FasTreat Anmeldelser 237

TrustScore 4.5 av 5

4,3

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Se hva andre synes

Vurdert til 5 av 5 stjerner

The entire process was so easy i genuinely couldn’t believe it. I felt extremely validated from the initial appointment to even the prescription process. I had an issue with pharmacies and needing to... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Posting on behalf of my friend Lauren I have been suffering with ADHD, depression and suicidal thoughts due to my symptoms. Today I paid to go private with FasTreat for £200 and it was the cheapest op... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Got my diagnostic for 399$, then paid 50$ for the diagnostic letter to bring to my GP. The letter is stating false information, saying I am not reponding well to medication the nurse prescibed me....I... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I tried other websites, but they never replied. Fastreat was different. They were fast and even helped me with my insurance papers

Selskapet har svart

Informasjon om virksomheten

  1. Mentalhelsetjenester

Om FasTreat

Skrevet av virksomheten

At FasTreat, we are dedicated to revolutionizing mental health care by providing fast, affordable, and high-quality services, with a special focus on supporting individuals with ADHD.

Why Choose FasTreat?

Trusted by thousands of members

Same-day appointments available
Most people book, get assessed, and start care-all within 24 hours.

Clinic-quality care made easy

Licensed clinicians in Canada and the UK. No in-person visits or referrals needed.

Your care, your way

Upgraded care for complex cases, and free provider switches anytime.

Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

237 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 95 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

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Vurdert til 5 av 5 stjerner

I was hesitant to go this route for an…

I was hesitant to go this route for an ADHD diagnosis, but I needn’t have worried. Everything was very professional, constructive, and convenient.

15. januar 2026
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Svar fra FasTreat

Hi Jody,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Vurdert til 3 av 5 stjerner

Good repair

The experience was repaired well after some issues. Thank you for your quick response.

10. oktober 2025
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Svar fra FasTreat

Hi Harpreet,

We are sincerely sorry for the frustration and confusion you have experienced. It seems there has been a misunderstanding regarding the process for sharing medical records.

To protect patient privacy and ensure you have full control over your data, our standard procedure is to enable patients to request and download their medical files directly from the patient portal, rather than us sending them to third-party family doctors.

If you need your diagnosis letter immediately for your doctor, you can access it right now by following these steps:
1. Log on to your portal.
2. Go to "Consultation."
3. Click the "+" on the upper right corner to initiate a new consultation message.
4. Click on "Non-Clinical Support."
5. Click on "Medical Records and Forms" and select the type of document you need.

Alternatively, our support team would be more than happy to prepare the document and email it to you directly to ensure you have what you need.

Regarding the membership charge, we apologize if this was unclear. We strive to be transparent about our pricing, and the costs for both the initial full payment and the subsequent treatment plan are displayed on our website and during the booking process.

We want to make sure you get the records you paid for. Please check your portal or reach out to our support team so we can get that letter to you today.

Best regards,

FasTreat Support Team

Vurdert til 3 av 5 stjerner

Overall decent service, However it’s costly

Overall decent service. Time from signup to prescription was too long. I’m
Not a fan of the high 99$ monthly fee. I think there should be some more monthly fee options. Due to the high cost I would not recommend to a friend at this point. If the fee structure changes then that would change my mind.

14. januar 2026
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Svar fra FasTreat

Hi Tyler,

Thank you for your honest feedback. We appreciate you taking the time to share your experience.

We are glad to hear you found the service decent overall, but we take your concerns regarding the wait times and the membership cost very seriously. We understand that affordability and flexibility are crucial, and we are actively reviewing our fee structure to explore more options for our patients in the future.

Feedback like yours is exactly what helps us improve. We would love to hear more about what specific options you’d be interested in seeing. Please feel free to reach out to our support team directly—we’d be happy to chat further.

With gratitude,
The FasTreat Support Team

Vurdert til 5 av 5 stjerner

Getting my life back!

So grateful for this service. After 41 years I feel validated and well in my own body.

13. januar 2026
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Svar fra FasTreat

Hi Trisha,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Vurdert til 5 av 5 stjerner

supper work

supper work

4. januar 2026
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Svar fra FasTreat

Hi Ormand,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Vurdert til 5 av 5 stjerner

I’ve been trying to get prescribed for…

I’ve been trying to get prescribed for quite a while, but there were so many delays and waiting times.

Fast treat is the real deal.

9. januar 2026
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Svar fra FasTreat

Hi Kevin,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Vurdert til 5 av 5 stjerner

Quick and easy

Quick and easy

10. januar 2026
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Svar fra FasTreat

Hi Francis,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Vurdert til 5 av 5 stjerner

I can’t recommend Fast Treat enough

I can’t recommend Fast Treat enough. Before my diagnosis, I was really struggling to manage day-to-day life. I knew I needed help, but navigating the healthcare system felt impossible every time I took a step forward toward getting a diagnosis, I’d hit another barrier that set me back.

With ADHD, it’s already hard to follow through on things, and the complicated process made it nearly impossible to keep the ball rolling on my own.

Fast Treat changed everything. They made the entire process straightforward and supportive from start to finish, giving me the momentum I needed to actually reach a diagnosis.

What stood out most was how genuinely helpful everyone was - from the initial intake through follow-up care. Even senior members of the company took the time to ensure I had what I needed and felt supported throughout the process. The level of care and attention was exceptional.

Since receiving my ADHD diagnosis and starting treatment, life has become so much more manageable. I finally have the tools and understanding to work with my brain instead of against it. The difference has been life-changing.

If you’re considering an ADHD assessment, don’t hesitate. Fast Treat’s diligent, compassionate approach made all the difference for me.

3. januar 2026
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Hi Osman,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Vurdert til 1 av 5 stjerner

Stressful, crappy communication, unclear processes

Stressful, crappy communication, unclear processes, spent the 199 plus surprise 99 charge plus 70 for follow up appointment after 2 weeks; and now I will likely have to find another provider and pay another fee after my next appointment.
Tried to ask proactively for guidance on next steps, NP said ask support, Support said ask NP. Kept sending me words without really explaining. They'd say "request consultation", but there was no button that says that, apparently I'm supposed to know a plus button somewhere is what they meant.

Honestly not sure why I got a notification to provide a review, I've just gotten off a call with them after about 10 emails back and forth to clarify what I was meant to do to get my treatment continued and medication refilled.

Probably wouldn't recommend, support is pretty fast, but not very helpful and I don't think they're actually reading to understand.

9. januar 2026
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Svar fra FasTreat

Hi Emi,

Thank you for your honest feedback. We are sincerely sorry that the process felt stressful and unclear, as that is certainly not the experience we want for our patients.

It appears there was a specific issue with your membership status that caused the booking options to disappear from your dashboard, which our team has now resolved for you. We appreciate you acknowledging our speed, but we clearly need to do better at ensuring our answers are helpful and clear, not just fast.

We have sent you a seperate email with a resolution to make up for the inconvenience. We hope to make your next experience much smoother.

Best regards,
The FasTreat Team

Vurdert til 1 av 5 stjerner

SCAM SCAM SCAM SCAM SCAM

Booked the initial consultation . Physician never logged in until 2 min befor session expired. No diagnosis or prescrip given. Tried to reach out to cusromer service and got ignored. Asked for a refund and got ignored. Come to find out today they have been charging me 99 dollars a month for nothing.. 9 monthe and 900 dollars stolen. In the process of reporting to visa, vancouver and ontario fraud investigators.. do not sign up

8. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra FasTreat

Hi Haywood,

We are truly sorry to hear about your frustration. While the monthly membership is presented during the sign-up process, we have a strict policy of never keeping payments for unused services.

Our support team typically responds within one to two hours, and we have verified that a full refund for all the monthly charges has already been processed for you. We apologize for any inconvenience this has caused and hope this immediate resolution demonstrates our commitment to doing the right thing.

Best regards,
The FasTreat Team

Vurdert til 5 av 5 stjerner

Promised follow up right there all along!

I hadn't remembered that my person had cautioned me to look in my Junk mail, and felt let down when I didn't think they'd followed up, but it was right there. I was met with kindness and patience when I was the one who'd caused the problem. This speaks volumes to me when looking for support.

8. januar 2026
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Svar fra FasTreat

Hi Catherine,

We are sorry to hear you had trouble reaching us. It sounds like there may have been some technical issues or emails landing in your spam/junk folder, as our providers always send post-visit summaries.

Please reach out to us directly at support@fastreat.com. We can resolve account access issues and process any necessary requests immediately. We look forward to fixing this for you!

If you need anything else, we are always open for you.

Best regards,
The FasTreat Support Team

Vurdert til 5 av 5 stjerner

It was a great experience

It was a great experience! Totally recommend. I felt heard and was helped.

7. januar 2026
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Svar fra FasTreat

Hi Kevin,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Vurdert til 5 av 5 stjerner

Fast treat has been super helpful with…

Fast treat has been super helpful with managing my ADHD

7. januar 2026
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Svar fra FasTreat

Hi Jorja,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Vurdert til 5 av 5 stjerner

Make the appointment, worth it.

I filled out the questionnaire, got an appointment for the next day. Got on a video call with the doctor,I went through some questions with her. Prescription sent to my pharmacy. That kinda fast, just an awesome experience.
I am looking forward to getting a grip on this adhd because it is very difficult on relationships.

6. januar 2026
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Svar fra FasTreat

Hi Keith,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Vurdert til 4 av 5 stjerner

Great if you're looking to get diagnosed

They offer a great service in that it's affordable to actually get diagnosed. My local area has no public services to diagnose adult adhd so you have to go through private services that charge 1600+ for NP and 2200+ for MD.

28. oktober 2025
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Svar fra FasTreat

Dear David,

Thank you for your great review. We founded FasTreat exactly for this reason, to bridge the gap when public services are unavailable and private options are out of reach.

We believe that getting a proper diagnosis for Adult ADHD shouldn't be a luxury. We are thrilled that we could provide you with an accessible and affordable solution in your area.

Best regards,
The FasTreat Support Team

Vurdert til 5 av 5 stjerner

I’ve suspected I've had ADHD for at…

I’ve suspected I've had ADHD for at least 15 years, but I was always very hesitant about medication and honestly avoided the process altogether. On top of that, I don’t have a GP here in Vancouver, which made getting any kind of assessment feel a bit out of reach.

Fastreat made the entire experience easy and approachable. There was no pressure, no judgment, and everything was clearly explained so I could make informed decisions at my own pace. The process felt thoughtful and respectful not rushed or transactional. Great service.

Even as someone who was firmly “anti-meds” for years, I felt heard and supported the whole way through. If you’ve been on the fence for a long time or feel stuck because you don’t have a family doctor, I can’t recommend Fastreat.com enough. It removed huge barriers and made something I’d put off for years finally feel manageable.

4. desember 2025
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Svar fra FasTreat

Dear Kane,

Thank you for sharing such a personal and powerful review. We are truly honored that you chose FasTreat to finally take this step after 15 years of hesitation.

We understand that the decision to seek a diagnosis—especially when you have reservations about medication—can be daunting. That is why we make it a priority to ensure our process is pressure-free and judgment-free. We believe in empowering you with information so you can make the choices that feel right for you.

We are so glad we could help remove those barriers and make the process feel manageable.

Warm regards,
The FasTreat Support Team

Vurdert til 5 av 5 stjerner

Excellent practice

Excellent practice. My provider is very thorough and on the ball. No complaints

5. januar 2026
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Svar fra FasTreat

Hi Richard,

Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.

Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.

We are here to support you every step of the way. Wishing you the very best on your health journey!

With gratitude,
The FasTreat Support Team

Vurdert til 5 av 5 stjerner

Had a good overall experience

The company is organized and responsive. They do their best to keep you informed on ADHD and some techniques for focussing and calming your thoughts. It's accessible to everyone easily. I tried 2 different drugs and didn't feel the effects I was hoping for. Cancelling was really easy. I was glad to be able to just give it a try and see if made a difference to me. That information was important.

15. desember 2025
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Svar fra FasTreat

Dear Elaine,

Thank you for sharing your honest experience. We agree completely, sometimes the most valuable outcome is simply having the opportunity to try and getting clarity on what works (or doesn't work) for you.

We are glad that you found our team organized and responsive, and that the cancellation process was hassle-free. Our goal is to make ADHD care accessible and flexible, ensuring you never feel "locked in" to a treatment plan that isn't serving you.

We wish you all the best on your journey.

Warm regards,
The FasTreat Support Team

Vurdert til 4 av 5 stjerner

Supportive and Accessible ADHD Care

I had a genuinely positive experience with FasTreat. The assessment process felt professional and validating, and the clinician took the time to really listen and explain her impressions clearly.

What stood out most was how accessible and efficient the process was compared to the traditional ADHD diagnostic route in Ontario, which can be long and difficult to navigate. Getting clarity earlier on was incredibly helpful.

While medication was not pursued at this stage due to appropriate clinical caution, this was communicated thoughtfully and with patient safety in mind. The discussion itself prompted meaningful self-reflection and positive changes on my end, which I appreciated.

I was also impressed by the follow-up and how genuinely open the team was to patient feedback. It was clear they care about improving their services and supporting patients beyond just appointments.

Overall, I felt heard, respected, and supported, and I would absolutely consider reconnecting with FasTreat in the future.

19. november 2025
Anmeldelse skrevet uten oppfordring
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Dear Vaibhav,

Thank you for sharing such a thoughtful and detailed review. We are incredibly moved to hear that you felt heard, respected, and supported throughout your journey with us.

We especially appreciate your understanding regarding the clinical approach to medication. At FasTreat, patient safety and long-term well-being are our top priorities, and it is wonderful to know that this care was communicated clearly to you. We are also glad that we could provide a more accessible and efficient alternative to the traditional diagnostic route in Ontario.

We look forward to supporting you again whenever you need us.

Warm regards,
The FasTreat Support Team

Vurdert til 4 av 5 stjerner

Prompt

Prompt, Professional, Respectful
Assessments still appear to be a Male ADHD profile questions. Hopefully women will get more targeted help in the future. Thanks

1. januar 2026
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Svar fra FasTreat

Dear Kristyn,

Thank you for your review. We are pleased to know that our team provided you with a professional and respectful experience.

We also want to thank you for your constructive feedback regarding the ADHD assessment profile. We are constantly working to update and improve our diagnostic tools, and insights like yours are vital in helping us provide better, more targeted help for everyone in the future.

We appreciate your feedback!

Sincerely,
The FasTreat Support Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

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