfordring
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Svar fra FatFace - EASTBOURNE

Hi there, I am so pleased to hear that you love your new purchase - this is really wonderful! Take care, LE

Vurdert til 5 av 5 stjerner

Ordered online and refunded in store no…

Ordered online and refunded in store no problem.

24. mai 2022
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Svar fra FatFace - EASTBOURNE

Hello Joe,
Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received both online and in our Eastbourne Store :) DW

Vurdert til 5 av 5 stjerner

Very good quality shirts

Very good quality shirts , cotton, comfortable to wear.

20. mai 2022
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Svar fra FatFace - EASTBOURNE

Good afternoon Jenni,
Thank you for leaving us this review, it's great reading such positive comments about the quality you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, LA

Vurdert til 5 av 5 stjerner

Worth visiting regularly

The Eastbourne store is very well laid out so that you can see what they have and have room to look. The clothes are displayed in a way which attracts you attention and Ives ideas for how to wear items; the display is changed frequently and the stock is updated regularly. The staff are friendly and helpful in answering queries and also at the pay counter.

27. april 2022
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Svar fra FatFace - EASTBOURNE

Good Afternoon Paula

Thank you for your 5* review.

I am so pleased to hear of your recent experience in our Eastbourne store. Please be assured that this will be passed onto the crew members involved for you.

I hope you have a good Afternoon!

- EP

Vurdert til 5 av 5 stjerner

Brilliant, good quality clothes

We went to FatFace in Eastbourne and very good customer service, very friendly and helpful. Well recommended.

21. april 2022
Anmeldelse skrevet uten oppfordring
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Svar fra FatFace - EASTBOURNE

Good afternoon.

Thank you for taking the time to review our Eastbourne store.

I am pleased that your shopping experience was a positive one and we're looking forward to you shopping with us again. JB

Vurdert til 5 av 5 stjerner

Great quality as usual

Great quality as usual. Could we have dresses without the signature long part at back though?

18. april 2022
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Svar fra FatFace - EASTBOURNE

Good Afternoon Mary,
Thank you for taking the time to post a review. I am happy to hear you are happy with the quality of your purchase. Have an amazing rest of your week! -KC

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