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Eyetek Surveillance Anmeldelser 

323
•
TrustScore 4 av 5

4,1

Sikkerhetsutstyrsbutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Just taken a delivery of the alarm clock camera last week. Very impressed with the camera and the service of eyetech. A few minor problems setting up which their support team talked me through. Thank... Vis mer

Vurdert til 5 av 5 stjerner

I've had to call Eyetek on a couple of occasions where I've had device connection issues. Their response and assistance has been 1st class! They talked me through the process and due to an issue wit... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... Vis mer

Vurdert til 5 av 5 stjerner

I rang Eyetek to help with the camera issue. Jordan was really helpful, even sending me a video to help get the problem sorted. Brilliant job and would definitely recommend them. Many thanks once agai... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Sikkerhetsutstyrsbutikk

Opplysningene stammer fra ulike eksterne kilder

Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.

Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

323 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(323)

6 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Great service

Great service. Item arrived quickly and as advertised. Very helpful advice was given via the online chat and email before purchasing. all good.

6. februar 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

For me, I believe it could have been slightly cheaper - but super easy to use!,

I found it very difficult to use on personal clothing, as a buttonhole video recorder due to the 2" long plastic piece that houses the camera.

It is extremely difficult and really awkward to stop it moving where ever it wants to go and therefore does not record in the direction that I want.

I tried sticking velcro to it and to my clothing and it still moved all over the place and recorded the floor and the ceiling but not directly in front of me - which is where I wanted to record.

It would not accept my Sandisk 64GB Extreme micro SD card - no matter how I formatted it.

It's very easy to start and stop but when set so as not to flash when recording - it can be difficult to actually know if it's recording or not - which means it could be a case of hit and miss - and that could mean losing a vital and important legal meeting.

I will say, that the service is very good to start with. I don't know if that continues after the return date.

EXCELLENT SERVICE:

A few days before I purchased it, I hunted the web high and low and came across Eyetek. I was a bit unsure as I've made many a bad purchase in the past just by being misled by shiny sales pages and idle promises.

I used EyeTek's contact form on their website and asked if it would work okay on personal clothing and was told that it could be used in countless ways - but more so hidden around the home etc - so I guess now, that it wasn't really designed to be attached on personal clothing. And surprisingly, I got a reply the following morning - so I was impressed by their rapid response.

My order came short of the USB lead and Micro SD card adapter - but they did send it the very next day by first class mail. Their personal service is the best I've seen in years and they had someone phone me back within about 10 minutes each I phoned up with a query.

The main switch module that houses the micro SD card is VERY flimsy and feels really cheap. When handling it, it feels like it will easily crack and break if slightly squeezed. I honestly believe that for the cost of this, it could easily have been housed in a more solid casing. It's appears to be cheaply put together but it does record easily and well and the software that comes with it is dead easy to set it up the you want it.

My main rant would be the price. I think altogether for the narrow Video Camera; 18" SD Lead and the £40 long life battery cost £217.20,

Actually, to be fair - the price would have okay but for the VAT that was added to it, which really bumped up the overall cost.

14. januar 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

1st class

From the start they have been more than helpful and very patient to me a excellent company I am more than satisfied I would recommend eyetek every time

6. januar 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent

I have used this company to obtain a range of recording items and have been delighted with the service and quality of their products.

2. desember 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A reliable and honest company that I…

A reliable and honest company that I would have no hesitation in buying from again. I had a problem with an item I had purchased 11 months ago but Eyetek resolved it professionally and quickly.

13. oktober 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Good service

Good service, helpful, would like to see a better display at the office shop, a men likes to look round during a visit.

10. oktober 2018
Anmeldelse skrevet uten oppfordring
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Svar fra Eyetek Surveillance

Dear Tony

Thank you for your review, we do not have a massive display at the shop as many of the items we sell are made to order.

Vurdert til 2 av 5 stjerner

Poor quality pen .no spare refills.

23. september 2018
Anmeldelse skrevet uten oppfordring
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Svar fra Eyetek Surveillance

Dear Irineu
I am sorry you feel this way about the product, we can send you spare refills if you wish or you can send it back for a refund,You have given our company a 2 star service review rather than the product which is done as a product review, I do hope you do not think the service we provide is only 2 star and as I said please feel free to return it if you are unhappy.

Regards

Phil Stevens

Vurdert til 5 av 5 stjerner

It is a wonderful and easy piece of…

It is a wonderful and easy piece of equipment. I purchased the wall clock and you couldn't see the camera even when looking for it. It did the job I needed it to do. The short video clips were of excellent quality.

21. september 2018
Anmeldelse skrevet uten oppfordring
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Svar fra Eyetek Surveillance

Dear Elizabeth.
You have given us a 2 Star review is this because there is an aspect of our service you are not happy about as a 2 star service review means that we have given you poor service.

Regards

Phil Stevens

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