Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
EZRA Card is a leading custom playing card manufacturer, serving creators, brands, and game publishers worldwide. We specialize in high-quality card printing, from premium playing cards and cardistry decks to tarot, oracle, trading, and educational flashcards. With advanced Heidelberg printing technology, durable PVC and paper stock options, and a full range of finishing and packaging choices, EZRA Card ensures every deck is crafted to the highest standards. Our commitment is simple: beautiful design, flawless printing, reliable global delivery. Whether you’re producing a collector’s edition, a brand promotion deck, or a small run for Kickstarter or indie projects, we provide the same level of care and precision. EZRA Card is dedicated to becoming the world’s most professional, reliable, and customer-focused card printing company — the trusted partner for anyone seeking cards that truly stand out.
No. 33, Songshui Road, Dalang Town,, 523000, Dongguan, Kina
3,5
3 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
We run a small publishing studio and printed our first 82w00 decks with Ezra. From dieline setup to packaging, everything was handled fast. The cards feel dense and balanced, color tones were almost identical to our monitor proof. Really good QC for this scale.
I am sharing my experience in the hope it protects others. I placed and paid for an order for 500 custom card decks in August 2025 with a supplier trading under the names Acelion, WJPC, Ezra Card, and Dongguan Ezra Card Tech Co. Ltd (contact name: Sean / Tomi). After paying in full via bank transfer, communication became inconsistent and confusing: multiple names, email addresses, phone numbers and contact details were used, and information repeatedly changed.
After multiple reported delays to the manufacturing process, which missed multiple agreed deadlines, I was then given conflicting information about shipments for months. This included being told deliveries had happened that had not, being ignored when requesting tracking, being sent tracking numbers and even being invoiced for shipments that never existed. My UK shipping company was unable to reach the supplier on any of the numbers provided and was repeatedly told they had “the wrong person” despite using the same number the supplier had previously used to contact me. They were even blocked on WeChat when trying to arrange my shipment.
To date (25/11/25) I have received only 72 (many damaged) decks instead of the 500 I paid for. I have been unable to fulfil distributor orders and my business and personal finances have greatly suffered.
They told me that I could expect compensation for the damaged decks and an immediate/urgent reshipment of the rest of the decks. After over 2 weeks, despite a logistics contact confirming that the factory has been sent the compensation money from the carrier, neither has materialised and my requests for updates have gone ignored.
Most recently, an external logistics contact confirmed that my order does not exist in the system, that the company name I paid does not match the supposed manufacturer, and that no further shipments were ever sent, despite my being assured by my contact Sean/Tomi that several had been shipped to me already.
I have repeatedly requested an explanation from the supplier and have received none. No explanation, no proof of manufacture, no proof of shipping, no compensation.
For now, I strongly advise others to exercise extreme caution.
Svar fra EzraCard
We only recently became aware of this review. Apologies for the delayed response!
We would like to clarify that not all of the company names mentioned are directly associated with our business, which may have caused some confusion.
We have reviewed our 2025 order and shipment records and have not received any after-sales feedback or cases matching the situation described here. All 2025 orders have been shipped.
Given the seriousness of the claims, we encourage the reviewer to contact us at info@ezracard.com and provide more verifiable details (such as order information or payment records), so we can investigate this further.
EzraCard remains responsible for product quality and delivery. In the case of printing errors, we will arrange reprints; for quality or delivery issues, we will provide appropriate solutions based on the situation.
I am grateful to Ezra for the quality of the service before and during the design, the quality of the cards, the boxes and the booklet, but also and above all for the friendliness of my account manager. I have ordered several times from them and I am never disappointed.
Svar fra EzraCard
Thank you so much! We're truly happy to know you’re satisfied with the quality of your cards, boxes, and booklet. We’ll keep doing!
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
