Faith In Nature Anmeldelser 

6 382
TrustScore 4.5 av 5

4,4

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Se hva andre synes

Vurdert til 1 av 5 stjerner

Really appalling customer service from start to finish. If you don't/can't download the couriers app, you don't get to find out when your delivery has arrived. Not sure what the product is like... Vis mer

Vurdert til 5 av 5 stjerner

I really like Faith in Nature soap and hair bars, a huge step forward into making things “plastic free”, in my flat great products which I really like, they work well and have gentle but very nice nat... Vis mer

Vurdert til 5 av 5 stjerner

This is definitely a 5 star product. I've bought supposedly high end expensive products for my hair but Rosemary shampoo & conditioner is THE best & natural. My hair is fine & thinning due a variety o... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have oily / combination hair. I used to use L’Oreal Extraordinary Clay and it was great, but the product was withdrawn. I tried a few alternatives and found that either my hair got greasy very quick... Vis mer

Informasjon om virksomheten

  1. Butikk for toalettsaker
  2. Leverandør av skjønnhetsprodukter
  3. Butikk med hårprodukter

Om Faith In Nature

Skrevet av virksomheten

WHAT WOULD NATURE SAY

Naturally derived care
for hair, skin & home

Putting nature first since 1974

Shop refills and zero-waste

Refills

SHOP REFILLS


Refills

SHOP PLASTIC FREE


Refills

SHOP BY FRAGRANCE


Refills

SHOP BY PRODUCT TYPE


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

6k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 58 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(6 382)

63 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Always great customer service and…

Always great customer service and beautiful products i use them for my float therapy centre in oxford and the clients love the smell

30. november 2025
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Svar fra Faith In Nature

We’re thrilled to know you’re happy with your experience, and we truly appreciate your support.

Vurdert til 5 av 5 stjerner

Ordered 5L of hair conditioner & it…

Ordered 5L of hair conditioner & it arrived damaged & leaking. Customer support came back promptly & sorted the issue out immediately. Great products from this company

19. november 2025
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Svar fra Faith In Nature

Thank you for your wonderful feedback! We’re so pleased to hear our team was able to help. We’ll be sure to pass your kind words along.

Vurdert til 2 av 5 stjerner

Ethical, but somewhat damaging

I have moderately damaged and coloured hair and very sensitive scalp and I found the shampoo bar too strong for my hair, it gave me horrible dandruff and stripped my hair of colour. Switched to liquid coconut shampoo and it still leaves my hair feeling dry, even though some of the dandruff is gone. Liquid conditioner isn't really good either, needs time to work and honestly doesn't help much. The only reason I somewhat like them is because they're ethical and affordable

8. desember 2025
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Svar fra Faith In Nature

Hi Kateryna, thank you for the feedback. Our 99.5% natural origin haircare is expertly formulated to suit specific hair/scalp types (normal, dry, oily, curly). Our team are always on hand if you need a hand finding the right option for you - it could be that the Shea & Argan range may be better suited to your hair type, or the addition of one of our hair masks into your routine. If you want to chat through any options, just pop support@faithinnature.co.uk an email and we'll be happy to help.

Best Wishes
Faith In Nature

Vurdert til 5 av 5 stjerner

Great!

Great products, great customer service

19. november 2025
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Svar fra Faith In Nature

Wow—thank you for the 5-star review

Vurdert til 5 av 5 stjerner

I absolutely love the entire range!

I absolutely love the entire Faith in Nature range! My personal favourites are the moisturizing shea & argab shampo and conditioner - I like to switch these up with the stimulating rosemary shampoo and conditioner. I adore lavender range, too! It feels good to know that I'm slathering 99.5% natural products on my skin and hair.

19. november 2025
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Svar fra Faith In Nature

Thanks for sharing your experience! We’re glad you’re happy with the quality of our product and appreciate you choosing us.

Vurdert til 1 av 5 stjerner

I am very sad to say

I am very sad to say. I didn't like the shampoo. I feel it was very hash on my hair.
The condioner which I used as advised, leaving on five minutes before rinsing off, was very watery and certainly doesn't do the job.
The products have left my hair very tangly to the point of having to brush it every hour. My hair feels like straw after using this product.
I like the idea of helping the environment but this product is not one I will use again. Buying both shampoo and conditioner from my local farmshop has been an expensive waste of time. I would happily pay £12 for a bottle of shampoo and conditioner if they did the job.

1. desember 2025
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Svar fra Faith In Nature

Hi Christina, thank you for your feedback. Really sorry to hear that you didn't enjoy your experience with our haircare. each range is specifically formulated to suit a different hair type. So it may be that you need to try a different range. If you pop support@faithinnature.co.uk an email with your hair type (normal, dry, oily, curly) along with which product you tried, we can help advise on an alternative range or even mixing and matching across ranges.

Best wishes
Faith In Nature

Vurdert til 5 av 5 stjerner

This is definitely a 5 star product

This is definitely a 5 star product. I've bought supposedly high end expensive products for my hair but Rosemary shampoo & conditioner is THE best & natural. My hair is fine & thinning due a variety of concerns but now l've gone totally natural with FIN & what a difference! Soft, healthy once again...amazing!

18. november 2025
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Svar fra Faith In Nature

Thank you so much for your amazing feedback! Reviews like this truly make our day, and we’re so glad we could exceed your expectations.

Vurdert til 5 av 5 stjerner

Products are really good

Products are really good. Had an issue with one order when the delivery came all leaked. No issue with contacting customer services and replaced my item. Enjoy the free Friday deliveries

5. mars 2025
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Svar fra Faith In Nature

Thank you for your wonderful feedback! We’re so pleased to hear our team was able to help. We’ll be sure to pass your kind words along.

Vurdert til 5 av 5 stjerner

Great product

I am extremely pleased with their shampoo products. The fragrance is beautifully balanced pleasant without being overpowering and the quality is exceptional. After just one use, my hair feels thoroughly cleansed and refreshed. I was so impressed that I decided to purchase the gallon bottles, which are truly worth the investment.

8. april 2025
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Svar fra Faith In Nature

Thanks for sharing your experience! We’re glad you’re happy with the quality of our product and appreciate you choosing us.

Vurdert til 4 av 5 stjerner

Body wash big bottle

Came again quickly, still like this scent so will stick with it when needed,

20. oktober 2025
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Svar fra Faith In Nature

Hi there, thank you so much for taking the time to leave such a great review!

Best wishes
Faith In Nature

Vurdert til 5 av 5 stjerner

Ordering was simple and quick

Ordering was simple and quick, and I soon received the products I had ordered.

20. oktober 2025
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Svar fra Faith In Nature

Thank you for taking the time to leave a review. We’re pleased to hear about your positive experience and appreciate your feedback.

Vurdert til 5 av 5 stjerner

Had a faulty product and I received an…

Had a faulty product and I received an amazing response. The company resolved it and I am now a dedicated consumer again.

29. oktober 2025
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Svar fra Faith In Nature

Thank you for your wonderful feedback! We’re so pleased to hear our team was able to help. We’ll be sure to pass your kind words along.

Vurdert til 1 av 5 stjerner

Eco image doesn’t save terrible products!



I’ve absolutely wasted my money.

I really wanted to like Faith in Nature, but the products I’ve just bought and tried have been a complete letdown.

The Coconut Face and Body Cream feels like slathering on Sudocrem — thick and chalky — except it somehow absorbs fast and still leaves your skin even drier than before.

The Coconut Body Wash is just as bad; there’s not a trace of coconut scent, only a flat, synthetic smell that’s anything but tropical.

The Argan and Shea Shampoo smells awful and leaves hair feeling like straw — dry, rough, and stripped, even when wet. The matching conditioner is so thin and watery that I needed loads of it just to coat my hair, and it still offered no detangling or softness at all. My hair ended up dull, dry and tangly.

Faith in Nature loves to talk about being kind to the planet, but says very little about how good its products actually are. And for a brand built on “natural” values, using Ammonium Lauryl Sulfate isn’t much of a moral victory — it’s no better than SLS when it comes to harming aquatic life. It feels like the company cares more about marketing eco-credentials than making products that genuinely work.

A company can collect as many Eco-certifications as it likes (the bar for most is low), but the products speak for themselves.

No matter how much prior deep diving and review reading we do, unfortunately, until we buy them, we have no real sense of how these products work. Trial or miniature versions would let customers test before committing to the expense.

Safe to say that I won’t be using Faith In Nature ever again, and I most certainly will never recommend it to anyone.
A real, real shame.

28. oktober 2025
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Svar fra Faith In Nature

Hi there, thank you for your feedback.

In terms of our coconut range having a chalky texture and no fragrance, this isn't something we receive reports of - it's one of our most significant scents, so we would love to be able to investigate the specific batch for you to determine why this was your experience. If you could send the Batch code (on the back of the bottle) to support@faithinnature.co.uk, the team will open an investigation into the product and our Quality and Technical teams will extensively test it for suitability or any differences compared to our other batches.

Our products are SLS free. We do use ALS in our shampoos, body washes and hand washes. ALS is considered a safe and effective cleansing agent and is biodegradable. Virtually 100% of this base is immediately removed from the skin or hair by the simple act of rinsing with water.

All of our formulations are biodegradable to ensure that they are gentle on the planet as well as your skin. Our formulations have been developed so that they break down quickly, minimising the impact they have on the environment and helping to protect aquatic wildlife.

Please be assured that achieving certification in in the areas that we have is a lengthy and detailed process that requires years worth of data verification and evidence to be passed by governing boards.

We're sorry to have lost you as a customer, but should you wish to return, our team will be more than happy to help in finding the right formulation to suit your hair needs.

Best Wishes
Faith In Nature

Vurdert til 4 av 5 stjerner

Great products at a reasonable cost

Great products at a reasonable cost
The only minus is that they send out to many emails

17. mars 2025
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Svar fra Faith In Nature

Hi Paul, thank you for leaving such a great review. We aim to only send out emails that will interest our customers such as when new offers are live. If you ever want to unsubscribe, do let us know and we can help with this.

Best wishes
Faith In Nature

Vurdert til 2 av 5 stjerner

Disappointed contains Ammonium Lauryl

Disappointed contains Ammonium Lauryl Sulfat. I thought (wrongly so) that being all natural it would have been free from it. But Ammonium Lauryl Sulfat is considered bad for hair, can strip natural oils, leading to dryness, frizz, and damage to hair & scalp leading to itchines. Very disappointed and a waste off money. I've learnt a lesson to not just trust but to read all ingredients infuture. Have stopped.

19. september 2025
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Svar fra Faith In Nature

Hi there. Thank you for your feedback, and really sorry to hear that you're disappointed.

We do not use damaging sodium laureth sulphate (SLES), or sodium lauryl sulphate (SLS) in any of our products. Whilst our conditioners, hair masks and haircare bars are sulphate-free, we do use ammonium lauryl sulphate (ALS) in our shampoos, body washes and hand washes. ALS is considered a safe and effective cleansing agent and is biodegradable. Virtually 100% of this base is immediately removed from the skin or hair by the simple act of rinsing with water.

Best Wishes
Faith In Nature

Vurdert til 1 av 5 stjerner

If I could give zero stars i would

If I could give zero stars i would.
Tried all the shampoos and conditioners in their range. Overpriced and watered down products that strip my hair. No thanks.

2. september 2025
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Svar fra Faith In Nature

Hi Zoe, really sorry to hear that you haven't found a product that works with your hair type. Our range is 99.5% natural origin, so natural shampoos are a little thinner in general but no less effective. We have specific formulas for normal hair, dry hair, oily hair and curly hair - if you'd be interested in trying any other products, our team at support@faithinnature.co.uk can help you find the right one for you.

Best wishes
Faith In Nature

Vurdert til 2 av 5 stjerner

Lovely products

20. august 2025
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Svar fra Faith In Nature

Hi there, thank you so much for your feedback. We're thrilled that you love our products, if there's anything we can do to improve in order to rate higher than two stars, please do let us know.

Best wishes
Faith In Nature

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