Farmfoods Anmeldelser 

723
TrustScore 2.5 av 5

2,6

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Se hva andre synes

Vurdert til 1 av 5 stjerner

Budget-focused frozen food chains like Farmfoods Ltd primarily stock highly processed, pre-packaged convenience items. Because these products are manufactured for a low price point and a long shelf-l... Vis mer

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Vurdert til 2 av 5 stjerner

This review is solely about, Unit 8 Main St, Cambuslang, Glasgow G72 7HB. A number of occasions recently i have witnessed non-service dogs in the store. Dog on a lead, with the dog getting... Vis mer

Vurdert til 3 av 5 stjerner

Farmfoods is a good store but if Gravesend is anything to go by then it desperately needs to give staff training on customer relations. One almost took my head off oprning a freezer but on acknowledge... Vis mer

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Vurdert til 5 av 5 stjerner

ABSOLUTELY FANTASTIC PLACE TO SHOP TELFORD HOLYHEAD ROAD STORE. EVERYTHING I NEEDED AFTER A LONG 12HR SHIFT IN EMI FACILITIES. THE STAFF WERE VERY UNDERSTANDING AND VERY HELPFUL INDEED. ESPECIALLY S... Vis mer

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Informasjon om virksomheten

  1. Supermarked
  2. Leverandør av matprodukter
  3. Dagligvarebutikk

Skrevet av virksomheten

Farmfoods, a Scottish family business, has served Great Britain for over 60 years. From a butcher shop in Aberdeen we have grown to more than 300 stores and four distribution centres nationwide. We work hard to bring you the best value on the food your family enjoys and on the household essentials your family needs. In addition to frozen food we sell groceries, chilled foods, bread, milk, fresh fruit and vegetables along with a range of household items. Across our ranges you will find the brands you know and trust at prices you will love. Our specialism is frozen food and we believe passionately that frozen food is the best solution for most family meals. Our exclusive label chicken, beef, turkey, lamb, pork, fish and vegetables are all as fresh as the day they were frozen and because there is almost zero waste, great value too. We are a family business and our owners work in and lead our business every day. We think, particularly in today’s corporate world, this is a real strength. We are a diverse team of around 4,000 people who share a passion for getting a great job done. Whether they work in a distribution centre, a retail shop or an office, Farmfoods people are trusted to take responsibility for their work and to have control of delivering a great value, simple and friendly operation.


Kontaktopplysninger

2,6

Under middels

TrustScore 2.5 av 5

723 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 95 % av de negative anmeldelsene sine

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2,6

Alle anmeldelser

(723)

151 anmeldelser i de siste 12 månedene

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Vurdert til 2 av 5 stjerner

I've been using farm food in shrub hill…

I've been using farm food in shrub hill Worcester since it opened but the last few months prices have gone up the other day a bought a cheese pizza cost 99p today it's £1.19 and fish pies was 89p now £1.19 each chip shop battered fish was £1.19 now £1.69 I won't be shopping there again the store will go out of business they will lose most of their customers

18. august 2026
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Svar fra Farmfoods

Hi Paul,

I am sorry to hear your comments regarding recent price changes on some of our products. We are confident that Farmfoods still offers fantastic value across a great range of products.

Further to this, we do appreciate customer feedback and I have passed your comments onto our Commercial team for their information.

Kind Regards,

Elle Lynam

Vurdert til 5 av 5 stjerner

Fabulous …

Already submitted a review on your website. Just had to do another, absolutely fabulous quality of everything tried so far, biggest outstanding items pork tenderloin, never ever had quality like it, large grey and pink prawns, pork escalopes, chicken tenders, I could go on! Honestly wasn't a farmfoods shopper, now on all the time. Staff lovely helpful and polite. A joy.

14. august 2026
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Svar fra Farmfoods

Hi Mr Sneddon, thanks for your kind comments! I have passed your comments onto our Commercial team for their information.

Kind Regards,

Elle Lynam

Vurdert til 1 av 5 stjerner

My mum bought milk this Tuesday from…

My mum bought milk this Monday from Farmfoods and the taste was so weird literally a total scam. It looked like water mixed with milk.

11. august 2026
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Svar fra Farmfoods

Hi Sir/Madam,

We are sorry to hear about this issue! If you could please provide the full product name, weight, best before date, batch code and barcode from the packaging to our Customer Services team (quoting 1020906EL), that would be much appreciated.

Kind Regards,

Elle Lynam

Vurdert til 5 av 5 stjerner

ABSOLUTELY FANTASTIC PLACE TO SHOP…

ABSOLUTELY FANTASTIC PLACE TO SHOP TELFORD HOLYHEAD ROAD STORE. EVERYTHING I NEEDED AFTER A LONG 12HR SHIFT IN EMI FACILITIES. THE STAFF WERE VERY UNDERSTANDING AND VERY HELPFUL INDEED. ESPECIALLY STAFF MEMBER SUSAN ON THE TILL AT THE TIME AND ALLAN WHO HELPED PUSH MY FULL SECOND TROLLEY TO MY VEHICLE. SURELY THEY SHOULD RECEIVE A MONTHLY BONUS FOR BOTH THEIR GENUINE EFFORT AND INTUITIVE PEOPLE SKILLS FIRST RATE FIVE STAR EMPLOYEES. FARMFOODS SHOULD RECOGNISE HOW LUCKY THEY ARE TO HAVE THESE PEOPLE IN THEIR EMPLOYMENT!!!

12. august 2026
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Svar fra Farmfoods

Hi Sir/Madam, thank you for your kind comments regarding Susan and Allan which I have passed onto the senior management team responsible for this shop for their information.

Vurdert til 1 av 5 stjerner

Terrible Management

13TH AUGUST..UPDATE..TOLD I HAVEN'T STOLE £100 OF CHOCOLATE. NOW IT'S SOME CONFECTIONERY ! WONT TELL ME WHAT .BUT STILL ALLOWED IN STORE TO USE £10 VOUCHER THEY SENT ME !! SEEMS TO BE (RUN) BY LYING IDIOTS NOW IM WORRIED ABOUT GOING TO MOST SHOPS NOW AS MANY USE THIS FACEWACH SYSTEM. TERRIBLE!! Management! NO ORGANISATION. GOT STOPPED AT WEDNESFIELD BRANCH .AND ACCUSED OF SHOP LIFTING TOLD DAY LATER BEEN REMOVED OF ( (FACEWACH) NEW SECURITY CAMERA SYSTEM. TWO WEEKS LATER MANY VISITS TO STORE AND PHONE CALLS LATER AREA MANAGER CALLS ME AND SAYS I STOLE £100 WORTH CHOCOLATE! AND TWO MANAGERS SAID I AM A SHOPLIFTER.ASKED FOR THE PROOF AS I KNOW I AIT STOLE NOTHING.WAITING FOR REPLY TOLD ((IT TAKE AS LONG AS IT TAKES)) DISGUSTED TO SAY THE LEAST! Update to your reply (((I WILL PATIENTLY WAIT FOR YOU TO FIND EVIDENCE OF ME STEALING £100 WORTH OF CHOCOLATE! GOOD LUCK WITH THAT ONE!!!!GET YOUR FACTS RIGHT BEFORE ACCUSING PEOPLE! I HAVE BEEN TOLD SO MANY LIES BY YOUR SO CALLED MANAGERS 3/ ONLY FIRST MANAGER WAS HELPFUL BUT APPARENTLY DIDN'T DEAL WITH IT IN CORRECT MANNER.!!! Told YESTERDAY 2 OF( SO )CALLED MANAGERS SAID I AM A THIEF BUT REFUSED TO GIVE NAMES!! Is it normal to have 3/4 managers a week ??

26. juli 2026
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Svar fra Farmfoods

Hi Rob,

Having looked into this further, I can confirm that the details of our phonecall have been passed on and your further comments are currently being investigated by our senior management team.

Kind Regards,

Elle Lynam

Vurdert til 1 av 5 stjerner

Have just received a flyer through the…

Have just received a flyer through the door for farm foods. Unbelievable, but they now sell halal food. Therefore I shall never purchase from farm foods again. Halal food goes against my religion and beliefs.

10. august 2026
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Svar fra Farmfoods

Hi Vince,

I can advise that we sell a range of halal and non halal products.

However we rely on all customer feedback and your comments have been passed onto our Commercial team for their information.

Kind Regards

Elle Lynam

Vurdert til 5 av 5 stjerner

I would like to say what a great…

I would like to say what a great representative of the company the manager, Carol from Farmfoods in Galashiels is. I had never shopped there before but she talked me into trying it and I will now be a regular customer. Great quality food at a sensible price. Thanks Carol & hope to meet you again!!

6. august 2026
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Svar fra Farmfoods

Hi Fiona,

Thanks for your kind comments about Carol which I have passed onto the shop team for their information.

Kind Regards

Elle Lynam

Vurdert til 2 av 5 stjerner

Tinned red salmon in a watery brine…

Tinned red salmon in a watery brine full of bones and skin and it’s pink in colour won’t be buying again made a mistake buying 10 so not pleased at all

3. august 2026
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Svar fra Farmfoods

Hi Janet,

We are really sorry to hear about this problem.

In order to look into this further with the supplier, if you could please send the full product name, weight, best before date, batch code and barcode to our Customer Services team (quoting your reference number - 1020568EL), that would be appreciated.

Kind regards

Elle Lynam

Vurdert til 3 av 5 stjerner

I have been a few times to the Farm…

I have been a few times to the Farm Foods Wigan. Summary is nothing really bad. I bought a few items believing they were value for money. However, the taste isn't good and infact I'm not shopping theor again. The staff are helpful and efficient even though it is minimal staffing. I found by shopping there for the same amount I spent at other retailers . I got more items. But some of those items I scraped because I didn't find them eatable and nobody does at home. On the branded stuff there isn't anything wrong, but on burgers, chicken and stuffing dinner and a few other. I'm sorry but no

8. august 2026
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Svar fra Farmfoods

Hi Christopher,

Thanks for letting us know about these issues.

In order to look into this further, if you could provide the full product names, weights, barcodes, batch codes and best before dates with the specific product fault, to our Customer Servcies team (quoting your reference 1020569EL) that would be much appreciated.

Kind Regards,

Elle Lynam

Vurdert til 1 av 5 stjerner

No stock

Unsure what has happened at your Weston-Super-Mare store over the last few weeks, the store has more gaps in their shelves and freezers than stock available , cleanliness has deteriorated. Even the “basics” are never on sale. I’m pretty sure they are losing customers at an alarming rate because of it too. No longer worth the trip

6. august 2026
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Svar fra Farmfoods

Hi Sylvia

We are aware of supply issues affecting our Weston-Super-Mare shop at the moment, for this, I can only apologise. We are working hard to get this resolved. In the meantime, I have passed your comments and concerns onto the Area Manager to look into this further.

Kind regards

Elle Lynam

Vurdert til 1 av 5 stjerner

Sausage and mash

Bought their own brand of sausage and mash. Seriously disgusting. No taste to the mash and the gravy was sweet. Extra small sausages which were tasteless.

5. august 2026
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Svar fra Farmfoods

Hi Mrs Lewis

Thank you for your comments about the Sausage and Mash. I am sorry to hear that this product was not suitable. If you could contact our Customer Services team, quoting your reference number (1020300EL), we would be happy to look into this for you.

Kind regards

Elle Lynam

Vurdert til 5 av 5 stjerner

A friendly encounter.

Great range of frozen and non frozen products at low prices, I like to browse first before settling what is going into my trolley, that way, the frozen items are not thawing whilst i'm browsing. However, today (Wednesday 5th August), I visited the Darlington store and put all of my items through the till, I was being served by a lady named Jill who was extremely pleasant to speak with. Jill's demeanour and attitude made my visit to the store a very happy experience. Such encounters brighten your day and Jill certainly did that.

5. august 2026
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Svar fra Farmfoods

Hi Sir/Madam

Thank you for those lovely comments about Jill in our Darlington shop! I have passed these over to the shop and the senior management team this morning!

Kind regards

Elle Lynam

Vurdert til 1 av 5 stjerner

Bad staff and risky products

. I had a very disappointing experience at Farmood in Heath Town, Wolverhampton. I purchased eggs from this store and later discovered they were mouldy, which is a serious health and safety concern. With a baby at home, consuming these eggs could have put my child's health at risk. When I returned to report the issue, the manager behaved unprofessionally and did not handle my complaint properly. Even more concerning, I noticed there were still mouldy eggs on the shelves being offered for sale. This is unacceptable and shows a lack of proper food safety standards. I hope the store takes this matter seriously and improves their quality control to protect its customers.

31. juli 2026
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Svar fra Farmfoods

Hi Heena

Thank you for taking the time to let us know about this issue. I can see that my team member, Leah has responded to your email and resolved the product complaint with our suppliers. I have today also passed your comments onto the senior management team responsible for our Heath Town shop for their information. Please accept my sincere apologies for the service you received.

Kind regards

James Curran

Vurdert til 1 av 5 stjerner

We had a flyer posted through our door…

We had a flyer posted through our door for farmfoods Weston Super Mare. We hadn't been in for years, got there, and the stock was empty, and they did not have what we wanted; most freezers were empty.
We were told by 2 members of staff to come back the following morning, but we got there and nothing had changed even after ringing the store and being told yes, it was definitely in stock and to come to the store.
It is a shame but we will stick with the food warehouse or Iceland as it is owned by much better stocked.

31. juli 2026
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Svar fra Farmfoods

Hi Mike

Please accept my sincere apologies that you have been unable to find the items from our promotional leaflet. We are aware of a few supply issues at the moment which our team is working hard to get resolved. I have passed your comments to the senior management team responsible for our Weston Super Mare shop.

Kind regards

James Curran

Vurdert til 5 av 5 stjerner

I shop at farmfoods on ward gate way…

I shop at farmfoods on ward gate way pretty regularly, the shop is generally well stocked with a very good variety of things...the prices are very competitive. The staff are very helpful and go above and beyond. The shop is very clean and tidy..

29. juli 2026
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Svar fra Farmfoods

Hi Mrs White

Thank you for taking the time to contact us with these lovely comments about our Holmehall shop. I have today passed these onto the Area Manager responsible for the shop, as well as the shop team!

Kind regards

James Curran

Vurdert til 1 av 5 stjerner

I always visit the store and it’s…

I always visit the store and it’s always never any stock. Dunstable store .

28. juli 2026
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Svar fra Farmfoods

Hi Luke

I am sorry to hear about the mentioned availability issues in our Dunstable shop and I have passed your comments to the senior management team responsible for the shop for their information. If you could contact our Customer Services team and let us know what products you are struggling to find, we would be happy to look into this further.

Kind regards

James Curran

Vurdert til 3 av 5 stjerner

Disappointed shopper

I shop here every month and look forward to the discount as its a big shop for me. Today I did another shop and no vouchers attached to any of the recent emails received so had to pay the full amount. Even the shop assistant tried to help finding the vouchers but got nothing. Very disappointed.

25. juli 2026
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Svar fra Farmfoods

Hi Sir/Madam

Whilst we do not circulate conditional spend vouchers with every email, any live vouchers you have can be resent to you by typing your email into the 'join our mailing list' box on our website www.farmfoods.co.uk. It will prompt your email is already registered, and automatically email you a link to your vouchers.

Kind regards

James Curran

Vurdert til 4 av 5 stjerner

great shop staff, very bad online customer services

The shops are spacious & cool, the SHOP staff are extremely quick, helpful & amusing, best staff ever (along with Heron Foods staff), the products are MOSTLY good & are nearly all well-priced – but what lets it down, & in a big way, is that, when you very occasionally come across an awful product & let them know online, it takes 20 minutes of repeatedly trying to get past the "I'm not robot" thing (thus strongly implying they don't really want to hear from customers) & if you actually manage to get your complaint Submitted, then the staff who reply clearly don't read all that you've put & just bizarrely+illogically say they'll ask the manufacturer! (oh & offer to send you a voucher to the address that you din't give, which they didn't notice cos they barely read your complaint) - asking a manufacturer about its own bad product is obviously like asking a caught-out thief to report on the status of his own honesty, so as I say, bizarre & illogical.

Update after Farmfoods' reply, which reader will see below –
Thank you to Farmfoods for withdrawing from sale the 1 awful product, after my second complaint which included threats to take the matter to regulatory bodies & the press.
Obviously it shouldn't've been necessary to make such threats, nor did I at all enjoy having had to do so!
So it's good that Farmfoods had internally addressed its customer complaints procedural problem, presumably to try to ensure that this attitude doesn't happen again.
As I say, the shop itself is wonderful, & in many years I've only ever come cross this 1 bad product, that had to be withdrawn from sale.
& hopefully now Farmfoods' online customer services will have improved.

21. juli 2026
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Svar fra Farmfoods

Dear TJ

Thank you for your comments and please accept my sincere apologies for the error that was made in your email exchange to us, please rest assured that this matter has been addressed internally.

Further to this, I can advise that we make our suppliers aware of all the product complaints that we get in order to ensure that they complete full investigations into this. In response to the product that you have purchased, I can confirm that this product is no longer sold by Farmfoods.

We value all customer feedback and please rest assured these comments have been passed to our senior management team, and our IT team.

Kind regards

James Curran

Vurdert til 5 av 5 stjerner

This shop is very well stocked with all the weekly offers

This shop is very well stocked, with all the weekly offers, this shop is not my local store as my local store never has much stock or any of the offers.
The manager (Rachael) and all the staff are very helpful!!
Credit where credit is due 🌟🌟🌟🌟🌟

24. juli 2026
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Svar fra Farmfoods

Hi Sir/Madam

Thank you for your kind comments about one of our shops! If you could contact our Customer Services team at info@farmfoods.co.uk, quoting your reference number (1019407JC), and let me know which shop your comments relate to, I would be happy to pass these comments on.

Kind regards

James Curran

Vurdert til 5 av 5 stjerner

I went to farmfoods to get Chappati…

I went to farmfoods to get Chappati flour, bargain 10kg for £5, Farmfoods is my favourite food shop, great location always busy, love a bargain, they got Humza Massala fries, you gotta try, and all other bargains no1

22. juli 2026
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Svar fra Farmfoods

Hi Abid

Thanks for your kind comments about Farmfoods which I have passed over to our Commercial team for their information!

Kind regards

James Curran

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