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Ezy-Fit Roller Shutters Anmeldelser 218

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TrustScore 5 av 5

4,9

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

When you’re looking to purchase The right product all u want is the right price.Sales rep Damien Eugene gave that to me whilst giving services not even during business hrs.Easy to get a hold of replie... Vis mer

Vurdert til 5 av 5 stjerner

Self installed remote controlled version about a year ago. Couldn't be happier! I work nights so it's great to be able to lower a sound dampening 'wall' over the window space during the day. We have e... Vis mer

Vurdert til 5 av 5 stjerner

A great product, well designed, looks great and works perfectly with remote control. Great initial pre purchase and subsequent backup service from Damien and Natalie. Large 2metre high x 2.5metre wid... Vis mer

Vurdert til 5 av 5 stjerner

Great product, great price, excellent customer service. We have Ezy-Fit shutters on all our windows now and they're fantastic for thermal insulation (and some acoustic) and controlling light. We lower... Vis mer

Informasjon om virksomheten

  1. Forhandler av vindusbehandlingsprodukter
  2. Møbelbutikk

Skrevet av virksomheten

EzyFit Roller Shutters offers high-quality, Australian-made shutters with free delivery throughout Australia. We specialise in affordable, residential shutters that provide security, noise & environmental protection, light blocking, privacy and energy ...

Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

218 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 4 av 5 stjerner

Product works well

Product works well but the packaging could have done with a little more foam as the lose items bashed into the body of the shutter and scratched and dented it.

15. november 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

The product is good

The product is good
The service is good
The delivery however was a bit late I had to ring them up and follow
my order.

15. november 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent

Damien has been responsive and helpful in my dealing with him.

14. november 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Good back up service

Good back up service. Had a small problem with shutters on electric outdoor blinds and could not help enough.

14. november 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor service and average quality

My order was delayed from the get go and was given different excuses depending on who I spoke to. The unit was delivered a week late and damaged. The shutter couldn’t be installed until a replacement panel was sent out which I was advised would take another 2 weeks to manufacture, again because of various excuses etc.

I requested the unit be picked up and my money returned, the replacement part arrived the next day.

The shutter stats are flimsy and not joined very well. From what I have seen there are better products on the market comparable in price.

My experience was sub par and wouldn’t use this company again.

14. november 2018
Anmeldelse skrevet uten oppfordring
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Svar fra Ezy-Fit Roller Shutters

Hi Ryan,

Yes there was an unexpected delay with your order (sometimes these things can't be avoided). Rather than the 15 working days we try and worked within at the time, it was delivered in 16/17 working days from our records.

Transit damage cannot be avoided at times unfortunately and this is something out of our control. We send replacement parts out if there is damage, and we had to organise the replacement parts to be fast tracked as you could not wait the extra 1-2 weeks to re-manufacture, so our production staffed worked overtime to prepare the replacement parts for you within the day.

Inclusive of the turnaround for the damaged parts replacement, a 5 week turnaround from the date of first order is fairly efficient for a custom made product.

We are not sure how the above service warrants a 1 star review as we tried as best as we could to assist you with any issues and were openly communicating with you.

In terms of the quality, if you can find another shutter with an overall better build quality than ours, we would be happy to refund you for the purchase.

Vurdert til 5 av 5 stjerner

I purchased a total of 13 Ezy-Fit…

I purchased a total of 13 Ezy-Fit shutters including installation. Their prices per shutter were substantially lower than our neighbours who purchased from another company.
Due to limited space under our sloping eaves some of these shutters tend to sit lower than we would like but they still look and work fine. Other, less protected shutters needed flashing for waterproofing which was all organised by the Ezy-Fit company and included as part of the installation. Similarly, our requirement for extra wide packers because of our stacker doors.
These and other potential difficulties were discussed with specialists in the company and solutions proposed prior to purchase.
Our only criticism is not of Ezy-Fit but the (seemingly) industry-wide use of the OZRoll controller. These have a battery life of only a few weeks which we find annoying.
The EZY-Fit experience has been a great one for us and we recommend them unreservedly.

14. november 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent product

Excellent product, easy to assemble, I have it and use the roller shutter since April 2018 and did not have any issues -highly recommend.

14. november 2018
Anmeldelse skrevet uten oppfordring

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