Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This is definitely a 5 star product. I've bought supposedly high end expensive products for my hair but Rosemary shampoo & conditioner is THE best & natural. My hair is fine & thinning due a variety o... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

I like the ethical nature and the products are good, but you have to reduce your spam emails! I appreciate order/shipping confirmations are required, but I do not need a "Thanks for placing your fi... Vis mer

Vurdert til 5 av 5 stjerner

Fabulous, fresh and refreshing products, supplied in our Little Loch Cabin for guests - but we can't help doing a quality check ourselves every now and then - just to be sure it's still gorgeous. Exc... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I've always liked these products since I found them randomly in a store many years ago. I used to use a wider range of stuff , including the laundry detergent; now I stocked up on some shampoo bars du... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Butikk for toalettsaker
  2. Leverandør av skjønnhetsprodukter
  3. Butikk med hårprodukter

Om Faith In Nature

Skrevet av virksomheten

WHAT WOULD NATURE SAY

Naturally derived care
for hair, skin & home

Putting nature first since 1974

Shop refills and zero-waste

Refills

SHOP REFILLS


Refills

SHOP PLASTIC FREE


Refills

SHOP BY FRAGRANCE


Refills

SHOP BY PRODUCT TYPE


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

6k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 88 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Ethics and products good, email spam bad

I like the ethical nature and the products are good, but you have to reduce your spam emails!

I appreciate order/shipping confirmations are required, but I do not need a "Thanks for placing your first order, here: buy more stuff" email (which I unsubscribed from), followed by "your flower power points" (unsubscribed from) then a "your nature prescription" (unsubscribed from) then a "click to confirm delivery email" (also unsubscribed from)... These 4 emails are completely superfluous.

13. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Definitely recommend!!

Amazing products. The body and hair are products smell great and work really well. The pumps are so helpful given that I can only use one hand. Overall great products that are ethical. I would recommend.

1. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Faith In Nature

Thank you for such lovely feedback !

Vurdert til 3 av 5 stjerner

£1.00 per 5litre bottle extra

Historical customer, placed order yesterday 2x five litre bottles. Trying to figure out why I’ve been charge the invoiced rate plus £1.00 per five litre bottle as two separate card transactions. I did order or need pumps or bottles.

I like the products, hence being return buyer.

Transparency in communication is required.

27. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Faith In Nature

Svar fra Faith In Nature

Hi, Thanks for your continued support — we really appreciate you coming back to us.

Sorry for any confusion around the charges on your recent order. This doesn’t sound quite right, so we’d recommend getting in touch with our customer service team directly. They’ll be able to look into your order in detail and clarify exactly what’s been charged and why.

Thanks again for flagging this — we agree that clear communication is important.

Vurdert til 4 av 5 stjerner

I tried the wild rose shampoo and…

I tried the wild rose shampoo and conditioner small bottles from Holland and Barrett and love them. I bought the 2.5l bottles in a discount from your website with free pump. Excellent but the packaging needs work with something of strength to surround the product to stop it getting damaged in transit. The box was damaged and some of the shampoo had leaked a little. Not enough to bother complaining or stop me re-ordering though but a minor annoyance. Pump works great. I wasn't told when the delivery had arrived at the click and collect place so I checked by chance and it was there.

17. februar 2026
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Svar fra Faith In Nature

Hi, thank you for your feedback and for letting us know about the damaged box and slight leakage during transit — we’ll pass this on to our team.

Vurdert til 2 av 5 stjerner

Does not clean

I was looking forward to trying your products but unfortunately, the laundry detergent does not clean and has a faded scent after washing and then smells of nothing after drying. Also, the coconut bundle ( shampoo, conditioner and mask) are too watery and dried my hair.

28. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Faith In Nature

Svar fra Faith In Nature

Thank you for sharing your feedback, and I'm sorry to hear the products didn’t meet your expectations. We really appreciate you taking the time to let us know about your experience, and I will pass your comments on to our team.

Vurdert til 5 av 5 stjerner

I have faith in Faith in Nature again

I don't normally write Trustpilot reviews and prefer Google reviews, but I am impressed so had to leave some sort of review. I wrote a Faith in Nature review in 2023, and now this is an update.

I have been using Faith in Nature's shampoo and conditioner bottles for a long time now, as I find it really works on my dry & dull hair. I usually prefer to use the Coconut one. I was disappointed recently to find a 300ml bottle has risen to £7.99 now (eek). Nonetheless, that hasn't stopped me from buying. I decided to purchase 2.5L of each to last me, plus minis for my upcoming holiday.

I usually buy the shampoo and conditioner bottles in Holland & Barratt because I can pick them up in store, or Amazon for the convenience, although they don't always have the Coconut ones.

In November 2023, I ordered from the website and was very very disappointed with how long the delivery took (around 2 weeks, although they did give me a free product with my order because of it) and haven't ordered from the website since then. But I decided to give the website another chance this week and I was impressed! I placed the order 2 days ago and it has already arrived today! Looking forward to having shampoo and conditioner for the next year.

Thank you, Faith in Nature

19. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Faith In Nature

Svar fra Faith In Nature

Thank you so much for taking the time to review and for giving our website another try — we’re really pleased to hear your recent order arrived quickly and that you’re enjoying the Coconut shampoo and conditioner.

Vurdert til 1 av 5 stjerner

Just awful

Just awful, I ordered one of their Shampoo as my daughter has tried some of their products which are lovely. But my order never arrived, unable to speak with someone for help. Plus, sent several emails asking for help with no response. Even found a telephone number for the company, but again sadly could not get to speak with anyone for help (very frustrated and disappointed with the complete lack of help, support and customer care)

4. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Faith In Nature

Svar fra Faith In Nature

Hi, thank you for leaving a review and we are so sorry to hear of this experience. Please can you send us an email with your order number and we will look into this for you ASAP !

Vurdert til 5 av 5 stjerner

Excellent Customer Service

Really excellent products, have been using them for years. It took me a while to find the right shampoo and conditioner for my hair type but all of the soaps are lovely and I have really sensitive skin. Most importantly the customer service is excellent, I recently had a parcel go missing that was left outside in my neighbours recycling bin and they replaced it without hesitation. Its getting harder and harder to find companies who actually care about their customers nowadays so it was much appreciated 🙂

16. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer service

I always purchase Faith in Nature from their website, their products are great for my sensitive skin and I like that you can have a subscription. It's very convenient to refill my body wash and hand wash.

I got in touch as my order got lost in transit, and Sasha very promptly responded and reshipped my order.

Great products and support! Definitely recommend them.

5. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Faith In Nature

Svar fra Faith In Nature

Thanks for taking the time to leave such a lovely review. We’re thrilled to know you’re happy with your experience, and we truly appreciate your support.

Vurdert til 5 av 5 stjerner

Always great customer service and…

Always great customer service and beautiful products i use them for my float therapy centre in oxford and the clients love the smell

30. november 2025
Logoen til Faith In Nature

Svar fra Faith In Nature

We’re thrilled to know you’re happy with your experience, and we truly appreciate your support.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

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Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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