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Eyetek Surveillance Anmeldelser 

323
•
TrustScore 4 av 5

4,1

Sikkerhetsutstyrsbutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Just taken a delivery of the alarm clock camera last week. Very impressed with the camera and the service of eyetech. A few minor problems setting up which their support team talked me through. Thank... Vis mer

Vurdert til 5 av 5 stjerner

I've had to call Eyetek on a couple of occasions where I've had device connection issues. Their response and assistance has been 1st class! They talked me through the process and due to an issue wit... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... Vis mer

Vurdert til 5 av 5 stjerner

I rang Eyetek to help with the camera issue. Jordan was really helpful, even sending me a video to help get the problem sorted. Brilliant job and would definitely recommend them. Many thanks once agai... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Sikkerhetsutstyrsbutikk

Opplysningene stammer fra ulike eksterne kilder

Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.

Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

323 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(323)

6 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Great Company to deal with

I have a listening device I bought years ago. The operating instructions are no longer available online but they emailed me the instructions and supplied me with a charger (I had mislaid the original one) and now the device works perfectly. Good quality product and first class service. Would recommend this company and their product to anybody. Thank you!

4. februar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Remote cameras

I called with queries with a few product, was able to narrow it down to make an order online. Product arrived next day as promised, works perfectly and was easy to set up. Will return in the future

23. desember 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

smoke detector camera

I am still not waiting for the correct instruction manuals for my surveillance camera.
No no has contacted me as promised
Disgusted with service

6. desember 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Eyetek Surveillance

Reply 14th of December

Dear Ricky
I have just e mailed them again to you, please check your spam folder if you do not receive it, all you had to do was e mail or call us to inform us that you have not received the e mailed instructions and we would have resent it. Our e mail is sales@eyetek.co.uk and our telephone number is 01332 280887
There is no need to use this review platform as a messaging service.
Regards
Phil Stevens
Director.


Reply 6th December
Dear Ricky
As soon as you contacted us we e mailed the correct instructions, if you have problems setting it up to your phone you can always call us and someone will talk you through setting it up step by step.
The 1 star review you have given is is for our service, I hope you do not think our service is poor as we strive to offer a first class service to our customers, there is a separate section for product reviews, this camera has been very popular and works well. If you are not happy with it ou do have 14 days to return it for a full refund.
Regards
Phil Stevens
Director.

Vurdert til 5 av 5 stjerner

Fantastic service

Fantastic service. They forgot to send me the micro SD card however sent it the very next day. Very fast and it exceeded my expectations. Reliable fast and great company. Definitely recommend

30. november 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

What fantastic customer service

What fantastic customer service. The item I ordered arrived next day. Unfortunately it would not work with the equipment that I already had and when I asked for advice I was amazed to be told that although there was nothing wrong with the item I could return for a full credit and I did. Thank you Eyetek.

18. november 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Hi my five I had to change it but still…

Hi my five I had to change it but still doesn't work can you send me a new charger pls

24. oktober 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Eyetek Surveillance

Hi the first we knew of your problem was from your e mail,asking for a replacement charger, we immediately sent you a new charging lead out first class for you to receive today or tomorrow. I did e mail you yesterday on your outlook e mail to confirm the charger had been posted.
If this does not solve the problem we will send you a replacement bug .
I do not understand why you are giving us a 1 star service review as we pride our self's in giving a first rate service to all of our customers. I can understand you giving the product a poor review at the moment but I hope you will change your mind on our company once this has been resolved to your satisfaction.
Regards
Phil Stevens
Director

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