I received excellent customer service from Maura this afternoon and will be a repeat customer. I ordered a fligt gift certificate for my son’s birthday but incorrectly sent it to my email cs his.... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I received excellent customer service from Maura this afternoon and will be a repeat customer. I ordered a fligt gift certificate for my son’s birthday but incorrectly sent it to my email cs his.... Vis mer
Selskapet har svart
The customer service is probably the best I have ever seen. Besides getting such quick and personal responses, they have been extremely helpful with their suggestions and offers to make getting the gi... Vis mer
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The customer service i have experienced has been exceptional. Prompt to respond and lovely to deal with. The only downfall I have with this site is the reduced amount of properties available, compared... Vis mer
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Excellent service! They were **incredibly quick and helpful**. I contacted them with an issue regarding my booking, and **within just 10 minutes everything had been completely resolved**. The whole... Vis mer
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Skrevet av virksomheten
Skrevet av virksomheten
And so should you!
Concertgebouwplein 7, 1071 LL, Amsterdam, Nederland
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The customer service, although only via email and chat was very smooth and efficient and very polite communication. The hotelgift.com website is not the greatest in efficiency often taking you back out to have to search all over again.

Svar fra Experiencegift
Response from company was super quick- especially considering my request was during the period between Christmas and New Year. Query answered and able to understand what I needed to do from there.

Svar fra Experiencegift
Well, well, Flightgift. It seems your team, particularly Vaggelis, is suddenly very responsive when there’s a public review to manage—but where was this enthusiasm for the past 18 months while I was chasing you for a refund?
Your claim that you’ve "always responded" is a blatant lie. I’ve checked my inbox, spam, and junk folders thoroughly—there’s nothing. Odd how your customer service emails go missing, yet you’re lightning-fast to address reviews on Trustpilot. Almost as if you're more interested in managing your public image than resolving actual customer issues.
The cherry on top? You expect me to personally chase Ryanair for a refund on a booking made via your platform, knowing full well Ryanair only communicates with the booker. You didn’t forget to take my money, but you conveniently forget your responsibility when it’s time to act.
Flightgift’s true priority? Swapping your hard-earned cash for "gift cards" with short expiry dates, offering non-existent support, and then scrambling to deflect blame when called out. How many other customers are in the same boat, I wonder?
The only thing you’ve gifted me is frustration, wasted time, and some very bad memories. Avoid this company at all costs.
P.S Experiencegift is the parent company.

Svar fra Experiencegift
Great gift idea. The ability to personalise with a photo of your own is top class.
I encountered a technical difficulty with the delivery of the voucher to my inbox and the customer service staff went above and beyond to sort the issue within 2 hours. I was very impressed.

Svar fra Experiencegift
small problem with voucher but dealt with quickly and efficiently. many thanks . would use again.

Svar fra Experiencegift

Svar fra Experiencegift
Je suis passée par ce site pour acheter une carte cadeau pour ma grand mère pour une compagnie. J’ai fait appel au service client car j’avais des questions. Le service client est super réactif je n’ai jamais vu ça. Agréable de ne pas attendre des jours pour une réponse. J’avais l’impression d’avoir une online par mail. Tout a était parfait ma demande a était comprise et ils ont effectué la réservation pour moi. Je vous recommande ce site les yeux fermés. Merci aux équipes.

Svar fra Experiencegift
I had a question, and a care team specialist answered in such a clear and task analyzed way, so quickly and intelligently, making the path forward clear and smooth. The ease of use on this site, the variety offered, and the professional and thoughtful answer provided to my question made this a very enjoyable experience. Thank you.

Svar fra Experiencegift
My question was promptly answered to my entire satisfaction. Thank You.

Svar fra Experiencegift
Anastasia and Dimitris are lovely! they assist you everymoment!!

Svar fra Experiencegift

Svar fra Experiencegift
The experience of ordering the gift certificate was quick and painless on the website. I am hoping using the card to book a flight will be just as easy. This is a gift for my son.

Svar fra Experiencegift
The assistance was provided well, professional, kind and generous supportive about the gift card concern for the validation. Went smoothly and efficiently.

Svar fra Experiencegift
Your company sent me prompt emails and were attentive to my needs. I had purchased a gift card on December 6 and had not received it by December 20. Your company sent me a PDF so that I could give my gift to my son.

Svar fra Experiencegift
Brilliant company really on the ball when it comes to customer services. It makes a nice change to come across a company who look after their customers.

Svar fra Experiencegift

Svar fra Experiencegift
Fantastic gift idea, lots of design options and format options. I made a mistake during my purchase but the support team responded almost immediately with a solution and very friendly and understanding. Great customer experience!

Svar fra Experiencegift
The guys from the support were very kind and helpful.
With their help I was able to book the flight with my giftcard as quickly as possible.
Very nice initiative of donating to the ecological project, well done!

Svar fra Experiencegift
Wonderful gift idea, especially as you can customize with your own photo, so it's a great idea instead of a traditional Christmas card!

Svar fra Experiencegift
Great experience, very quick support and really helpful. Very recommendable :)

Svar fra Experiencegift
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
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Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.