I’ve downloaded the app and we also have an RFID fob but I find every time using the charger is a challenge. The system is just not intuitive. I usually manage to charge my car but without fail othe... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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At the Tulfarris Hotel Blessington on 28 July,the first charger I attempted to use produced a prolonged clicking noise from my BZ4X but wouldn’t commence charging. I moved to another charger adjacen... Vis mer
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Scottish tours have been possible with Ezo. I would however, recommend the app over payment card. It's really easy to setup and best done prior to your journey 😉 Using the Ezo network in the... Vis mer
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The charging station in Lismore wasn’t working for us regardless of our attempts to use credit, debit or EV manufacturer’s charge card. I rang the number on the machine and a very pleasant woman answe... Vis mer
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3,6
Middels
504 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra EZO
Hi Liam,
Clean, tidy and easy to pay — ticking all the boxes! ⚡ Thanks so much for the kind words!
Electric regards,
EZO Support Team.
Svar fra EZO
Hi Brigid,
Thanks for sharing your feedback!
Easy, user friendly EV-charging is exactly what we aim for ⚡
Electric regards,
EZO Support Team.
Machines are very difficult to pay with…
Machines are very difficult to pay with a credit card. 50 kw charges in my area are regularly out of order. Ie. Bray and Enniskerry and quite often for days on end.
24. juni 2026
Svar fra EZO
Hi Don,
Thank you for flagging this. We hear you and we're sorry to hear you've been having such a difficult time.
We'd really like to take a closer look at the locations you've mentioned and the payment issues you've experienced.
Could you reach out to us at support@ezo.ie with any additional details? We want to make sure this gets the attention it deserves.
Electric regards,
EZO Support Team.
Out of a lot of chargers at the Clayton…
Out of a lot of chargers at the Clayton airport hotel most were not working. With the help of customer care I got one that did.
21. juni 2026
Svar fra EZO
Hi Paul,
hank you for taking the time to share your feedback. ⚡
We're pleased to hear our customer care team was able to help you get connected and charging successfully.
We also appreciate your comments regarding charger availability at this location. Feedback like yours is valuable as we continue to enhance the reliability of our charging network.
Thank you again for sharing your experience with us.
Electric regards,
EZO Support Team.
Pricey and the overstay not properly…
Pricey and the overstay not properly explained. One would expect overstay to apply only once you’re charged up. I used a rapid charger that was actually a bit slow and ended up paying an extra 15€ for the 10-odd extra minutes I needed to get to 80%. Beware the 45min overstay applies to your entire charge. So even if you don’t have a full charge by 45min, unplug otherwise you’re going to get nailed by overcharge fees.
20. juni 2026
Svar fra EZO
Hi Jonathan,
Thank you for taking the time to share your feedback.
The overstay policy applies from the moment a session begins rather than from when the vehicle reaches a full charge. This is in place to ensure fair access to charging spots for all drivers, particularly at busy locations. We completely understand this can feel unexpected, and the pricing is always available before starting a session by tapping "Show Pricing" in the app.
That said, we genuinely value feedback like yours and will make sure it reaches the right team as we're always looking at ways to improve the experience and make our policies clearer for customers.
Electric regards,
EZO Support Team.
Svar fra EZO
Hi Deborah,
We love having you as our customer! 🙌 Thank you so much — comments like this mean a lot to the whole team! ⚡
Electric regards,
EZO Support Team.
expensive per unit there are cheaper options
Too expensive per unit there are cheaper options otherwise its okay
18. juni 2026
Svar fra EZO
Hi Brendan,
Thank you for the honest feedback.
We hear you on pricing and we appreciate you sharing your thoughts. We'll make sure it reaches the right team.
If you'd like to discuss your account or explore any options, feel free to reach out to us at support@ezo.ie and we'll be happy to help.
Electric regards,
EZO Support Team.
Fob did not work
Fob did not work. App initially did not have a charger showing at the site. Unplugged, started again. Restarted app and all was well. Just a bit messy.
22. juni 2026
Svar fra EZO
Hi John,
Thank you for taking the time to share your feedback. ⚡
We're pleased to hear you were able to get charging successfully in the end.
We also appreciate your comments regarding the fob and app experience. Feedback like yours helps us continue to improve the reliability and usability of our services.
If you'd like us to look into the fob or charger location further, please feel free to contact our team at support@ezo.ie and we'll be happy to investigate.
Electric regards,
EZO Support Team.
Very expensive compared to other public…
Very expensive compared to other public chargers of similar rating.
21. juni 2026
Svar fra EZO
Hi Declan,
Thank you for taking the time to share your feedback. ⚡
We appreciate your comments regarding pricing and understand that value is an important factor when choosing where to charge.
Feedback like yours helps us as we continue to review and develop our offering.
Electric regards,
EZO Support Team.
The chsrger in Roundwood is not…
The chsrger in Roundwood is not working.
I could have used it today
23. juni 2026
Svar fra EZO
Hi Leo,
Thank you for flagging this.
We're aware of the issue at Roundwood and our team is currently working on a repair that will require a part replacement. While we appreciate your patience in the meantime, the good news is that once the repair is complete the charger will be in much better shape for public use going forward.
If you need help finding an alternative nearby location, don't hesitate to reach out to us at support@ezo.ie and we'll be happy to point you in the right direction!
Electric regards,
EZO Support Team.
Svar fra EZO
Hi Marita,
Thanks for the review.
Wide spaces, clear instructions and a handy fob — the full package! 😊
Happy charging!
Electric regards,
EZO Support Team.
Really helpful phone serve
The girl who was on the helpline was courteous and efficient; she had endless patience with a bewildered first time user. A sincere ‘thank you’ to her.
21. juni 2026
Svar fra EZO
Hi Joyce,
Thank you so much for taking the time to share! 😊
This is truly lovely to read — we'll make sure she sees this.
We know EV charging and navigating the app has a bit of a learning curve, and helping our customers through it is exactly what great support looks like.
Happy charging!
Electric regards,
EZO Support Team.
Quality fast charger that usually…
Quality fast charger that usually available. It was busy when first checked but was free 30 minutes later
20. juni 2026
Svar fra EZO
Hi Kevin,
Glad the charger was worth the 30 minute wait! 😄
Thanks for the patience and for the kind words — really appreciate it! ⚡
Electric regards,
EZO Support Team.
Slow to start a charge and a slow charger generally for the unit price
Charger took a few minutes to initiate as kept telling me it was "busy" after I plugged it into the car and wouldn't give me an option to start a charge. I persisted, but it took three attempts for the app to realise the charger was "busy" because it was actually me trying to use the thing! Fairly clunky app, and over priced unit prices for a relatively slow charger (maxed out at about 32kW). Prices match Ionity prices but Ionity provides 350kW DC chargers by comparison.
23. juni 2026
Svar fra EZO
Hi Evan,
Thank you for taking the time to share your detailed feedback. ⚡
We appreciate your comments regarding the charging session initiation, app experience, charging speeds, and pricing. Feedback like yours is incredibly valuable as we continue to enhance both our app and charging network.
If you'd like us to take a closer look at the charging session you experienced, please feel free to contact our support team at support@ezo.ie with the location and approximate date and time of your session, and we'll be happy to investigate further.
Thank you again for helping us continue to improve our services.
Electric regards,
EZO Support Team.
App worked to download funds
App worked to download funds, also charger in Tullamore worked very well, Applegreen charger did not work!
22. juni 2026
Svar fra EZO
Hi Enda,
Thanks for such lovely feedback!
Glad the app and Tullamore charger delivered 😊
Just to flag — Applegreen chargers are not part of our network, so any issues there would need to be directed to them directly.
If you ever need help finding a nearby EZO charger, don't hesitate to reach out to us at support@ezo.ie!
Electric regards,
EZO Support Team.
Very difficult to start charging
Very difficult to start charging, had to try multiple times on app before i was successful.
Also in hotel locations can be difficult to arrange disconnection of charger in time so i got excess charges.
20. juni 2026
Svar fra EZO
Hi Andrew,
Thank you for the feedback and we're sorry to hear you had trouble getting started.
To make sure your next session goes smoothly, here's a quick step by step on how to start a charge through the app:
1- Log in
2- Open the map
3- Search for your location
4- Select the charge point
5- Choose the connector
6- Once the app shows “Initiate Charging,” plug in the cable
Regarding overstay fees, these are in place to ensure fair access to charging spots for all drivers and are always visible before starting a session under "Show Pricing".
To avoid any unexpected charges, it's always a good idea to plan your disconnection ahead of the time limit — particularly at hotel locations where it can be a bit trickier to get back to the car in time.
If you ever need help mid-session, our 24/7 helpline is always on hand at 01 254 4456 — don't hesitate to give us a call.
Electric regards,
EZO Support Team.
Svar fra EZO
Hi Samuel,
Thanks for leaving us a review :)
Quick connection and excellent service as usual — we'll take that! 🙌
Really appreciate it!
Electric regards,
EZO Support Team.
Charger was free & the Kw was mid 40s…
Charger was free & the Kw was mid 40s which is good for a 50kv charger!
19. juni 2026
Svar fra EZO
Hi Paddy,
Thanks for the great feedback!
Available, reliable and performing well — that's what EZO is all about⚡
Electric regards,
EZO Support Team.
The experience is easy with the app
The experience is easy with the app. In fact, on this occasion, flawless!
23. juni 2026
Svar fra EZO
Hi Brian,
Thank you so much for your review.
Flawless is our favourite word! 😄 Really glad the app delivered on this one.
Electric regards,
EZO Support Team.
Reliability
22. juni 2026
Svar fra EZO
Hi Jesus,
Thanks for taking the time to share!
Reliability is everything when it comes to EV charging. Really glad we're delivering on that! 😊
Electric regards,
EZO Support Team.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.