I find the service at FatFace is like that of a family business. The customer’s satisfaction is the key to their business and success. They may have many shops around the U.K. but personal service,... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great experience in the Barnard Castle store, we loved the clothes (both women's and men's), really good quality, great fit and could have bought half the store. The two ladies serving we're both g... Vis mer
Selskapet har svart
The blouse came punctual and appeared to be as nice as expected. It is plain and yet special and sophisticated in style. I like the wide sleeves, the subtle embroidery, the way the blouse falls down t... Vis mer
Selskapet har svart
The expected delivery date was extended from 1 day to 7. Having had a message to say it was delayed and I would hear further within the next 1-2 days I had to ring your help line to find out what was... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktopplysninger
18 Market Place, DL12 8NB, Barnard Castle, County Durham, Storbritannia
- 01833 637644
4,8
Enestående
91 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Staff at Barnard Castle were inredibly…
Staff at Barnard Castle were inredibly helpful and friendly. Tried their best to find me the right jeans.
15. september 2026
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really lovely sales assistant in the…
Really lovely sales assistant in the Barnard Castle store.
31. august 2026
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I find the service at FatFace is like that of a family business.
I find the service at FatFace is like that of a family business.
The customer’s satisfaction is the key to their business and success. They may have many shops around the U.K. but personal service, customer satisfaction and loyalty is foremost within their business model.
22. august 2026
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Had to return 2 out of 3 items as too…
Had to return 2 out of 3 items as too small but the process was easy and efficient and the XL tall green Haxby half zip is great.
I am a big fan of Facebook clothes and service.
14. august 2026
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always lovely clothing.
Bought a couple of t shirts and a couple of sweaters in the sale. Always lovely clothing and excellent quality
11. august 2026
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
As nice as expected
The blouse came punctual and appeared to be as nice as expected. It is plain and yet special and sophisticated in style. I like the wide sleeves, the subtle embroidery, the way the blouse falls down the body as well as the slightly longer length at the back. Now I only have to wait for the warm weather to wear it.
30. juli 2026
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A great range of products all at a…
A great range of products all at a competitive price point, the Barnard Castle store is pleasant to shop in but the main thing is how friendly and helpful the staff are.
17. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beautiful long fit
Arrived on time, beautiful fit, pleased to be able to get a long fitting jumper
6. januar 2026
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
EXCHANGED MY PURCHASE WITHOUT ANY…
EXCHANGED MY PURCHASE WITHOUT ANY PROBLEMS AND A REPLACEMENT DELIVERED TO LOCAL STORE.
21. desember 2025
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great jacket and good quality item
Great jacket and good quality item. Delivery to my nearest pick up was prompt and well appreciated.
5. desember 2025
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
As always great service by Marcia
As always great service by Marcia and the team, great Autumn/Winter collection something for all.
25. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely clothes and great quality
Lovely clothes and great quality. I’ll definitely be buying more.
4. november 2025
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - BARNARD CASTLE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.