I received excellent customer service from Maura this afternoon and will be a repeat customer. I ordered a fligt gift certificate for my son’s birthday but incorrectly sent it to my email cs his.... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The customer service is probably the best I have ever seen. Besides getting such quick and personal responses, they have been extremely helpful with their suggestions and offers to make getting the gi... Vis mer
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The customer service i have experienced has been exceptional. Prompt to respond and lovely to deal with. The only downfall I have with this site is the reduced amount of properties available, compared... Vis mer
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Excellent service! They were **incredibly quick and helpful**. I contacted them with an issue regarding my booking, and **within just 10 minutes everything had been completely resolved**. The whole... Vis mer
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Informasjon om virksomheten
Om Experiencegift
Skrevet av virksomheten
🎁 Home of Flightgift, Hotelgift, Traingift & Activitygift
🌎 Personalised gift cards, worldwide
⭐ Give someone a gift that creates memories
Customize the gift with your own image and text to make it personal. Send the luxury physical gift to your recipient or send it to yourself to give in person. We send the gift cards with priority shipping worldwide. For last-minute gifts we offer a printable PDF version that’s ready to give within 5 minutes. In case you’re not able to give it in person, you can send a digital animated gift card directly to your recipient's inbox.
✈️ Book a flight to over 980 destinations with 400+ airlines
🏨 Book a hotel in over 170 countries at 750,000+ hotels
🚂 Book a train journey to over 25,000+ destinations in Europe
🎟️ Book an activity from over 50,000+ activity options worldwide
🌎 Personalised gift cards, worldwide
⭐ Give someone a gift that creates memories
Customize the gift with your own image and text to make it personal. Send the luxury physical gift to your recipient or send it to yourself to give in person. We send the gift cards with priority shipping worldwide. For last-minute gifts we offer a printable PDF version that’s ready to give within 5 minutes. In case you’re not able to give it in person, you can send a digital animated gift card directly to your recipient's inbox.
✈️ Book a flight to over 980 destinations with 400+ airlines
🏨 Book a hotel in over 170 countries at 750,000+ hotels
🚂 Book a train journey to over 25,000+ destinations in Europe
🎟️ Book an activity from over 50,000+ activity options worldwide
The best travel gift cards worldwide
Skrevet av virksomheten
- No expiry date for gift cards sold after 1 June 2026
- Enough time to decide where to go
- Worldwide shipping
- & Instand delivery for digital gifts
- Personalize your gift cards
- Add a photo and a message
- Unbeatable choice
- We offer thousands of gift experiences worldwide
We believe in experiences over things
And so should you!
Experiencegift makes gifting unforgettable with access to thousands of unique experiences worldwide. Whether it’s thrilling adventures, relaxing getaways, or gourmet dining, there’s something for everyone. With flexible delivery options and no expiry date, it’s the perfect gift for creating lasting memories, anytime, anywhere.
Kontaktopplysninger
Concertgebouwplein 7, 1071 LL, Amsterdam, Nederland
- experiencegift.com
Need the perfect gift? 🎁
4,5
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This was a perfect experience for…
This was a perfect experience for buying a flight. My company purchased one of these gifts last year that I won. It has been valid and it is a relatively easy interface to use so it has been ideal. Nothing but great things to say so far.
13. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hello Dylan,
Thank you for your fantastic review!
We’re thrilled to hear that your flight booking experience was seamless and that the gift you won last year has worked out perfectly. We strive to provide an easy and efficient interface, and it’s great to know that it has met your expectations.
We look forward to continuing to serve you in the future!
Kind regards,
Nikolas
Experiencegift Team
Experiencegift.com is parent company of hotelgift.com. Avoid both and don't put loved ones through their appalling service by buying their voucher.
I am extremely disappointed with HotelGift.com. My father had genuine technical issues using their website to redeem his voucher, so after many solo bookinh attempts I encouraged him to contact customer care, a process he's less familiar with as a solution than some would assume. He reached out to their customer service team before the voucher’s expiration date. Unfortunately, due to the Christmas period and a back injury, his response time was delayed, and the issue wasn’t resolved before the expiry date.
Despite contacting them in advance of the expiry date and showing genuine and clear intent to use the voucher within the correct window, HotelGift.com refuses to honor the voucher, citing my father’s slow response and denying any tenchical issues simply because the website works for them. If there were no website issues he would have booked his trip well in advance of the expiration date. They were the cause of the issue and refuse to be part of the solution. This is unacceptable! The website is glitchy, and their customer service is downright heartless. Instead of offering help or understanding, they simply dismiss the situation and withhold a considerable sum of money.
This kind of treatment is not only frustrating but also completely unprofessional. It's clear that they prioritise making excuses over providing genuine customer care. I strongly urge others to be cautious when using their services. Don’t waste your time or money, and be prepared to face a lack of empathy if anything goes wrong.
I sincerely hope HotelGift.com takes this feedback seriously and makes changes to improve both their website functionality and their customer service. That said, now that I've read the responses to their other 1 star reviews that is highly unlikely.
Update:
Though being able to show video footage of the website tech issues they accept no responsibility simply because it worked fine for them. Having worked in tech for years, my mind is blown by this inability to recognise this failure of service. I've never felt ROBBED by a company before. Their "customer service" is copy and paste, inflexible and self serving.
Highly recommend you pay directly or with competitors vs via hotelgift or experiencegift. If you read other 1 star reviews you'll see that you'll save money this way as their rates are higher on their website anyway.
You also might notice that most of their positive reviews are from people buying their vouchers vs actually using their vouchers. They make taking money a very smooth process indeed.
13. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Dear Sinead,
Thank you for taking the time to share your feedback.
At Experiencegift, our goal is to offer a wide selection of hotel options that balance quality and affordability.
Your feedback is being reviewed carefully, and we make every effort to assist you.
Thank you again for your input.
Kind regards,
Nikolas
Experiencegift Team
Very easy to create a gift card
Very easy to create a gift card. In my opinion it is an outstanding possibility to give a present for an experience abroad.
14. januar 2025
Svar fra Experiencegift
Dear dhr. J.T.B.. Vonk,
Thank you for sharing your thoughts!
It’s fantastic to hear you found creating the gift card effortless. Gifting an experience abroad is such a thoughtful and unique way to make lasting memories for your recipient.
We hope it brings them joy and adventure!
Kind regards,
Vaggelis
Experiencegift Team
Customer Service at HotelGift is very good
Customer Service at HotelGift is very good. All the staff is great. They were very helpful and replied to my enquire promptly. I highly recommend HotelGift.
13. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hello Carola,
Thank you for your kind words and positive feedback!
We are thrilled to hear that you had a great experience with our customer service team. It’s always our goal to assist and provide the best possible service to our valued customers.
Your recommendation means a lot to us.
Kind regards,
Nikolas
Experiencegift Team
Respuesta rápida
Respuesta rápida. Problema solucionado.
13. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hello La Dama,
Thank you for your feedback.
We are glad to hear that your issue has been resolved quickly. We strive to provide efficient and high-quality service to our customers, and it's rewarding to know that we have met your expectations.
We hope to see you soon again.
Kind regards,
Nikolas
Experiencegift Team
Enquire on price
I enquired on applicable price before making the payment and I was very pleased of the dedication and support the Hotelgift Team granted me.
12. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hello Alina,
Thank you for your wonderful feedback!
We’re delighted to hear that you were pleased with the dedication and support you received from the Hotelgift Team.
We strive to provide our customers with the best possible service, and it's fantastic to know that our efforts made your experience smooth and satisfying.
Your kind words are greatly appreciated!
Kind regards,
Nikolas
Experiencegift Team
Such a great service provided by…
Such a great service provided by flightgift. I made a mistake in booking incorrect flights and the team were brilliant to assist- in particular Vaggelis who had it sorted very quickly I had my new flights booked (with my voucher) within 24 hours!
Thank you again!!!
9. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hello Catriona,
Thank you for your wonderful review!
We’re thrilled to hear that Vaggelis was able to assist you quickly and efficiently in resolving the booking issue. It’s great to know that we were able to sort everything out for you within 24 hours!
We’re so glad that you had a positive experience with Flightgift, and we truly appreciate your kind words. Your satisfaction is our top priority, and it’s fantastic to know we were able to support you in booking your new flights with ease.
We look forward to assisting you again soon!
Kind regards,
Nikolas
Experiencegift Team
Vaggelis was super helpful and quick to…
Vaggelis was super helpful and quick to respond. The overall experience of using experiencegift was seamless.
It’s very clear on how you can use the voucher and just a very thoughtful gift for someone who likes to travel or if you would like to contribute towards their holiday.
Highly recommend!
9. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hello Manpz,
Thank you for your fantastic review!
We are thrilled to hear that Vaggelis was able to assist you efficiently and that your experience with Experiencegift was seamless.
It's great to know that the voucher process was clear and that it made for such a thoughtful gift.
We truly appreciate your recommendation, and we’re grateful for the opportunity to have been part of your journey.
Kind regards,
Nikolas
Experiencegift Team
Zeer teleurgesteld!
Zwaar, zwaar zwaar teleurstellend! Wat een rot kado! Zo niet handig. TUI vlcuht/reis: NIET TE BOEKEN, en daar kado voor 50 jarig huwelijk - van 500 euro!-, ook niet zomaar om te etten. Wat een mega teleurstelling!
Nooit mee rkopen!
8. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Beste Joska,
Bedankt voor je feedback.
Wat jammer om te horen dat je niet tevreden bent met Experiencegift en dat je hierdoor frustraties hebt ervaren. Een cadeau moet natuurlijk aan de verwachtingen voldoen, zeker bij een bijzondere gelegenheid.
We nemen snel contact met je op via e-mail om dit samen verder te bespreken en tot een goede oplossing te komen. Jouw tevredenheid is belangrijk voor ons, en we willen je graag verder helpen.
Bedankt voor je geduld, en we gaan ons best doen om dit op te lossen.
Groetjes,
Vaggelis
Experiencegift Team
Excellent Customer Service
I received excellent customer service to all my queries
7. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Dear Mary,
Thank you for your wonderful feedback!
It’s fantastic to know that our team was able to assist you with all your questions and ensure you had a smooth experience. We’re committed to providing top-notch customer service and making sure you feel supported every step of the way.
If you ever need help with anything in the future, don’t hesitate to reach out—we’re always here to help!
Kind regards,
Vaggelis
Experiencegift Team
I appreciate the speed with which…
I appreciate the speed with which Anastasia answered to my questions and demands and the friendliness of these emails.
6. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hello Hrasko-Schutz,
Thank you for your kind review!
We're glad to hear that Anastasia was able to assist you quickly and in such a friendly manner. It's always our goal to provide excellent service and make the experience enjoyable for you.
We hope you have a fantastic time with your experience, and we're here if you need anything further!
Kind regards,
Eva
Experiencegift Team
Excellent support
Fulfilled my support question quickly, and efficiently. Thank you, I appreciate the support.
5. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hello Randy,
Thank you so much for your kind words!
We're thrilled to hear that we could assist you quickly and efficiently. It's always our goal to provide the best support, and we're happy we could meet your expectations.
Kind regards,
Nikolas
Experiencegift Team
The product is impeccable
The product is impeccable. The gift presentation is very impressive. My daughter was truly amazed with her gift.
Customers should be aware that shipping is from Europe and adjust delivery timing expectations. I ordered on 13 December and FlightGift arrived in California on 31 December.
31. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hello Denis,
Thank you for your thoughtful review!
We’re delighted to hear that you found the product impeccable and that the gift presentation impressed your daughter—it’s always wonderful to know we’ve helped make a special moment even more memorable.
We appreciate your feedback.
Kind regards,
Nikolas
Experiencegift Team
Got my flight booked
Got my flight booked, really helpful staff when I needed it most. Very responsive and quick.
1. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hello Adrian,
Thank you for your wonderful feedback!
We’re delighted to hear that our team was able to assist you promptly when you needed it most. Providing responsive and efficient service is something we take great pride in, and it's rewarding to know we made your booking experience a smooth one.
We look forward to serving you again in the future. Safe travels!
Kind regards,
Nikolas
Experiencegift Team
Using multiply vouchers for one booking
Prompt response to email enquiry, Customer Service adviser resolved issue straightaway.
2. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hello Mary,
Thank you so much for your kind words and for sharing your experience with us!
We’re thrilled to hear that you had a great time using our service. Your satisfaction is our top priority, and your feedback encourages us to keep improving.
We appreciate your support.
Kind regards,
Nikolas
Experiencegift Team
I purchased the voucher as a gift for my wife
I purchased the voucher as a gift for my wife as a down payment on a holiday this year which we rarely manage to take. I had already checked out some flight prices before we went on your site to book them, then we spotted a problem, your price was 180€ more expensive than I had seen earlier so I rechecked and yes that was still the case. Fortunately for us I was able to get a refund or my 100€ voucher was actually worthless in fact it was going to cost me 80€ more to spend my 100€.
What you could do to improve your service is to add a modest increase to the flight price or it is only a matter of time before social media puts you out of business.
Next time I will print my own gift voucher offering to pay directly towards the cost of the flight when they book direct with the airline.
29. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Dear Andrew,
Thank you for bringing this to our attention, and we sincerely apologize for the experience you had. Your feedback is important to us, and we are doing our best to assist you. We have reviewed previous communication and understand that your case has been resolved.
We also understand your concerns about prices and your desire to get the best value for your gift card. While we strive to remain competitive, please note that we may not always be able to match the airlines directly.
We value your input and look forward to turning this experience around.
Kind regards,
Anastasia
Flightgift Team
Smooth well explained process thru out.
Smooth well explained process thru out.
31. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hi John,
Thank you for your feedback.
We’re delighted to hear that you found the process smooth and well-explained. Your satisfaction is our priority, and we’re glad we could meet your expectations.
If there’s anything else we can assist you with, feel free to reach out. We’re always here to help.
Kind regards,
Michail
Experiencegift Team
Good experience, flights changed
Company got my flight change rectified. And they corresponded via email with me. The only suggestion I have is for speeder resolution time
2. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hi Nathan,
Thank you for your feedback.
We’re glad to hear that we were able to assist you with your flight change and that email correspondence met your needs. We appreciate your suggestion for faster resolution times and will work on improving in this area.
If there’s anything else we can assist you with, feel free to reach out. We’re always here to help.
Kind regards,
Michail
Experiencegift Team
Buying it for someone seems seamless and straight forward
The whole Process of buying the gift card is very smooth and straight forward but in terms of the experience, I have yet to experience or have to ask the person that I'm giving it to, other than that, that's all I can say for now.
2. januar 2025
Svar fra Experiencegift
Hi Kevin,
Thank you for your feedback.
We’re glad to hear that the process of purchasing the gift card was smooth and straightforward. We hope the recipient enjoys their gift and has a great experience using it!
If there’s anything else we can assist you with, feel free to reach out.
Kind regards,
Michail
Experiencegift Team
Fast and efficient.
Fast and efficient.
I booked a flight using 2 cumulative gift cards. After I had generated the gift codes, I submitted my request. I was answered in a few minutes by the support team, who helped me to book the exact flights I needed. During all the steps of the process (that lasted just a few hours) the staff members gave me the impression to be precisely assisted.
The only discomfort was I received the last message at about 1.00 am.
my first experience with flightgift was absolutely positive.
29. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Experiencegift
Hi Michele,
Thank you for sharing your detailed feedback.
We’re thrilled to hear that your first experience with Flightgift was positive and that our support team was able to assist you promptly in booking the exact flights you needed. We appreciate your understanding regarding the late message and will take this feedback to improve communication timing in the future.
If there’s anything else we can assist you with, feel free to reach out. We’re always here to help.
Kind regards,
Michail
Experiencegift Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.